BigTime vs ConnectWise PSA
On the evidence we track, BigTime leads this comparison with a composite score of 55/100. Scores are only directly comparable because these tools share a category; the full breakdown and every source is below.
Capabilities
Feature-by-feature on the axes that matter for professional services automation. “-” means undocumented, not absent.
What each one is
The product in its own terms, so the numbers below have context.
BigTime
LeaderHelps professional services firms manage team utilization, allocate resources based on skills and availability, and track project profitability. Offers integrated time tracking, invoicing, and project management, or works as a standalone solution syncing with existing tools.
ConnectWise PSA
A cloud-based software solution that helps service-focused organizations manage projects, track time and expenses, handle customer relationships, process sales workflows, and integrate with accounting systems for comprehensive business operations.
Pricing
List pricing as published by each vendor, with the date we read it. Always verify at the source before you buy.
BigTime
LeaderFrom $20/user/month
- Essentials$20/user/month
- Time and Expense Management
- Project Portfolio Management
- Billing and Invoicing Management
- Automatic Reconciliation
- QuickBooks Integration
- +1 more
- Advanced-
- Multi-Currency Expense Management
- Custom Reporting Center
- Project Templates
- EnterpriseContact sales
- Enterprise PSA
- Services CPQ
- Resource Management
- Custom integrations
- Multi-Currency Invoicing
- +3 more
ConnectWise PSA
Custom pricing; contact sales team for a personalized quote based on package selection.
- EssentialsContact sales
- Ticketing and SLA management
- Project management and resource management
- Time and expense tracking
- Reporting and business analytics
- Knowledge Base creation
- +11 more
- ProContact sales
- Everything in Essentials
- Quote & Proposal Creation
- Opportunity management
- Sales management
- Procurement workflows
- +12 more
Platform & deployment
Where each product runs and how it can be hosted. A dash means undocumented, not unsupported.
Integrations
What each product connects to. Counts come from the vendor's own integration directory where one exists.
- QuickBooks Online
- Salesforce
BigTime
Leader- QuickBooks Desktop
- HubSpot
- Jira
- Sage Intacct
- Lacerte
- API
ConnectWise PSA
- Microsoft Dynamics CRM
- NetSuite
- AutoTask
- ConnectWise RMM
- ConnectWise MDR
- Pax8
- SentinelOne
- Bitdefender
- Microsoft
- Microsoft Defender for Business
- Microsoft 365 Business Premium
- Microsoft Sentinel
- Office 365
- Microsoft Teams
- Cisco Simple IT
- ConnectWise Chat
BigTime or ConnectWise PSA: which one depends on you
A composite score cannot know your constraints. Describe them and both get re-weighted against what you actually need, with the evidence behind every position.
Free to run, no account needed to start. How the evaluation works
Comparison generated from independently-sourced facts. Every value links to its source and retrieval date. See the method.