# Dasha.ai vs PolyAI

| Attribute | Dasha.ai | PolyAI |
|---|---|---|
| **vioscaleAI score** | 63.1 (41% (low)) | 62.3 (62% (medium)) |
| content.faq | `[{"answer":"A cloud-based platform for building and deploying voice AI agents that conduct realistic phone conversations with minimal latency. It is indexed under Voice AI Agents.","source":"https://dasha.ai/blog/speech-to-text-pricing","question":"What is Dasha.ai?","confidence":0.6},{"answer":"Dasha.ai offers a free tier, so you can start without paying. Paid plans start at $0.08. Prices are published openly on the vendor's own pricing page. Pricing changes often, so verify at source before relying on it.","source":"https://dasha.ai/ru-ru/pricing","question":"Is Dasha.ai free?","confidence":0.6},{"answer":"We have confirmed browser-based access to Dasha.ai. That is the extent of what we could verify from public sources, so it may well offer desktop or mobile clients we have not indexed.","source":"https://dasha.ai/blog/speech-to-text-pricing","question":"What platforms does Dasha.ai support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for Dasha.ai, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://dasha.ai/blog/speech-to-text-pricing","question":"Can Dasha.ai be self-hosted?","confidence":0.6},{"answer":"We have confirmed 6 integrations for Dasha.ai, including Twilio, Vonage, OpenAI, Claude, Gemini and monday.com. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://dasha.ai/blog/speech-to-text-pricing","question":"What does Dasha.ai integrate with?","confidence":0.6},{"answer":"We have independently confirmed GDPR for Dasha.ai. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Dasha.ai not holding them. Always confirm compliance directly before you rely on it.","source":"https://dasha.ai/blog/voice-ai-and-gdpr-ensuring-compliance-in-sales-communications","question":"What security certifications does Dasha.ai have?","confidence":0.7}]` | `[{"answer":"A cloud-based platform that enables organizations to build, deploy, and manage conversational voice AI agents for customer interactions. Provides both visual no-code builder and developer SDK options, with built-in compliance, security, and integration capabilities. It is indexed under Voice AI Agents.","source":"https://poly.ai/pricing","question":"What is PolyAI?","confidence":0.6},{"answer":"PolyAI does not publish its prices. Pricing is quoted on request, across 1 plan (Usage-based), so the figure depends on your seat count and requirements. We record this as a pricing-transparency signal rather than guessing a number. Pricing changes often, so verify at source before relying on it.","source":"https://poly.ai/pricing","question":"How much does PolyAI cost?","confidence":0.6},{"answer":"PolyAI supports the web and a command-line interface. Platforms we have not confirmed are simply not listed here rather than ruled out.","source":"https://poly.ai/pricing","question":"What platforms does PolyAI support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for PolyAI, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://poly.ai/pricing","question":"Can PolyAI be self-hosted?","confidence":0.6},{"answer":"We have confirmed 5 integrations for PolyAI, including ModMed, Epic, OpenTable, Stripe and GitHub. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://poly.ai/pricing","question":"What does PolyAI integrate with?","confidence":0.6},{"answer":"We have independently confirmed SOC 2, ISO 27001, HIPAA and GDPR for PolyAI. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as PolyAI not holding them. Always confirm compliance directly before you rely on it.","source":"https://poly.ai/blog/glba-compliance-ai","question":"What security certifications does PolyAI have?","confidence":0.7}]` |
| deployment.options | `{"cloud":true}` | `{"cloud":true}` |
| description.long | A managed platform for creating voice-powered AI agents capable of handling inbound and outbound conversations, integrating with CRM systems, and transferring to human agents when needed. Supports 30+ languages, scales to thousands of concurrent calls with sub-second latency, and offers both no-code and API-based development approaches. | An enterprise platform for designing, building, and running AI voice agents that handle customer conversations across multiple channels including voice, SMS, and chat, with pre-built integrations and low-latency dialog models. |
| features.capabilities | `{"pricing_model":"per_minute_usage_based","deployment_model":"developer_api_endpoint","post_call_transcription_and_crm_sync":true,"dynamic_mid_call_api_function_execution":true,"outbound_dialing_and_campaign_management":true,"live_human_handoff_and_call_transfer_logic":true,"inbound_reception_and_ivr_routing_replacement":true,"voicemail_detection_and_answering_machine_drops":true,"twilio_vonage_bring_your_own_carrier_byoc_support":true,"sub_second_latency_and_interruption_barget_in_handling":true}` | `{"soc2_type_ii":true,"pricing_model":"per_minute_usage_based","deployment_model":"no_code_saas_platform","post_call_transcription_and_crm_sync":true,"dynamic_mid_call_api_function_execution":true,"emotion_prosody_and_custom_voice_cloning":true,"live_human_handoff_and_call_transfer_logic":true,"inbound_reception_and_ivr_routing_replacement":true,"hipaa_compliance_for_medical_appointment_setting":true,"sub_second_latency_and_interruption_barget_in_handling":true}` |
| integrations.count | 16 | 130 |
| integrations.list | `[{"name":"Twilio"},{"name":"Vonage"},{"name":"OpenAI"},{"name":"Claude"},{"name":"Gemini"},{"name":"monday.com","native":true,"category":"crm","direction":"bidirectional"},{"name":"Redtail","category":"crm","direction":"bidirectional"},{"name":"Capsule","category":"crm","direction":"bidirectional"},{"name":"NetHunt","category":"crm","direction":"bidirectional"},{"name":"Vtiger","category":"crm","direction":"bidirectional"},{"name":"SuiteCRM","category":"crm","direction":"bidirectional"},{"name":"Zoho CRM","category":"crm","direction":"bidirectional"},{"name":"Bigin","category":"crm","direction":"bidirectional"},{"name":"Bitrix24","category":"crm","direction":"bidirectional"},{"name":"monday CRM","category":"crm","direction":"bidirectional"},{"name":"Oracle NetSuite","category":"crm","direction":"bidirectional"},{"name":"Voximplant","category":"telephony","direction":"bidirectional"},{"name":"ElevenLabs","category":"voice","direction":"bidirectional"},{"name":"Google Gemini","category":"llm"},{"name":"Anthropic Claude","category":"llm"}]` | `[{"name":"ModMed"},{"name":"Epic","native":true,"category":"healthcare","direction":"bidirectional"},{"name":"OpenTable","native":true,"category":"booking","direction":"bidirectional"},{"name":"Stripe","native":true,"category":"payments","direction":"outbound"},{"name":"GitHub","native":true,"category":"development","direction":"inbound"},{"name":"Amazon Web Services","native":true},{"name":"Five9","native":true,"category":"telephony","direction":"bidirectional"},{"name":"NICE","native":true,"category":"telephony","direction":"bidirectional"},{"name":"Salesforce","native":true,"category":"crm","direction":"bidirectional"},{"name":"Twilio","native":true,"category":"telephony","direction":"bidirectional"},{"name":"Verizon Business","native":true,"category":"telephony","direction":"bidirectional"},{"name":"Zendesk","native":true,"category":"crm","direction":"bidirectional"},{"name":"GoTo","native":true,"category":"telephony","direction":"bidirectional"}]` |
| market.availability | `{"primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | `{"primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` |
| platform.support | `{"cli":true,"web":true}` | `{"cli":true,"web":true}` |
| pricing | `{"type":"usage","plans":[{"free":true,"name":"Free","summary":"1,000 free minutes","features":["1000 free developer minutes per month"],"components":[{"kind":"fixed","amount":0,"period":"month","currency":"USD"}],"description":"Developer tier","contactSales":false,"includedLimits":{"minutes":"1000/month"}},{"free":false,"name":"Growth","summary":"$0.08 per connected minute (billed to the second)","features":["Connected minute billing to the second","Excludes VoIP and LLM token costs"],"components":[{"per":{"qty":1,"unit":"minute"},"kind":"metered","amount":0.08,"currency":"USD"}],"description":"Pay-as-you-go tier","contactSales":false}],"addOns":[{"name":"VoIP and LLM tokens"}],"summary":"Free: 1,000 minutes/month. Growth: $0.08/connected minute (VoIP and LLM costs separate)","currency":"USD","freeTier":true,"sourceUrl":"https://dasha.ai/blog/speech-to-text-pricing","retrievedAt":"2026-10-02T10:57:19.852Z","startingPrice":{"unit":"minute","amount":0.08,"currency":"USD"},"billingPeriods":["month"]}` | `{"type":"usage","plans":[{"free":false,"name":"Usage-based","features":["24/7 support with web ticket portal and emergency phone line","99.9% SLA uptime guarantee","24/7 data infrastructure with load balancing","Regular audits and third-party penetration testing","Latest system features and upgrades","SOC 2, ISO 27001, HIPAA, GDPR, PCI DSS compliance standard"],"description":"Per-minute pricing model for voice agent usage","contactSales":true}],"summary":"Usage-based pricing per minute of voice agent usage","currency":"USD","freeTier":false,"sourceUrl":"https://poly.ai/pricing","retrievedAt":"2026-09-10T09:07:01.831Z"}` |
| pricing.free_tier | yes | no |
| pricing.model | freemium | commercial |
| pricing.price_level | low | unknown |
| pricing.starting_price | `{"amount":0.08,"currency":"USD"}` | - |
| pricing.transparent | yes | no |
| reliability.sla_pct | 99.99 | 99.9 |
| security.certifications | - | `[{"name":"SOC 2 Type II","level":"Type II","status":"active"},{"name":"ISO 27001","status":"active"},{"name":"PCI DSS","status":"active"}]` |
| security.gdpr | yes | yes |
| security.hipaa | - | yes |
| security.iso27001 | - | yes |
| security.pci | - | yes |
| security.soc2 | - | yes |
| security.trust_center | https://dasha.ai/blog/ai-for-regulatory-compliance | https://poly.ai/security |

## Capabilities (Voice AI Agents)

| Capability | Dasha.ai | PolyAI |
|---|:--:|:--:|
| **Capabilities** |  |  |
| Deployment model | Developer API endpoint | No code saas platform |
| Sub second latency and interruption barget in handling | ✓ | ✓ |
| Dynamic mid call API function execution | ✓ | ✓ |
| Live human handoff and call transfer logic | ✓ | ✓ |
| Emotion prosody and custom voice cloning | - | ✓ |
| Inbound reception and ivr routing replacement | ✓ | ✓ |
| Outbound dialing and campaign management | ✓ | - |
| Post call transcription and CRM sync | ✓ | ✓ |
| Voicemail detection and answering machine drops | ✓ | - |
| Twilio vonage bring your own carrier byoc support | ✓ | - |
| SOC2 type ii | - | ✓ |
| HIPAA compliance for medical appointment setting | - | ✓ |
| Pricing model | Per minute usage based | Per minute usage based |

*Source: vioscaleAI. Generated 2026-10-16T21:32:44.593Z. "-" = undocumented, not absent.*