vioscale
Comparison

Base vs Nutshell

On the evidence we track, Nutshell leads this comparison with a composite score of 81/100. Scores are only directly comparable because these tools share a category; the full breakdown and every source is below.

Base full profile →Nutshell full profile →
Machine formatsJSONMarkdownGraphQLor send Accept: application/json
Attribute comparison across 2 tools
Attribute77Base81NutshellLeader
Vioscale score77 / 100low · 38%81 / 100medium · 66%
Faq[{"answer":"Base is a cloud-based sales CRM that provides contact management, deal tracking, and pipeline visibility for sales teams. The platform includes automation features and reporting capabilities for analyzing sales activity.","source":"https://getbase.com","question":"What is Base?","confidence":0.95},{"answer":"Base is available as a web application and includes a dedicated mobile app. This allows sales teams to access the platform from desktop and mobile devices.","source":"https://getbase.com","question":"What platforms does Base support?","confidence":0.92},{"answer":"Base uses a subscription model with a freemium offering. Paid plans start at a low price point, and a free tier is available for eligible startups for up to two years.","source":"https://getbase.com","question":"What is Base's pricing model?","confidence":0.88},{"answer":"Base includes contact and deal management, pipeline tracking, email integration, marketing and workflow automation, reporting dashboards, sales forecasting, and API access for custom development.","source":"https://getbase.com","question":"What core features does Base provide?","confidence":0.95},{"answer":"Base integrates with over 1800 third-party applications across various categories. Key integrations include email, Zendesk Support, and other applications available in the Zendesk Marketplace.","source":"https://getbase.com","question":"How many integrations does Base support?","confidence":0.88},{"answer":"Yes, Base offers a free tier for eligible startups with no credit card required. This provides access to core features for up to two years while teams evaluate whether a paid plan is needed.","source":"https://getbase.com","question":"Is Base suitable for startups with limited budgets?","confidence":0.9},{"answer":"Base provides API access for teams that need custom integrations. This allows development teams to build connections with internal business systems or other applications not available in the standard integrations catalog.","source":"https://getbase.com","question":"Can I build custom integrations with Base?","confidence":0.92}][{"answer":"Nutshell is a cloud-based CRM designed primarily for sales teams who want to move quickly from setup to results. It combines contact and pipeline management with marketing automation and AI-driven tools to help sales teams save time and close deals more efficiently.","source":"https://www.nutshell.com","question":"What is Nutshell and which teams should consider it?","confidence":0.95},{"answer":"Nutshell offers both a 14-day free trial and a persistent free tier plan. This allows teams to test the platform and start managing contacts without paying upfront.","source":"https://www.nutshell.com","question":"Does Nutshell offer a free trial or free tier?","confidence":0.95},{"answer":"Nutshell uses a subscription model with monthly and annual billing options. Plans are tiered, starting with an entry-level Foundation plan, and are priced per user seat. The platform positions itself in the low-cost range relative to competitors.","source":"https://www.nutshell.com","question":"What is Nutshell's pricing structure?","confidence":0.9},{"answer":"Nutshell is a cloud-based platform accessible through web browsers and includes a dedicated mobile app. Users can access their CRM data from any device with internet connectivity.","source":"https://www.nutshell.com","question":"What platforms and devices can access Nutshell?","confidence":0.92},{"answer":"Nutshell integrates with Google and Microsoft services, email platforms including Gmail and Outlook, and popular messaging channels like WhatsApp, Facebook Messenger, and Instagram. These integrations allow data and communication to flow across your existing tools.","source":"https://www.nutshell.com","question":"What integrations does Nutshell support?","confidence":0.95},{"answer":"Core features include contact and pipeline management, email and calendar sync, marketing automation, workflow automation, custom fields, real-time reporting dashboards, an AI chatbot, form builder with landing pages, and API access for custom integrations. The platform also provides a mobile app for remote access.","source":"https://www.nutshell.com","question":"What are the core capabilities Nutshell offers?","confidence":0.92},{"answer":"Nutshell does not include built-in lead scoring or forecasting features. Teams requiring these capabilities should evaluate them as add-ons or through external tools integrated via the API.","source":"https://www.nutshell.com","question":"Does Nutshell include lead scoring or sales forecasting?","confidence":0.98},{"answer":"Yes, Nutshell provides API access, enabling teams to build custom integrations and automate specialized workflows beyond the included connectors. This flexibility allows organizations to tailor the platform to their specific processes.","source":"https://www.nutshell.com","question":"Can I build custom integrations with Nutshell?","confidence":0.9}]
Options{"cloud":true}{"cloud":true}
LongA modern sales CRM that maximizes productivity, maintains pipeline visibility, and enables data-driven sales teams to grow revenue with contact management, deal tracking, and automation.Simple, powerful CRM designed for small business sales teams. Includes contact management, email sync, AI-powered features, lead and pipeline management, and marketing automation.
Capabilities{"api_access":true,"mobile_app":true,"forecasting":true,"email_integration":true,"contact_management":true,"pipeline_management":true,"workflow_automation":true,"marketing_automation":true,"reporting_dashboards":true}{"api_access":true,"mobile_app":true,"forecasting":true,"lead_scoring":true,"custom_fields":true,"email_integration":true,"contact_management":true,"pipeline_management":true,"workflow_automation":true,"marketing_automation":true,"reporting_dashboards":true}
Count1,8005,000
List[{"name":"Email"},{"name":"Zendesk Support"},{"name":"Zendesk Marketplace apps"}][{"name":"Google"},{"name":"Microsoft"},{"name":"Gmail"},{"name":"Outlook"},{"name":"WhatsApp"},{"name":"Facebook Messenger"},{"name":"Instagram"}]
Availability-{"hqCountry":"US","primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}
Support{"web":true}{"ios":true,"web":true,"android":true}
Pricing{"type":"subscription","summary":"From £19/month. Free tier available for eligible startups (up to 2 years).","currency":"GBP","freeTier":true,"sourceUrl":"https://getbase.com","retrievedAt":"2026-07-31T10:16:09.182Z"}{"type":"subscription","plans":[{"free":false,"name":"Foundation","summary":"$13/user/month","features":["10 AI outcomes","Unlimited contacts & storage","Email & calendar sync","AI Chatbot","Form builder & landing pages","AI Agent Marketplace"],"components":[{"kind":"per_unit","unit":"user","amount":13,"period":"month","currency":"USD"}],"description":"For individuals or small teams getting started","contactSales":false,"includedLimits":{"storage":"unlimited","contacts":"unlimited"}},{"free":false,"name":"Growth","summary":"$25/user/month","features":["20 AI outcomes","Activity reports","Sales quotas","Lead assignment rules","Custom stage goals","Hot leads"],"components":[{"kind":"per_unit","unit":"user","amount":25,"period":"month","currency":"USD"}],"description":"For small teams that require more reporting power","contactSales":false,"includedLimits":{"storage":"unlimited","contacts":"unlimited"}},{"free":false,"name":"Pro","summary":"$42/user/month","features":["40 AI outcomes","5 custom pipelines","Advanced reporting","Sales automation","AI lead recaps & next steps","Meeting scheduler"],"components":[{"kind":"per_unit","unit":"user","amount":42,"period":"month","currency":"USD"}],"description":"For teams that need more pipelines and admin features","contactSales":false,"includedLimits":{"storage":"unlimited","contacts":"unlimited","custom_pipelines":"5"}},{"free":false,"name":"Business","summary":"$59/user/month","features":["100 AI outcomes","10 custom pipelines","Advanced meeting scheduler","Audit log & changelog","Email templates from Gmail & Outlook","Additional teams & territories"],"components":[{"kind":"per_unit","unit":"user","amount":59,"period":"month","currency":"USD"}],"description":"For businesses that require more customization and additional AI features","contactSales":false,"includedLimits":{"storage":"unlimited","contacts":"unlimited","custom_pipelines":"10"}},{"free":false,"name":"Enterprise","summary":"$79/user/month","features":["150 AI outcomes","Unlimited pipelines & custom fields","Enterprise SSO","SQL data access","Phone support"],"components":[{"kind":"per_unit","unit":"user","amount":79,"period":"month","currency":"USD"}],"description":"For businesses needing SSO, SQL access, phone support and more","contactSales":false,"includedLimits":{"storage":"unlimited","contacts":"unlimited","custom_fields":"unlimited","custom_pipelines":"unlimited"}}],"addOns":[{"name":"Marketing","components":[{"kind":"fixed","amount":49,"period":"month","currency":"USD"}]},{"name":"Engagement","components":[{"kind":"per_unit","unit":"user","amount":16,"period":"month","currency":"USD"}]}],"summary":"From $13/user/month. Free 14-day trial, no seat minimums.","currency":"USD","freeTier":false,"sourceUrl":"https://www.nutshell.com","retrievedAt":"2026-08-05T12:40:50.469Z","freeTrialDays":14,"startingPrice":{"amount":13,"period":"month","currency":"USD"},"billingPeriods":["month","year"]}
Free tierYesNo
Modelfreemiumcommercial
Price levellowlow
Starting gbp-13
TransparentNoYes
Status page-Yes
Gdpr-Yes
Pci-Yes
Soc2-Yes

Capabilities

Feature-by-feature on the axes that matter for crm software. “-” means undocumented, not absent.

Capability comparison for CRM Software
CapabilityBaseNutshell
Core
Contact & account management✓✓
Deal / pipeline management✓✓
Lead scoring-✓
Communication
Email sync & tracking✓✓
Automation
Marketing automation✓✓
Workflow automation✓✓
Insight
Reporting & dashboards✓✓
Sales forecasting✓✓
Access
Native mobile app✓✓
Extensibility
Public API✓✓
Custom fields & objects-✓

Comparison generated from independently-sourced facts. Every value links to its source and retrieval date. See the method.