vioscale
Comparison

Base vs SugarCRM

On the evidence we track, Base leads this comparison with a composite score of 65/100. Scores are only directly comparable because these tools share a category; the full breakdown and every source is below.

Base full profile →SugarCRM full profile →
Machine formatsJSONMarkdownGraphQLor send Accept: application/json
★Base65
SugarCRM60
Score
Vioscale score
Base65 / 100low · 35%updating
SugarCRM60 / 100medium · 72%updating
Pricing
Free tier
Base✓
SugarCRM✗
Model
Basefreemium
SugarCRMcommercial
Price level
Baselow
SugarCRMmid
Transparent
Base✗
SugarCRM✓
Integrations
Count
Base1,800
SugarCRM180
Security
Soc2
Base–
SugarCRM✓
Reliability
Status page
Base–
SugarCRM✓
Market
Availability
Base–
SugarCRMAvailable worldwide
Content
Faq
Base7 items
SugarCRM–

Capabilities

Feature-by-feature on the axes that matter for crm software. “-” means undocumented, not absent.

Core
Contact & account management
Base✓
SugarCRM✓
Deal / pipeline management
Base✓
SugarCRM✓
Lead scoring
Base-
SugarCRM✓
Communication
Email sync & tracking
Base✓
SugarCRM-
Automation
Marketing automation
Base✓
SugarCRM-
Workflow automation
Base✓
SugarCRM✓
Insight
Reporting & dashboards
Base✓
SugarCRM✓
Sales forecasting
Base✓
SugarCRM✓
Access
Native mobile app
Base✓
SugarCRM-
Extensibility
Public API
Base✓
SugarCRM-
Custom fields & objects
Base-
SugarCRM✓

What each one is

The product in its own terms, so the numbers below have context.

Base

Leader

A modern sales CRM that maximizes productivity, maintains pipeline visibility, and enables data-driven sales teams to grow revenue with contact management, deal tracking, and automation.

Independently observed

SugarCRM

A sales platform enhanced with machine learning to help teams manage customer data, streamline selling processes, and identify growth opportunities. It provides guidance on next steps and flags at-risk deals to help sales representatives succeed.

Independently observed

Pricing

List pricing as published by each vendor, with the date we read it. Always verify at the source before you buy.

Base

Leader
SubscriptionFree tier

From £19/month. Free tier available for eligible startups (up to 2 years).

as of verify ↗

SugarCRM

from $59/moSubscription

From $59/user/month billed annually. 15 user minimum.

  • Standard$59/user/month billed annually, 15 user minimum
    • Accounts & contact management
    • Lead & opportunity management
    • Quote management
    • Activity management
    • Pipeline management
    • +5 more
  • Advanced$85/user/month billed annually, 15 user minimum
    • All Standard features
    • Case management
    • Bug tracking
    • Sugar Intelligence
    • sales-i
    • +2 more
  • Premier$135/user/month billed annually, 15 user minimum
    • All Advanced features
    • Geo mapping
    • Discover
    • 2x file managed storage
    • 2x data managed storage
    • +2 more
as of verify ↗

Platform & deployment

Where each product runs and how it can be hosted. A dash means undocumented, not unsupported.

Platforms
Web
Base✓
SugarCRM✓
Deployment
Cloud / SaaS
Base✓
SugarCRM✓
On-premise
Base✗
SugarCRM✓

Integrations

What each product connects to. Counts come from the vendor's own integration directory where one exists.

Base

Leader
3 total
  • Email
  • Zendesk Support
  • Zendesk Marketplace apps
Independently observed

SugarCRM

10 total
  • Dropbox
  • DocuSign
  • Microsoft Office
  • SharePoint
  • ZoomInfo
  • Epicor
  • NetSuite
  • Sage
  • SYSPRO
  • LinkedIn Sales Navigator
Independently observed

Comparison generated from independently-sourced facts. Every value links to its source and retrieval date. See the method.