vioscaleAI
Comparison

FieldEdge vs Salesforce Field Service

On the evidence we track, Salesforce Field Service leads this comparison with a composite score of 52/100. Scores are only directly comparable because these tools share a category; the full breakdown and every source is below.

FieldEdge full profile →Salesforce Field Service full profile →
Machine formatsMarkdownJSONGraphQLMarkdown is open. JSON and GraphQL need a free key.
FieldEdge43
★Salesforce Field Service52
Score
vioscaleAI score
FieldEdge43 / 100low · 37%updating
Salesforce Field Service52 / 100medium · 57%
Pricing
Free tier
FieldEdge✗
Salesforce Field Service✗
Model
FieldEdgequote
Salesforce Field Servicecommercial
Price level
FieldEdgeunknown
Salesforce Field Servicemid
Starting price
FieldEdge–
Salesforce Field Service$25
Transparent
FieldEdge✗
Salesforce Field Service✓
Integrations
Count
FieldEdge40
Salesforce Field Service6
Security
Disclosure policy
FieldEdge–
Salesforce Field Service✓
Gdpr
FieldEdge–
Salesforce Field Service✓
Hipaa
FieldEdge–
Salesforce Field Service✓
Trust center
FieldEdge–
Salesforce Field Servicehttps://www.salesforce.com/platform/security-center/
Reliability
Status page
FieldEdge✓
Salesforce Field Service–
Market
Availability
FieldEdge–
Salesforce Field ServiceAvailable worldwide · Popular in US
Content
Faq
FieldEdge4 items
Salesforce Field Service7 items

Capabilities

Feature-by-feature on the axes that matter for field service management software. “-” means undocumented, not absent.

Core
Trade focus
FieldEdgeGeneral / multi-trade
Salesforce Field Service-
Platform
Mobile app with offline mode
FieldEdge-
Salesforce Field Service-
Dispatch / scheduling board
FieldEdge✓
Salesforce Field Service✓
Work-order management
FieldEdge✓
Salesforce Field Service✓
Quote-to-cash
Quoting / estimates
FieldEdge✓
Salesforce Field Service✓
Invoicing + in-field payments
FieldEdge✓
Salesforce Field Service✓
Operations
GPS / fleet tracking
FieldEdge✓
Salesforce Field Service-
Inventory / parts management
FieldEdge-
Salesforce Field Service-
Engagement
Customer self-scheduling (online booking)
FieldEdge-
Salesforce Field Service-
Integrations
Accounting integration (QuickBooks / Xero)
FieldEdge✓
Salesforce Field Service✓
Compliance
PCI DSS compliant (payments)
FieldEdge-
Salesforce Field Service-
SOC 2 Type II
FieldEdge-
Salesforce Field Service-
Pricing
Pricing model
FieldEdge-
Salesforce Field Service-
Market
Target segment
FieldEdgeSMB / growing contractor
Salesforce Field Service-

What each one is

The product in its own terms, so the numbers below have context.

FieldEdge

A cloud-based field service management system that centralizes technician scheduling and dispatch, enables mobile work order creation, tracks vehicle locations via GPS, and integrates payment processing and accounting synchronization to streamline service operations.

Independently observed

Salesforce Field Service

Leader

Salesforce is a cloud platform that unifies sales, service, marketing, and commerce functions. It enables organizations to manage customer data, automate business processes, and leverage AI-driven insights to improve decision-making and customer interactions across the enterprise.

Independently observed

Pricing

List pricing as published by each vendor, with the date we read it. Always verify at the source before you buy.

FieldEdge

Quote-based

Custom pricing by plan. Contact sales for specific quotes.

  • SelectContact sales
    • Dashboard
    • Call booking
    • Work orders & jobs
    • Scheduling
    • Reporting
    • +18 more
  • PremierContact sales
    • All Select features
    • Performance & Commission
    • Advanced dispatching
    • 4 mobile app licenses
    • 10 Saved Reports
    • +3 more
  • EliteContact sales
    • All Premier features
    • 6 mobile app licenses
    • Unlimited Saved Reports
    • Outbound Call Recording
    • Proposal Pro
    • +3 more
as of verify ↗

Salesforce Field Service

Leader
from $25/moSubscription30-day trial

Starting at $25 USD per user per month; includes 30-day free trial

  • Starter Suite$25 USD per user per month
    • Lead, Account, Contact, and Opportunity Management
    • Automated Lead Routing
    • AI-powered Email and Event Synchronization
    • Email Marketing with Analytics
    • Integrated Slack Communication
as of verify ↗

Platform & deployment

Where each product runs and how it can be hosted. A dash means undocumented, not unsupported.

Platforms
Web
FieldEdge✓
Salesforce Field Service✓
Deployment
Cloud / SaaS
FieldEdge✓
Salesforce Field Service✓

Integrations

What each product connects to. Counts come from the vendor's own integration directory where one exists.

FieldEdge

1 total
  • QuickBooks
Independently observed

Salesforce Field Service

Leader
8 total
  • MuleSoft
  • Slack
  • Tableau
  • Data 360
  • AgentExchange
  • Okta
  • CrowdStrike
  • DigitSec
Independently observed
Still deciding?

FieldEdge or Salesforce Field Service: which one depends on you

A composite score cannot know your constraints. Describe them and both get re-weighted against what you actually need, with the evidence behind every position.

Free to run, no account needed to start. How the evaluation works

Comparison generated from independently-sourced facts. Every value links to its source and retrieval date. See the method.