FireHydrant vs Zenduty
On the evidence we track, FireHydrant leads this comparison with a composite score of 69/100. Scores are only directly comparable because these tools share a category; the full breakdown and every source is below.
Capabilities
Feature-by-feature on the axes that matter for incident management. “-” means undocumented, not absent.
What each one is
The product in its own terms, so the numbers below have context.
FireHydrant
LeaderA comprehensive incident management system combining on-call scheduling, automated workflows, real-time collaboration in Slack or Microsoft Teams, AI-powered meeting transcription and retrospectives, and incident analytics to accelerate response times and improve reliability.
Zenduty
A centralized incident response platform that connects monitoring tools, communication systems, and ticketing software. Teams use it to collaborate in real-time, automate response workflows, and maintain operational reliability with AI-powered insights.
Pricing
List pricing as published by each vendor, with the date we read it. Always verify at the source before you buy.
FireHydrant
LeaderFrom $25/responder/month, billed annually. Free tier with up to 10 responders.
- FreeFree
- Up to 10 responders
- 2 runbooks
- Slack & Teams chatbot
- 1 public status page
- 3 integrations
- Pro$25/responder/month, billed annually
- 5 runbooks
- 1 retrospective template
- Unlimited public status pages
- Service catalog
- 10 custom fields
- +8 more
- EnterpriseContact sales
- Everything in Pro
- Viewer licenses
- Unlimited runbooks
- Private incidents
- FireHydrant AI – summaries, meeting transcripts, triage, retros, follow ups
- +15 more
Zenduty
From $6/user/month. Free 14-day trial on all plans. 16% discount for annual billing.
- Starter$6/user/month, up to 5 seats, community support
- Alert Correlation
- Advanced Alert Rules
- Advanced Analytics
- Incident Response via Slack, Teams, GChat
- Incident Responders
- +13 more
- Growth$16/user/month with business hours support
- All Starter features
- Business hours support (9x5)
- Shared customer success manager
- Status Pages
- AI Features
- +4 more
- EnterpriseContact sales
- All Growth features
- 24×7 priority support and escalation
- Dedicated customer success manager
Platform & deployment
Where each product runs and how it can be hosted. A dash means undocumented, not unsupported.
Integrations
What each product connects to. Counts come from the vendor's own integration directory where one exists.
- Slack
- Microsoft Teams
- AWS CloudWatch
- Zoom
FireHydrant
Leader- Jira Cloud
- Jira Server
- AWS CloudTrail
- Alertmanager
- BugSnag
- Checkly
- CircleCI
- Cisco Webex Meetings
- Cortex
- Datadog
- FHCLI
- GitHub
- Google Cloud Stackdriver
- Google Meet
- Grafana
- Honeycomb
- Kubernetes
- Linear
- New Relic
- Opsgenie
- PagerDuty
- ServiceNow
- Shortcut
- Site24x7
- +3 more
Zenduty
- Jira
- Google Chat
- Sentry
- Webex
Comparison generated from independently-sourced facts. Every value links to its source and retrieval date. See the method.