vioscaleAI
Comparison

Close vs Pipedrive

No clear leader: Close (71.9) and Pipedrive (67.6) are within the 5-point margin; treat as a tie. The attribute-by-attribute breakdown below, with a source and date on every value, is the honest way to compare them.

Close full profile →Pipedrive full profile →
Machine formatsMarkdownJSONGraphQLMarkdown is open. JSON and GraphQL need a free key.
Close72
Pipedrive68
Score
vioscaleAI score
Close72 / 100high · 76%
Pipedrive68 / 100medium · 57%
Pricing
Free tier
Close✓
Pipedrive✓
Model
Closefreemium
Pipedrivecommercial
Price level
Closelow
Pipedriveunknown
Starting price
Close$9
Pipedrive£14
Transparent
Close✓
Pipedrive✗
Integrations
Count
Close100
Pipedrive16
Security
Certifications
CloseSOC 2 Type II
Pipedrive–
Disclosure policy
Close–
Pipedrive✓
Gdpr
Close✓
Pipedrive✓
Iso27001
Close–
Pipedrive✓
Soc2
Close✓
Pipedrive✓
Trust center
Reliability
Sla pct
Close–
Pipedrive99.9
Status page
Close✓
Pipedrive✓
Release
Cadence days
Close–
Pipedrive30
Market
Availability
Content
Faq
Close8 items
Pipedrive8 items

Capabilities

Feature-by-feature on the axes that matter for crm software. “-” means undocumented, not absent.

Core
Contact & account management
Close✓
Pipedrive✓
Deal / pipeline management
Close✓
Pipedrive✓
Lead scoring
Close-
Pipedrive✓
Communication
Email sync & tracking
Close✓
Pipedrive✓
Automation
Marketing automation
Close✓
Pipedrive✓
Workflow automation
Close✓
Pipedrive✓
Insight
Reporting & dashboards
Close✓
Pipedrive✓
Sales forecasting
Close✓
Pipedrive✓
Access
Native mobile app
Close✓
Pipedrive✓
Extensibility
Public API
Close✓
Pipedrive✓
Custom fields & objects
Close✓
Pipedrive✓

What each one is

The product in its own terms, so the numbers below have context.

Close

A cloud-based sales CRM combining built-in calling, email, and SMS with workflow automation and an embedded AI sales agent that proactively calls leads, qualifies prospects, and automates follow-ups.

Independently observed

Pipedrive

A sales CRM that enables teams to track sales pipelines, qualify leads, manage deals, and automate sales workflows to boost sales efficiency and revenue

Independently observed

Pricing

List pricing as published by each vendor, with the date we read it. Always verify at the source before you buy.

Close

from $9/seat/moSubscriptionFree tier14-day trial

From $9/user/month (annual billing). 14-day free trial. Usage-based pricing for calling, SMS, and call recording.

  • Starter$9/user/mo (billed annually)
    • Unlimited contacts & leads
    • Built-in forms, email, calling & SMS
  • Growth$35/user/mo (billed annually)
    • All Starter features
    • Automated workflows
    • Chloe AI workflows
    • Contact enrichment
  • Scale$99/user/mo (billed annually)
    • All Growth features
    • Role-based access & permissions
  • EnterpriseContact sales
    • All Scale features
as of verify ↗

Pipedrive

from £14/seat/moSubscriptionFree tier14-day trial

From £14/user/mo. Free 14-day trial.

  • Starter£14/user/mo
    • Lead, calendar and pipeline management
    • Real-time sales feed
    • 500+ integrations
  • Lite£39/user/mo
    • Full email sync with tracking
    • Automations and nurturing sequences
    • Subscriptions and forecast reports
    • Meeting scheduler and contacts timeline
  • Growth£59/user/mo
    • Lead generation and routing
    • Custom scoring and company data enrichment
    • AI-powered multi-email tools
    • E-signatures for quotes and proposals
  • Premium£79/user/mo
    • Account security rules and alerts
    • Phone and email data enrichment
    • Sandbox testing account
    • Extended phone support
as of verify ↗

Platform & deployment

Where each product runs and how it can be hosted. A dash means undocumented, not unsupported.

Platforms
Web
Close✓
Pipedrive✓
iOS
Close✓
Pipedrive✓
Android
Close✓
Pipedrive✓
macOS
Close✓
Pipedrive✗
Windows
Close✓
Pipedrive✗
CLI
Close✓
Pipedrive✗
Deployment
Cloud / SaaS
Close✓
Pipedrive✓

Integrations

What each product connects to. Counts come from the vendor's own integration directory where one exists.

In common (4)
  • Zapier
  • Zoom
  • LinkedIn
  • Gmail

Close

35 total - 31 not shared
  • Fivetran
  • Calendly
  • ChatGPT
  • HubSpot
  • monday.com
  • Shopify
  • Ringover
  • Customer.io
  • Segment
  • Help Scout
  • Helpwise
  • KlickTipp
  • Dialer.io
  • Driftrock
  • Drip
  • LeadFuze
  • Convertmax
  • Aura
  • Avina
  • Magic Sales Bot
  • LeadCRM
  • Lead Mapper
  • Truto
  • WhatsApp
  • +7 more
Independently observed

Pipedrive

28 total - 24 not shared
  • WhatsApp Business
  • Surfe
  • JustCall
  • Microsoft Teams
  • Google Meet
  • Outlook
  • Lemlist
  • PandaDoc
  • QuickBooks
  • sevdesk
  • Lexware
  • Asana
  • SMS API
  • SallyAI
  • CloudTalk
  • Xero
  • Trello
  • Facebook
  • SMS API INTEGRATOR
  • Apollo.io
  • Pipedrive Gmail add-on
  • Outlook Add-in
  • Zendesk
  • Demodesk
Independently observed
Still deciding?

Close or Pipedrive: which one depends on you

A composite score cannot know your constraints. Describe them and both get re-weighted against what you actually need, with the evidence behind every position.

Free to run, no account needed to start. How the evaluation works

Comparison generated from independently-sourced facts. Every value links to its source and retrieval date. See the method.