Comparison

Autotask PSA vs BigTime

On the evidence we track, BigTime leads this comparison with a composite score of 55/100. Scores are only directly comparable because these tools share a category; the full breakdown and every source is below.

Machine formatsJSONMarkdownGraphQLor send Accept: application/json
Autotask PSA27
BigTime55
Score
Vioscale score
Autotask PSA27 / 100high · 76%
BigTime55 / 100medium · 53%
Pricing
Free tier
Autotask PSA
BigTime
Model
Autotask PSAquote
BigTimecommercial
Price level
Autotask PSAunknown
BigTimemid
Starting price
Autotask PSA
BigTime$20
Transparent
Autotask PSA
BigTime
Integrations
Count
Autotask PSA200
BigTime8
Security
Gdpr
Autotask PSA
BigTime
Hipaa
Autotask PSA
BigTime
Reliability
Sla pct
Autotask PSA99.99
BigTime99.99

Capabilities

Feature-by-feature on the axes that matter for professional services automation. “-” means undocumented, not absent.

Capabilities
Deployment model
Autotask PSA-
BigTime-
Resource capacity utilization tracking
Autotask PSA-
BigTime-
Skills based resource allocation
Autotask PSA-
BigTime-
Project profitability margin forecasting
Autotask PSA-
BigTime-
Time and expense capture mobile
Autotask PSA-
BigTime-
Automated client invoicing
Autotask PSA-
BigTime-
Revenue recognition module asc 606
Autotask PSA-
BigTime-
Gantt chart task dependencies
Autotask PSA-
BigTime-
Salesforce hubspot CRM integration
Autotask PSA-
BigTime-
Netsuite quickbooks ERP sync
Autotask PSA-
BigTime-
SOC2 type ii
Autotask PSA-
BigTime-
ISO 27001
Autotask PSA-
BigTime-
Pricing model
Autotask PSA-
BigTime-

What each one is

The product in its own terms, so the numbers below have context.

Autotask PSA

A unified cloud platform that consolidates IT service delivery, ticketing, project management, and business operations with deep integrations to 200+ IT and MSP tools, enabling service providers to streamline workflows and improve efficiency.

Independently observed

BigTime

Leader

Professional services automation platform that helps firms manage projects, track time and expenses, create proposals and quotes, handle invoicing, and manage team resources. Provides integrated financial and operational insight to improve project profitability and cash flow.

Independently observed

Pricing

List pricing as published by each vendor, with the date we read it. Always verify at the source before you buy.

Autotask PSA

Quote-based
as of verify ↗

BigTime

Leader
from $20/seat/moSubscription

From $20/user/month

  • Essentials$20/user/month
    • Time and Expense Management
    • Project Portfolio Management
    • Billing and Invoicing Management
    • Automatic Reconciliation
    • QuickBooks Integration
    • +1 more
  • Advanced-
    • Multi-Currency Expense Management
    • Custom Reporting Center
    • Project Templates
  • EnterpriseContact sales
    • Enterprise PSA
    • Services CPQ
    • Resource Management
    • Custom integrations
    • Multi-Currency Invoicing
    • +3 more
as of verify ↗

Platform & deployment

Where each product runs and how it can be hosted. A dash means undocumented, not unsupported.

Platforms
Web
Autotask PSA
BigTime
Deployment
Cloud / SaaS
Autotask PSA
BigTime

Integrations

What each product connects to. Counts come from the vendor's own integration directory where one exists.

Autotask PSA

10 total
  • Datto RMM
  • IT Glue
  • Datto Workplace
  • Kaseya Quote Manager
  • VSAX
  • Microsoft Office
  • Microsoft Teams
  • Microsoft Outlook
  • Active Directory
  • Stripe
Independently observed

BigTime

Leader
8 total
  • QuickBooks Online
  • QuickBooks Desktop
  • Salesforce
  • HubSpot
  • Jira
  • Sage Intacct
  • Lacerte
  • API
Independently observed

Comparison generated from independently-sourced facts. Every value links to its source and retrieval date. See the method.