Element vs RingCentral
On the evidence we track, RingCentral leads this comparison with a composite score of 67/100. Scores are only directly comparable because these tools share a category; the full breakdown and every source is below.
Capabilities
Feature-by-feature on the axes that matter for collaboration software. “-” means undocumented, not absent.
What each one is
The product in its own terms, so the numbers below have context.
Element
A secure, encrypted messaging and collaboration system built on the Matrix open standard. Element enables organizations to host their own communications servers, featuring end-to-end encryption, video conferencing, and federation between different organizations or systems.
RingCentral
LeaderA cloud-based solution combining phone, messaging, video meetings, and intelligent contact center tools to automate and manage customer interactions and internal team communications.
Pricing
List pricing as published by each vendor, with the date we read it. Always verify at the source before you buy.
Element
Free open-source tier; Enterprise and Sovereign pricing available via contact
- CommunityFree
- Self-hosted Synapse server
- Element Call included
- AGPL open source
- Frontend and backend
- Server configuration
- +1 more
- EnterpriseContact sales
- Synapse Pro server
- Enhanced security advisories
- Compliance and enterprise controls
- Moderation and supervision
- Retention policies
- +11 more
- SovereignContact sales
- Synapse Pro server
- Air-gapped deployment
- Operates without internet connectivity
- Custom mobile push gateway
- Air-gapped setup and support
RingCentral
LeaderFrom $20/user/month (billed annually). Free trial available.
- Core$20/user/month (billed annually)
- Unlimited domestic calling
- On-demand call recording
- 100 toll-free minutes
- 25 SMS per user per month
- HD meetings (200 participants)
- +4 more
- Advanced$25/user/month (billed annually)
- Everything in Core
- CRM integrations
- Connect multiple sites
- Core reporting and insights
- 1000 toll-free minutes
- +6 more
- Ultra$35/user/month (billed annually)
- Everything in Advanced
- 10000 toll-free minutes
- 200 SMS per user per month
- RingCentral Webinar
- Historical and real-time insights
- +3 more
- Customer Engagement BundleContact sales
- Everything in Ultra
- Business SMS Booster
- Call Queues Booster
Platform & deployment
Where each product runs and how it can be hosted. A dash means undocumented, not unsupported.
Integrations
What each product connects to. Counts come from the vendor's own integration directory where one exists.
Element
- Jitsi
- Etherpad
- Grafana
- Google Calendar
- Spotify
- YouTube
- EtherCalc
- TradingView
- Github
- Gitlab
- JIRA
- RSS
- Webhooks
RingCentral
Leader- Salesforce
- HubSpot
- Zendesk
- Microsoft Teams
- Google Workspace
- Bullhorn
- Netsuite
- ServiceNow
- Sugar CRM
- Dynamics
Comparison generated from independently-sourced facts. Every value links to its source and retrieval date. See the method.