Comparison

Autotask PSA vs BigTime

On the evidence we track, BigTime leads this comparison with a composite score of 55/100. Scores are only directly comparable because these tools share a category; the full breakdown and every source is below.

Machine formatsMarkdownJSONGraphQLMarkdown is open. JSON and GraphQL need a free key.
Autotask PSA35
★BigTime55
Score
vioscaleAI score
Autotask PSA35 / 100low · 43%
BigTime55 / 100medium · 52%
Pricing
Free tier
Autotask PSA–
BigTime✗
Model
Autotask PSAquote
BigTimecommercial
Price level
Autotask PSAunknown
BigTimemid
Starting price
Autotask PSA–
BigTime$20
Transparent
Autotask PSA✗
BigTime✓
Integrations
Count
Autotask PSA200
BigTime8
Security
Disclosure policy
Autotask PSA✓
BigTime–
Gdpr
Autotask PSA✓
BigTime–
Hipaa
Autotask PSA✓
BigTime–
Reliability
Sla pct
Autotask PSA99.99
BigTime99.99
Content
Faq
Autotask PSA7 items
BigTime6 items

Capabilities

Feature-by-feature on the axes that matter for professional services automation. “-” means undocumented, not absent.

Capabilities
Deployment model
Autotask PSA-
BigTime-
Resource capacity utilization tracking
Autotask PSA-
BigTime✓
Skills based resource allocation
Autotask PSA-
BigTime✓
Project profitability margin forecasting
Autotask PSA-
BigTime✓
Time and expense capture mobile
Autotask PSA-
BigTime-
Automated client invoicing
Autotask PSA-
BigTime✓
Revenue recognition module asc 606
Autotask PSA-
BigTime-
Gantt chart task dependencies
Autotask PSA-
BigTime-
Salesforce hubspot CRM integration
Autotask PSA-
BigTime-
Netsuite quickbooks ERP sync
Autotask PSA-
BigTime-
SOC2 type ii
Autotask PSA-
BigTime-
ISO 27001
Autotask PSA-
BigTime-
Pricing model
Autotask PSA-
BigTime-

What each one is

The product in its own terms, so the numbers below have context.

Autotask PSA

A unified cloud platform that consolidates IT service delivery, ticketing, project management, and business operations with deep integrations to 200+ IT and MSP tools, enabling service providers to streamline workflows and improve efficiency.

Independently observed

BigTime

Leader

Helps professional services firms manage team utilization, allocate resources based on skills and availability, and track project profitability. Offers integrated time tracking, invoicing, and project management, or works as a standalone solution syncing with existing tools.

Independently observed

Pricing

List pricing as published by each vendor, with the date we read it. Always verify at the source before you buy.

Autotask PSA

Quote-based
as of verify ↗

BigTime

Leader
from $20/seat/moSubscription

From $20/user/month

  • Essentials$20/user/month
    • Time and Expense Management
    • Project Portfolio Management
    • Billing and Invoicing Management
    • Automatic Reconciliation
    • QuickBooks Integration
    • +1 more
  • Advanced-
    • Multi-Currency Expense Management
    • Custom Reporting Center
    • Project Templates
  • EnterpriseContact sales
    • Enterprise PSA
    • Services CPQ
    • Resource Management
    • Custom integrations
    • Multi-Currency Invoicing
    • +3 more
as of verify ↗

Platform & deployment

Where each product runs and how it can be hosted. A dash means undocumented, not unsupported.

Platforms
Web
Autotask PSA✓
BigTime✓
Deployment
Cloud / SaaS
Autotask PSA✓
BigTime✓

Integrations

What each product connects to. Counts come from the vendor's own integration directory where one exists.

Autotask PSA

10 total
  • Datto RMM
  • IT Glue
  • Datto Workplace
  • Kaseya Quote Manager
  • VSAX
  • Microsoft Office
  • Microsoft Teams
  • Microsoft Outlook
  • Active Directory
  • Stripe
Independently observed

BigTime

Leader
8 total
  • QuickBooks Online
  • QuickBooks Desktop
  • Salesforce
  • HubSpot
  • Jira
  • Sage Intacct
  • Lacerte
  • API
Independently observed
Still deciding?

Autotask PSA or BigTime: which one depends on you

A composite score cannot know your constraints. Describe them and both get re-weighted against what you actually need, with the evidence behind every position.

Free to run, no account needed to start. How the evaluation works

Comparison generated from independently-sourced facts. Every value links to its source and retrieval date. See the method.