Dasha.ai vs PolyAI
No clear leader: Dasha.ai (63.1) and PolyAI (62.3) are within the 5-point margin; treat as a tie. The attribute-by-attribute breakdown below, with a source and date on every value, is the honest way to compare them.
Capabilities
Feature-by-feature on the axes that matter for voice ai agents. “-” means undocumented, not absent.
What each one is
The product in its own terms, so the numbers below have context.
Dasha.ai
A managed platform for creating voice-powered AI agents capable of handling inbound and outbound conversations, integrating with CRM systems, and transferring to human agents when needed. Supports 30+ languages, scales to thousands of concurrent calls with sub-second latency, and offers both no-code and API-based development approaches.
PolyAI
An enterprise platform for designing, building, and running AI voice agents that handle customer conversations across multiple channels including voice, SMS, and chat, with pre-built integrations and low-latency dialog models.
Pricing
List pricing as published by each vendor, with the date we read it. Always verify at the source before you buy.
Dasha.ai
Free: 1,000 minutes/month. Growth: $0.08/connected minute (VoIP and LLM costs separate)
- FreeFree
- 1000 free developer minutes per month
- Growth$0.08 per connected minute (billed to the second)
- Connected minute billing to the second
- Excludes VoIP and LLM token costs
PolyAI
Usage-based pricing per minute of voice agent usage
- Usage-basedContact sales
- 24/7 support with web ticket portal and emergency phone line
- 99.9% SLA uptime guarantee
- 24/7 data infrastructure with load balancing
- Regular audits and third-party penetration testing
- Latest system features and upgrades
- +1 more
Platform & deployment
Where each product runs and how it can be hosted. A dash means undocumented, not unsupported.
Integrations
What each product connects to. Counts come from the vendor's own integration directory where one exists.
- Twilio
Dasha.ai
- Vonage
- OpenAI
- Claude
- Gemini
- monday.com
- Redtail
- Capsule
- NetHunt
- Vtiger
- SuiteCRM
- Zoho CRM
- Bigin
- Bitrix24
- monday CRM
- Oracle NetSuite
- Voximplant
- ElevenLabs
- Google Gemini
- Anthropic Claude
PolyAI
- ModMed
- Epic
- OpenTable
- Stripe
- GitHub
- Amazon Web Services
- Five9
- NICE
- Salesforce
- Verizon Business
- Zendesk
- GoTo
Dasha.ai or PolyAI: which one depends on you
A composite score cannot know your constraints. Describe them and both get re-weighted against what you actually need, with the evidence behind every position.
Free to run, no account needed to start. How the evaluation works
Comparison generated from independently-sourced facts. Every value links to its source and retrieval date. See the method.