Base vs Twenty
No clear leader: Base (65.4) and Twenty (61.7) are within the 5-point margin; treat as a tie. The attribute-by-attribute breakdown below, with a source and date on every value, is the honest way to compare them.
Capabilities
Feature-by-feature on the axes that matter for crm software. “-” means undocumented, not absent.
What each one is
The product in its own terms, so the numbers below have context.
Base
A modern sales CRM that maximizes productivity, maintains pipeline visibility, and enables data-driven sales teams to grow revenue with contact management, deal tracking, and automation.
Twenty
Twenty is an open-source CRM that technical teams can customize and extend with AI agents and applications. It provides the foundational building blocks to create enterprise-grade sales systems that adapt to unique business requirements.
Pricing
List pricing as published by each vendor, with the date we read it. Always verify at the source before you buy.
Base
From £19/month. Free tier available for eligible startups (up to 2 years).
Twenty
From $9/user/month. Free 30-day trial.
- Pro$9/user/month
- Full customization
- Unlimited custom objects
- Unlimited custom fields
- Unlimited custom views
- Unlimited dashboards
- +11 more
- Organization$19/user/month
- Everything in Pro
- Row-level permissions
- SAML/OIDC SSO
- Custom domain
- Field-level permissions
- +2 more
- EnterpriseContact sales
- Everything in Organization
- Single-tenant isolation
- IP allow-listing
- SCIM provisioning
- Dedicated support with SLA
- +1 more
Platform & deployment
Where each product runs and how it can be hosted. A dash means undocumented, not unsupported.
Integrations
What each product connects to. Counts come from the vendor's own integration directory where one exists.
Base
- Zendesk Support
- Zendesk Marketplace apps
Twenty
- Slack
- Cal.com
- Fireflies
- Recall.ai
- Gladia
- Microsoft Graph
Comparison generated from independently-sourced facts. Every value links to its source and retrieval date. See the method.