Comparison

Datto RMM vs Opsgenie

On the evidence we track, Opsgenie leads this comparison with a composite score of 74/100. Scores are only directly comparable because these tools share a category; the full breakdown and every source is below.

Machine formatsJSONMarkdownGraphQLor send Accept: application/json
Datto RMM51
Opsgenie74
Score
Vioscale score
Datto RMM51 / 100medium · 54%
Opsgenie74 / 100low · 43%
Pricing
Free tier
Datto RMM
Opsgenie
Model
Datto RMMfreemium
Opsgeniecommercial
Price level
Datto RMMlow
Opsgenielow
Transparent
Datto RMM
Opsgenie
Integrations
Count
Datto RMM3
Opsgenie
Security
Disclosure policy
Datto RMM
Opsgenie
Gdpr
Datto RMM
Opsgenie
Reliability
Status page
Datto RMM
Opsgenie

Capabilities

Feature-by-feature on the axes that matter for it management software. “-” means undocumented, not absent.

ITSM
Incident management
Datto RMM
Opsgenie
Change / release management
Datto RMM-
Opsgenie-
Problem management
Datto RMM
Opsgenie-
CMDB / IT asset management
Datto RMM
Opsgenie-
Self-service portal
Datto RMM-
Opsgenie-
On-call
On-call scheduling / escalation
Datto RMM-
Opsgenie
Alert routing
Datto RMM
Opsgenie
RMM
Remote monitoring & control
Datto RMM
Opsgenie-
Patch management
Datto RMM
Opsgenie-
Automation
AIOps / workflow automation
Datto RMM
Opsgenie-
ITIL-aligned / PinkVerify
Datto RMM-
Opsgenie-
Deployment
Hosting
Datto RMMCloud only
Opsgenie-
Platform
Public API
Datto RMM-
Opsgenie-
Free tier
Datto RMM
Opsgenie-

What each one is

The product in its own terms, so the numbers below have context.

Datto RMM

A security-focused platform that enables IT teams to remotely monitor, secure, and manage endpoints across their infrastructure, with built-in automation and threat detection capabilities.

Independently observed

Opsgenie

Leader

Opsgenie provides alerting and incident management capabilities. Note: new signups and sales have ended; features are now available in Jira Service Management.

Independently observed

Pricing

List pricing as published by each vendor, with the date we read it. Always verify at the source before you buy.

Datto RMM

SubscriptionFree tier
as of verify ↗

Opsgenie

Leader
from $9.45/moSubscriptionFree tier

Free to $31.90/user/mo. Free tier for up to 5 users.

  • FreeFree
    • Alerts & Notifications
  • Essentials$9.45/user/mo (annual) or $11.55/user/mo (monthly)
    • Alerts & Notifications
  • Standard$19.95/user/mo (annual) or $24.15/user/mo (monthly)
    • Alerts & Notifications
  • Enterprise$31.90/user/mo (annual) or $38.50/user/mo (monthly)
    • Alerts & Notifications
as of verify ↗

Platform & deployment

Where each product runs and how it can be hosted. A dash means undocumented, not unsupported.

Platforms
Web
Datto RMM
Opsgenie
Deployment
Cloud / SaaS
Datto RMM
Opsgenie

Integrations

What each product connects to. Counts come from the vendor's own integration directory where one exists.

Datto RMM

3 total
  • Microsoft 365
  • Google Workspace
  • Autotask PSA
Independently observed

Opsgenie

Leader

Not documented yet.

Comparison generated from independently-sourced facts. Every value links to its source and retrieval date. See the method.