Rosie

An AI receptionist that answers customer calls 24/7 and processes orders for Shopify stores

Also known as
rosie

Available worldwide · Popular in: US

What is Rosie?

An automated phone answering service that handles customer inquiries and order processing around the clock, integrated with Shopify to access real-time store data and customer information.

Independently observed

Rosie pricing

Plans, per-tier features and add-ons, dated and linked to live pricing. Pricing changes often; always verify at source before you rely on it.

Pricing as of verify at live pricing ↗Independently observed
from $49/moSubscription7-day trial

From $49/month. 7-day free trial with all features.

Professional

$49/month for 250 minutes
monthly
call_minutes
250/month
  • Answers every call 24/7
  • 250 minutes per month
  • Trained on products and policies
  • Answers product questions and FAQs
  • Provides order and delivery status
  • Initiates returns and cancellations
  • Custom greeting with 10+ voices
  • Spanish language support
  • Native iOS and Android apps

Scale

$149/month for 1,000 minutes
monthly
call_minutes
1000/month
  • 1,000 minutes per month
  • Text delivery tracking links
  • Text product links for purchases
  • Live transfer to team or call center

Growth

$299/month for 2,000 minutes
monthly
call_minutes
2000/month
  • 2,000 minutes per month
  • Text checkout links for new purchases
  • Waterfall transfer until someone answers
  • Custom agent training and priority support

Custom

Contact sales
Contact sales

Tailored pricing and features for specific business needs

Add-ons

  • SMS Features

What Rosie does

The capabilities that matter for ai receptionists, normalised so it lines up with every alternative. “-” means we haven't confirmed it, not that it's missing.

Capabilities
Deployment model
Smb turnkey saas
Specialized industry verticals
Home services
Native appointment calendar booking and modification
✓
Sub second latency and barge in handling
-
After hours missed call and overflow answering
✓
SMS text message follow up on voice intent
✓
Live human receptionist transfer and routing
✓
Multi lingual auto detection and answering
✓
Rag knowledge base for custom business faqs
✓
HIPAA compliance for medical booking
-
SOC2 type ii
-
ISO 27001
✓
Pricing model
Flat monthly tiered by call volume
Independently observed

Platform & deployment

Independently observed
Platforms
  • iOS
  • Android
Deployment
  • Cloud / SaaS

Integrations (3)

Independently observed
  • Shopify
  • Google Business Profile
  • Google

Rosie FAQ

Common questions about Rosie, answered from independent, dated evidence.

What is Rosie?

An automated phone answering service that handles customer inquiries and order processing around the clock, integrated with Shopify to access real-time store data and customer information. It is indexed under AI Receptionists.

Source: https://heyrosie.com

How much does Rosie cost?

Rosie is a paid product; published pricing starts at $49 per month. It is sold across 4 plans (Professional, Scale, Growth and Custom). There is no free tier. Pricing changes often, so verify at source before relying on it.

Source: https://heyrosie.com/blog/virtual-receptionist-pricing

What platforms does Rosie support?

Rosie supports iOS and Android. Platforms we have not confirmed are simply not listed here rather than ruled out.

Source: https://heyrosie.com

Can Rosie be self-hosted?

We have only confirmed a cloud / SaaS deployment for Rosie, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.

Source: https://heyrosie.com

What security certifications does Rosie have?

We have independently confirmed ISO 27001 and GDPR for Rosie. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Rosie not holding them. Always confirm compliance directly before you rely on it.

Source: https://heyrosie.com/blog/virtual-receptionist-pricing

Where is Rosie available?

Rosie is available worldwide. Its primary market is the United States.

Source: https://heyrosie.com/blog/virtual-receptionist-pricing

Rosie alternatives

Other ai receptionists we track, ranked by the same independent score.

All Rosie alternatives, ranked →

Compare Rosie

Side by side against other ai receptionists, attribute by attribute, with a source on every value.

Independent · unbought · dated

The vioscaleAI score: one lens on the evidence

Not user reviews and not a paid placement: a confidence-weighted blend of the independent signals below (adoption, activity, security posture, and more), which you can sort and re-weight yourself. Vendors can correct their listing but can never move their rank, and stars are weighted low as a vanity metric. It is one way to read the evidence for Rosie, not the verdict.

Balanced composite 41 / 100
low · 41%
Signal contributions to the composite score
SignalScoreWeightContributionEvidence
Capabilities870.054.2✓
Security posture300.072.2✓
Pricing transparency200.081.7✓
Integrations170.040.7✓
Price level00.050.0-
Reliability00.070.0-

Computed . Re-weight it by intent, or see the full method.

All data & sourcesshow ↓

Every value we hold, with its source, retrieval date, and confidence. This is the evidence behind the score: don't trust it, verify it.

Content

AttributeValueEvidence
Faq6 itemsmediumsource · 2026-09-10 · 58%

Features

AttributeValueEvidence
CapabilitiesIso 27001: Yes · Pricing model: flat_monthly_tiered_by_call_volume · Deployment model: smb_turnkey_saas · Specialized industry verticals: home_services · Multi lingual auto detection and answering: Yes · Sms text message follow up on voice intent: Yesmediumsource · 2026-09-06 · 60%

Integrations

AttributeValueEvidence
Count3mediumsource · 2026-08-21 · 60%

Market

AttributeValueEvidence
AvailabilityPrimaryMarkets: … · AvailabilityScope: global · AvailableCountries: … · NotAvailableCountries: …mediumsource · 2026-08-21 · 50%

Pricing

AttributeValueEvidence
Modelcommercialmediumsource · 2026-09-06 · 60%
Price levelunknownmediumsource · 2026-09-06 · 60%
Starting priceAmount: 49 · Currency: USDmediumsource · 2026-08-21 · 60%
TransparentNomediumsource · 2026-09-06 · 60%
Free tierNomediumsource · 2026-09-06 · 60%

Security

AttributeValueEvidence
GdprYeshighsource · 2026-08-21 · 75%
Iso27001Yesmediumsource · 2026-08-21 · 60%
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Last updated . Canonical URI: https://www.vioscale.ai/software/rosie.