# commercetools vs Medusa

**Leader by vioscaleAI score:** Medusa

| Attribute | commercetools | Medusa |
|---|---|---|
| **vioscaleAI score** | 58.8 (56% (medium)) | 65 (76% (high)) |
| activity.commits_last_30d | - | 100 |
| adoption.dependent_repos | - | 397 |
| adoption.github_stars | - | 36,728 |
| adoption.package_downloads_weekly | - | 188,278 |
| content.faq | `[{"answer":"A cloud-native commerce platform that provides APIs and flexible architecture for enterprises to build and customize shopping experiences across B2C, B2B, and omnichannel operations on a single unified system. It is indexed under E-commerce Platforms.","source":"https://commercetools.com","question":"What is commercetools?","confidence":0.6},{"answer":"commercetools does not publish its prices. Pricing is quoted on request, across 1 plan (Premium), so the figure depends on your seat count and requirements. We record this as a pricing-transparency signal rather than guessing a number. Pricing changes often, so verify at source before relying on it.","source":"https://commercetools.com/pricing","question":"How much does commercetools cost?","confidence":0.6},{"answer":"We have confirmed browser-based access to commercetools. That is the extent of what we could verify from public sources, so it may well offer desktop or mobile clients we have not indexed.","source":"https://commercetools.com","question":"What platforms does commercetools support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for commercetools, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://commercetools.com","question":"Can commercetools be self-hosted?","confidence":0.6},{"answer":"We have confirmed 15 integrations for commercetools, including TrustElevate, Krish Multi Vendor Marketplace, Google Cloud Marketplace, AWS Marketplace, Payment Service Providers (PSPs), Franka Emika, PSPs (Adyen, Stripe, Square, etc.) and Shipping & Tax providers, plus 7 more. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://commercetools.com","question":"What does commercetools integrate with?","confidence":0.6},{"answer":"We have independently confirmed SOC 2, ISO 27001, HIPAA and GDPR for commercetools. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as commercetools not holding them. Always confirm compliance directly before you rely on it.","source":"https://commercetools.com/commerce-platform/security-compliance","question":"What security certifications does commercetools have?","confidence":0.7},{"answer":"commercetools is available worldwide. Its primary markets are the United States, the United Kingdom and Germany. The vendor is headquartered in Germany.","source":"https://commercetools.com","question":"Where is commercetools available?","confidence":0.75}]` | `[{"answer":"A modular, extensible commerce platform that enables developers to create custom storefronts, marketplaces, and commerce systems while reusing foundational commerce functionality. Provides comprehensive modules for product management, pricing, inventory, and fulfillment with extensive customization through APIs and workflows. It is indexed under E-commerce Platforms.","source":"https://medusajs.com/pricing-module/","question":"What is Medusa?","confidence":0.6},{"answer":"Medusa offers a free tier, so you can start without paying. Paid plans start at $29 per month. Prices are published openly on the vendor's own pricing page. Pricing changes often, so verify at source before relying on it.","source":"https://medusajs.com/pricing-module/","question":"Is Medusa free?","confidence":0.6},{"answer":"Medusa supports the web and a command-line interface. Platforms we have not confirmed are simply not listed here rather than ruled out.","source":"https://medusajs.com/pricing-module/","question":"What platforms does Medusa support?","confidence":0.6},{"answer":"Yes. Medusa can be deployed cloud / SaaS, on-premise and self-hosted, so it does not have to run on the vendor's infrastructure.","source":"https://medusajs.com/pricing-module/","question":"Can Medusa be self-hosted?","confidence":0.6},{"answer":"We have independently confirmed GDPR for Medusa. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Medusa not holding them. Always confirm compliance directly before you rely on it.","source":"https://medusajs.com/privacy-policy/","question":"What security certifications does Medusa have?","confidence":0.7},{"answer":"Yes. Medusa is published under the SEE LICENSE IN LICENSE licence, a copyleft licence, so check its terms before embedding it in a closed-source product. Licence terms can change between releases, so verify against the repository for the version you intend to use.","source":"https://www.npmjs.com/package/@medusajs/medusa","question":"Is Medusa open source?","confidence":0.85},{"answer":"Medusa is available worldwide. Its primary market is the United States.","source":"https://medusajs.com/pricing-module/","question":"Where is Medusa available?","confidence":0.5}]` |
| deployment.options | `{"cloud":true}` | `{"cloud":true,"hybrid":true,"self_hosted":true}` |
| description.long | A cloud-native commerce platform that provides APIs and flexible architecture for enterprises to build and customize shopping experiences across B2C, B2B, and omnichannel operations on a single unified system. | An open-source commerce platform that enables developers to create fully customized e-commerce applications with built-in commerce primitives and agent-driven automation. |
| features.capabilities | `{"headless":true,"free_tier":false,"iso_27001":true,"open_source":false,"b2b_features":true,"soc2_type_ii":true,"platform_type":"hosted_saas","pricing_model":"enterprise_annual_contract","self_hostable":false,"payments_model":"both","pci_compliance":false,"pos_omnichannel":true,"deployment_model":"headless_middleware_api","transaction_fees":false,"extension_ecosystem":"ISV partner network with Solution Hub offering ready-to-go integrations, acceler","multi_currency_language":true,"endless_aisle_in_store_digital_ordering":true,"ship_from_store_sfs_fulfillment_routing":true,"headless_composable_architecture_support":true,"mobile_wallet_and_contactless_rfid_checkout":true,"real_time_multi_location_inventory_visibility":true}` | `{"headless":true,"free_tier":true,"open_source":true,"b2b_features":true,"platform_type":"headless","self_hostable":true,"payments_model":"both","pos_omnichannel":true,"transaction_fees":false,"extension_ecosystem":"Modular architecture with Workflows, custom modules, API routes, and UI extensio","multi_currency_language":true}` |
| integrations.count | 5 | 28 |
| integrations.list | `[{"name":"TrustElevate"},{"name":"Krish Multi Vendor Marketplace"},{"name":"Google Cloud Marketplace"},{"name":"AWS Marketplace"},{"name":"Payment Service Providers (PSPs)"},{"name":"Franka Emika"},{"name":"PSPs (Adyen, Stripe, Square, etc.)"},{"name":"Shipping & Tax providers"},{"name":"PIMs (Product Information Management)"},{"name":"Search & Personalization platforms"},{"name":"Marketplacer","native":true,"category":"marketplace","direction":"bidirectional"},{"name":"Apple Pay","native":true,"category":"payments","direction":"outbound"},{"name":"Google Analytics","native":false,"category":"analytics","direction":"inbound"},{"name":"LinkedIn Analytics","native":false,"category":"analytics","direction":"inbound"},{"name":"Bizzabo","native":false,"category":"events","direction":"bidirectional"}]` | `[{"name":"Stripe"},{"name":"Google Analytics"},{"name":"PayPal","category":"payments"},{"name":"Braintree","category":"payments"},{"name":"Authorize.net","category":"payments"},{"name":"Mercadopago","category":"payments"},{"name":"Mollie","category":"payments"},{"name":"MakePay","category":"payments"},{"name":"Slack","category":"notifications"},{"name":"Resend","category":"email"},{"name":"Klaviyo","category":"marketing"},{"name":"Postal","category":"email"},{"name":"ShipStation","category":"fulfillment"},{"name":"Apiship","category":"fulfillment"},{"name":"InPost","category":"fulfillment"},{"name":"Packeta","category":"fulfillment"},{"name":"Algolia","category":"search"},{"name":"Contentful","category":"cms"},{"name":"Strapi","category":"cms"},{"name":"Tolgee","category":"localization"},{"name":"Storyblok","category":"cms"},{"name":"PostHog","category":"analytics"},{"name":"Odoo","category":"erp"},{"name":"1C","category":"erp"},{"name":"PunchCommerce","category":"erp"},{"name":"Avalara","category":"tax"},{"name":"AWS S3","category":"storage"},{"name":"Cloudflare R2","category":"storage"},{"name":"GCP Cloud Storage","category":"storage"},{"name":"GitHub","native":true,"category":"deployment","direction":"inbound"}]` |
| language.primary | - | TypeScript |
| license.spdx | - | SEE LICENSE IN LICENSE |
| market.availability | `{"hqCountry":"DE","primaryMarkets":["US","GB","DE"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | `{"primaryMarkets":["US"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` |
| platform.support | `{"cli":true,"web":true}` | `{"cli":true,"web":true}` |
| pricing | `{"type":"quote","plans":[{"free":false,"name":"Premium","summary":"Contact sales for custom pricing","features":["Premium Support with enhanced SLA and priority support","Audit Log Premium for tracking changes","Advanced B2B APIs with Business Units and role-based permissions","Performance testing add-on","HIPAA compliance add-on"],"contactSales":true}],"addOns":[{"name":"Premium Support"},{"name":"Audit Log Premium"},{"name":"Advanced B2B APIs"},{"name":"Additional regions and connectors"},{"name":"Performance testing"},{"name":"HIPAA compliance"}],"summary":"Order-based pricing model. Contact sales for quote.","currency":"USD","freeTier":false,"sourceUrl":"https://commercetools.com/pricing","retrievedAt":"2026-08-14T13:39:25.993Z"}` | `{"type":"subscription","plans":[{"free":false,"name":"Develop","summary":"$29/month","features":["Storefront and backend hosting","Medusa MCP and Cloud CLI","Search and email services","Pre-configured cache"],"commitment":"monthly","components":[{"kind":"fixed","amount":29,"period":"month","currency":"USD"}],"contactSales":false},{"free":false,"name":"Launch","summary":"$99/month","features":["All Develop features","Autoscaling infrastructure","Custom storefront domains","Automatic backups","Webhook events","Redis-backed KV store","Concurrent previews"],"commitment":"monthly","components":[{"kind":"fixed","amount":99,"period":"month","currency":"USD"}],"contactSales":false},{"free":false,"name":"Scale","summary":"$299/month","features":["All Launch features","Background workers","Priority Cloud support","Semantic search","Extended backup retention"],"commitment":"monthly","components":[{"kind":"fixed","amount":299,"period":"month","currency":"USD"}],"contactSales":false},{"free":false,"name":"Enterprise","summary":"Custom pricing","features":["Custom licensing","24/7 support","SLA-backed response times","RBAC, SSO, audit logs","Dedicated support engineer","Bring-your-own-cloud option","99.99% uptime SLA","Data sovereignty and SOC2 compliance"],"contactSales":true}],"addOns":[{"name":"Preview Environments","components":[{"kind":"fixed","amount":50,"period":"month","currency":"USD"}]},{"name":"Storefront Previews","components":[{"per":{"qty":1000000,"unit":"requests"},"kind":"metered","amount":0.3,"currency":"USD"}]},{"name":"Additional Cloud Seats","components":[{"kind":"per_unit","unit":"seat","amount":30,"period":"month","currency":"USD"}]},{"name":"Free-text Search","components":[{"per":{"qty":100000,"unit":"queries"},"kind":"metered","amount":20,"currency":"USD"}]},{"name":"Semantic Search","components":[{"per":{"qty":100000,"unit":"queries"},"kind":"metered","amount":40,"currency":"USD"}]},{"name":"Transactional Emails","components":[{"per":{"qty":1000,"unit":"emails"},"kind":"metered","amount":0.7,"currency":"USD"}]}],"summary":"From $29/month. Free trial included. Zero platform fees on commerce transactions.","currency":"USD","freeTier":true,"sourceUrl":"https://medusajs.com/pricing/","retrievedAt":"2026-10-13T15:10:22.720Z","startingPrice":{"amount":29,"period":"month","currency":"USD"},"billingPeriods":["month"]}` |
| pricing.free_tier | no | yes |
| pricing.model | quote | freemium |
| pricing.price_level | unknown | mid |
| pricing.starting_price | - | `{"amount":29,"currency":"USD"}` |
| pricing.transparent | no | yes |
| release.cadence_days | - | 7 |
| release.history | - | `[{"url":"https://github.com/medusajs/medusa/releases/tag/v2.21.2","date":"2026-09-28T10:08:32Z","type":"stable","version":"v2.21.2"},{"url":"https://github.com/medusajs/medusa/releases/tag/v2.21.1","date":"2026-09-22T15:12:45Z","type":"stable","version":"v2.21.1"},{"url":"https://github.com/medusajs/medusa/releases/tag/v2.21.0","date":"2026-09-11T10:13:57Z","type":"stable","version":"v2.21.0"},{"url":"https://github.com/medusajs/medusa/releases/tag/v2.20.1","date":"2026-09-03T09:41:28Z","type":"stable","version":"v2.20.1"},{"url":"https://github.com/medusajs/medusa/releases/tag/v2.20.0","date":"2026-09-02T15:34:03Z","type":"stable","version":"v2.20.0"},{"url":"https://github.com/medusajs/medusa/releases/tag/v2.19.0","date":"2026-08-13T13:09:55Z","type":"stable","version":"v2.19.0"},{"url":"https://github.com/medusajs/medusa/releases/tag/v2.18.0","date":"2026-07-23T14:28:51Z","type":"stable","version":"v2.18.0"},{"url":"https://github.com/medusajs/medusa/releases/tag/v2.17.2","date":"2026-07-01T17:17:33Z","type":"stable","version":"v2.17.2"},{"url":"https://github.com/medusajs/medusa/releases/tag/v2.17.1","date":"2026-06-25T09:49:54Z","type":"stable","version":"v2.17.1"},{"url":"https://github.com/medusajs/medusa/releases/tag/v2.17.0","date":"2026-06-24T18:47:31Z","type":"stable","version":"v2.17.0"},{"url":"https://github.com/medusajs/medusa/releases/tag/v2.16.0","date":"2026-06-18T12:00:47Z","type":"stable","version":"v2.16.0"},{"url":"https://github.com/medusajs/medusa/releases/tag/v2.15.5","date":"2026-06-01T08:49:24Z","type":"stable","version":"v2.15.5"},{"url":"https://github.com/medusajs/medusa/releases/tag/v2.15.3","date":"2026-05-21T11:25:48Z","type":"stable","version":"v2.15.3"},{"url":"https://github.com/medusajs/medusa/releases/tag/v2.15.2","date":"2026-05-13T13:39:45Z","type":"stable","version":"v2.15.2"},{"url":"https://github.com/medusajs/medusa/releases/tag/v2.15.1","date":"2026-05-11T21:16:56Z","type":"stable","version":"v2.15.1"},{"url":"https://github.com/medusajs/medusa/releases/tag/v2.15.0","date":"2026-05-11T15:02:07Z","type":"stable","version":"v2.15.0"},{"url":"https://github.com/medusajs/medusa/releases/tag/v2.14.2","date":"2026-04-30T16:22:18Z","type":"stable","version":"v2.14.2"},{"url":"https://github.com/medusajs/medusa/releases/tag/v2.14.1","date":"2026-04-24T14:11:43Z","type":"stable","version":"v2.14.1"},{"url":"https://github.com/medusajs/medusa/releases/tag/v2.14.0","date":"2026-04-23T12:17:37Z","type":"stable","version":"v2.14.0"},{"url":"https://github.com/medusajs/medusa/releases/tag/v2.13.6","date":"2026-04-08T09:01:38Z","type":"stable","version":"v2.13.6"}]` |
| reliability.sla_pct | 99.99 | 99.99 |
| reliability.status_page | yes | - |
| security.certifications | `[{"name":"SOC 2 Type II","level":"Type II","status":"active","auditor":"American Institute of Certified Public Accounts (AICPA)","evidenceUrl":"https://commercetools.com/press-releases/commercetools-announces-soc2-type-ii-and-hds-compliance"},{"name":"ISO/IEC 27001","status":"active"},{"name":"HDS (Hébergement de Données de Santé)","status":"active"},{"name":"Cyber Essentials","status":"active"}]` | `[{"name":"SOC 2","status":"active"}]` |
| security.disclosure_policy | yes | - |
| security.gdpr | yes | yes |
| security.hipaa | yes | - |
| security.iso27001 | yes | - |
| security.scorecard | - | 5.7 |
| security.soc2 | yes | yes |
| security.trust_center | https://commercetools.com/commerce-platform/security-compliance | https://medusajs.com/privacy-policy/ |
| security.vulnerabilities | - | `{"count":0,"source":"https://advisories.ecosyste.ms/api/v1/advisories?ecosystem=npm&package_name=%40medusajs%2Fmedusa&per_page=100","last_12m":0,"max_severity":null}` |

## Capabilities (E-commerce Platforms)

| Capability | commercetools | Medusa |
|---|:--:|:--:|
| **Core** |  |  |
| Platform type | Hosted all-in-one SaaS | Headless / composable |
| **Licensing** |  |  |
| Open-source | ✗ | ✓ |
| **Deployment** |  |  |
| Self-hostable | ✗ | ✓ |
| **Pricing** |  |  |
| Free / open tier | ✗ | ✓ |
| Transaction fees beyond plan | ✗ | ✗ |
| **Payments** |  |  |
| Payments model | Built-in + BYO gateway | Built-in + BYO gateway |
| **Architecture** |  |  |
| Headless / API-first storefront | ✓ | ✓ |
| **Compliance** |  |  |
| PCI-DSS compliance provided | ✗ | - |
| **Reach** |  |  |
| Multi-currency / multi-language | ✓ | ✓ |
| **Selling** |  |  |
| B2B / wholesale features | ✓ | ✓ |
| POS / omnichannel | ✓ | ✓ |
| **Extensibility** |  |  |
| App / extension ecosystem size | ISV partner network with Solution Hub offering ready-to-go integrations, acceler | Modular architecture with Workflows, custom modules, API routes, and UI extensio |

*Source: vioscaleAI. Generated 2026-10-16T17:40:25.783Z. "-" = undocumented, not absent.*