Comparison

Amazon SES vs Plivo

On the evidence we track, Plivo leads this comparison with a composite score of 79/100. Scores are only directly comparable because these tools share a category; the full breakdown and every source is below.

Amazon SES full profile →Plivo full profile →

Machine formatsMarkdownJSONGraphQLMarkdown is open. JSON and GraphQL need a free key.

Amazon SES65

★Plivo79

Attribute comparison across 2 tools
Attribute	Amazon SES	PlivoLeader
vioscaleAI score	65 / 100medium · 74%	79 / 100medium · 72%
Pricing
Free tierpricing.free_tier	✓	✓
Modelpricing.model	freemium	freemium
Price levelpricing.price_level	high	high
Starting pricepricing.starting_price	$105	$228
Transparentpricing.transparent	✓	✓
Integrations
Countintegrations.count	2	12
Security
Disclosure policysecurity.disclosure_policy	✓	-
Fedrampsecurity.fedramp	✓	-
Gdprsecurity.gdpr	✓	✓
Hipaasecurity.hipaa	✓	✓
Iso27001security.iso27001	✓	-
Pcisecurity.pci	✓	✓
Soc2security.soc2	✓	✓
Trust centersecurity.trust_center	https://aws.amazon.com/compliance/	https://www.plivo.com/blog/phone-number-compliance-in-console/
Reliability
Sla pctreliability.sla_pct	-	99.99
Status pagereliability.status_page	✓	✓
Market
Availabilitymarket.availability	Available worldwide	Available worldwide · Popular in US
Content
Faqcontent.faq	5 items	7 items

Score

vioscaleAI score

Amazon SES65 / 100medium · 74%

Plivo79 / 100medium · 72%

Pricing

Free tier

Amazon SES✓

Plivo✓

Model

Amazon SESfreemium

Plivofreemium

Price level

Amazon SEShigh

Plivohigh

Starting price

Amazon SES$105

Plivo$228

Transparent

Amazon SES✓

Plivo✓

Integrations

Count

Amazon SES2

Plivo12

Security

Disclosure policy

Amazon SES✓

Plivo–

Fedramp

Amazon SES✓

Plivo–

Gdpr

Amazon SES✓

Plivo✓

Hipaa

Amazon SES✓

Plivo✓

Iso27001

Amazon SES✓

Plivo–

Pci

Amazon SES✓

Plivo✓

Soc2

Amazon SES✓

Plivo✓

Trust center

Amazon SEShttps://aws.amazon.com/compliance/

Plivohttps://www.plivo.com/blog/phone-number-compliance-in-console/

Reliability

Sla pct

Amazon SES–

Plivo99.99

Status page

Amazon SES✓

Plivo✓

Market

Availability

Amazon SESAvailable worldwide

PlivoAvailable worldwide · Popular in US

Content

Faq

Amazon SES5 items

Plivo7 items

Capabilities

Feature-by-feature on the axes that matter for communication apis. “-” means undocumented, not absent.

Capability comparison for Communication APIs
Capability	Amazon SES	Plivo
Channels
SMS	-	✓
Voice	-	✓
WhatsApp	-	✓
RCS	-	✓
Transactional email	✓	✓
Video / real-time	-	-
In-app chat	-	✓
Verify / OTP / 2FA	-	✓
Messaging
Two-way messaging	✓	✓
Reach
Geographic coverage	Global	Global
Delivery
Email deliverability tools	✓	-
Commercial
Published per-unit pricing	✓	✓

Channels

SMS

Amazon SES-

Plivo✓

Voice

Amazon SES-

Plivo✓

Amazon SES-

Plivo✓

RCS

Amazon SES-

Plivo✓

Transactional email

Amazon SES✓

Plivo✓

Video / real-time

Amazon SES-

Plivo-

In-app chat

Amazon SES-

Plivo✓

Verify / OTP / 2FA

Amazon SES-

Plivo✓

Messaging

Two-way messaging

Amazon SES✓

Plivo✓

Reach

Geographic coverage

Amazon SESGlobal

PlivoGlobal

Delivery

Email deliverability tools

Amazon SES✓

Plivo-

Commercial

Published per-unit pricing

Amazon SES✓

Plivo✓

What each one is

The product in its own terms, so the numbers below have context.

Amazon SES

A cloud email service that handles high-volume email sending and receiving through APIs, SMTP, or AWS SDKs. It offers deliverability tools, dedicated IP management, security features, and compliance controls to help organizations reliably reach customer inboxes.

Independently observed

Plivo

Leader

A cloud telephony and contact center platform that enables businesses to deploy AI agents and handle customer interactions across voice calls, SMS, WhatsApp, email, and chat through programmable APIs and a unified agent interface.

Independently observed

Pricing

List pricing as published by each vendor, with the date we read it. Always verify at the source before you buy.

Amazon SES

from $105/moUsage-basedFree tier

From $0.02–$0.16 per 1,000 emails depending on plan and volume. Free tier: up to $200 AWS credits for 6 months on new accounts.

Essentials$0.16 per 1,000 emails
- Auto email validation
Pro$105/month plus $0.14 per 1,000 emails
- Dedicated IP addresses
- Virtual Deliverability Manager
- Inbox placement testing
- Email validation API
Enterprise$500/month plus $0.11 per 1,000 emails
- Dedicated IP addresses
- Virtual Deliverability Manager
- Global endpoints
- Annual expert deliverability assessment
- Inbox placement testing
À la carte$0.02–$0.08 per 1,000 emails (0–100M monthly)
- Volume-based tiered rates

as of 2026-10-13verify ↗

Plivo

Leader

from $228/yrHybridFree tier

From $228/year for contact center or $0.0028/minute for voice AI agents. Free tier with $10 credits.

Plivo CX Starter$228/year
Plivo CX Standard$348/user/year
Plivo CX Professional$828/user/year
Voice AI AgentsFree

as of 2026-09-04verify ↗

Platform & deployment

Where each product runs and how it can be hosted. A dash means undocumented, not unsupported.

Platform and deployment support comparison
Supports	Amazon SES	Plivo
WebPlatforms	✓	✓
CLIPlatforms	✓	✓
Cloud / SaaSDeployment	✓	✓

Platforms

Web

Amazon SES✓

Plivo✓

CLI

Amazon SES✓

Plivo✓

Deployment

Cloud / SaaS

Amazon SES✓

Plivo✓

Integrations

What each product connects to. Counts come from the vendor's own integration directory where one exists.

Amazon SES

2 total

Amazon WorkMail
Amazon Mail Manager

Independently observed

Plivo

Leader

19 total

LiveKit
Pipecat
OpenAI
Google Gemini
Deepgram
Cartesia
ElevenLabs
Vapi
OpenAI Realtime
Zapier
Slack
Gmail
Google Sheets
Tray
EngageBay
Auth0
Salesforce
HubSpot
Zendesk

Independently observed

Still deciding?

Amazon SES or Plivo: which one depends on you

A composite score cannot know your constraints. Describe them and both get re-weighted against what you actually need, with the evidence behind every position.

Free to run, no account needed to start. How the evaluation works

Comparison generated from independently-sourced facts. Every value links to its source and retrieval date. See the method.