GoToWebinar
Cloud-based unified communications platform combining phone system, video meetings, and AI-powered customer service tools
- Also known as
- gotowebinar
Available worldwide
What is GoToWebinar?
An integrated platform for businesses offering smart telephony, video meetings, messaging, and customer experience management with AI-powered virtual receptionist capabilities. Serves as both a phone system and customer experience platform with advanced routing and agent management.
GoToWebinar pricing
Plans, per-tier features and add-ons, dated and linked to live pricing. Pricing changes often; always verify at source before you rely on it.
Contact sales for custom pricing. Multiple tiers from Phone System to Contact Center.
Phone System
Contact salesCloud-based phone system with video meetings and messaging
- free_calls
- 50 countries
- call_queues
- unlimited
- auto_attendants
- unlimited
- video_participants
- up to 250
- Free calls to 50 countries
- Unlimited auto attendants and call queues
- Customizable dial plans
- Video meetings with up to 250 participants
- Mobile and desktop applications
- 24/7 support
Phone System + AI Receptionist
Contact salesPhone system plus 24/7 AI virtual receptionist for call handling and routing
- AIR_credits
- 100 included
- Everything in Phone System
- 100 AIR credits included
- 24/7 AI call answering
- Intelligent call routing and transfer by name
- FAQ and knowledge base responses
- Caller detail capture with email and SMS follow-up
- Multilingual support with customizable voice
- Real-time AI observability and reporting
CX Complete
Contact salesFull customer experience platform combining phone system, AI receptionist, and CX tools
- Everything in Phone System + AI Receptionist
- AI-driven call handling with dynamic routing
- WhatsApp, social, SMS campaigns, web chat, and surveys
- Team inbox for tracking conversations
- AI call summaries and advanced reporting
- Integrations with ServiceNow, Zendesk, and more
- Built-in webinar capabilities
Customer Experience (CX)
Contact salesAll-in-one customer experience platform with phone system and CX tools
- Team inbox for customer tracking
- Enhanced reporting and AI call summaries
- Attendant console
- 24/7 AI Receptionist
- Advanced analytics
Contact Center
Contact salesAI-powered contact center solution with supervisor tools and team management
- Everything in CX
- AI chat analysis and supervisor reporting
- Agent dashboard and integrated softphone
- Skills assignment and priority routing
- Call wrap up, auto queue callback, and auto dialer
- Agent monitoring, coaching, and co-browsing
- Custom ringback music and ring strategy
Add-ons
- AI Receptionist
What GoToWebinar does
The capabilities that matter for webinar platforms, normalised so it lines up with every alternative. “-” means we haven't confirmed it, not that it's missing.
- Custom registration landing pages
- -
- Automated evergreen replay publishing
- -
- Live audience polls and qa routing
- -
- Browser based no download attendee experience
- -
- Simulcast streaming to youtube facebook live
- -
- On demand video content hub hosting
- -
- Salesforce hubspot CRM registrant sync
- ✓
- Marketo pardot marketing automation sync
- -
- Native email reminder and follow up sequences
- -
- SOC2 type ii
- -
- ISO 27001
- -
- Pricing model
- Quote based enterprise
Platform & deployment
Independently observed- iOS
- Web
- Android
- Cloud / SaaS
Integrations (17)
Independently observed- ServiceNow•
- Zendesk•
- HubSpot
- ARC CRM⇄•
- DriveCentric⇄•
- CDK⇄•
- DealerSocket⇄•
- Gmail→
- Microsoft Office 365⇄•
- Salesforce Pardot
- Salesforce
- Slack
- Outlook
- Chrome
- Automate.io
- Microsoft
- Wufoo←
GoToWebinar FAQ
Common questions about GoToWebinar, answered from independent, dated evidence.
What is GoToWebinar?
An integrated software solution that combines smart cloud telephony with video conferencing, team messaging, and AI-powered customer service capabilities. Includes built-in webinar functionality alongside contact management and analytics tools. It is indexed under Webinar Platforms.
How much does GoToWebinar cost?
GoToWebinar does not publish its prices. Pricing is quoted on request, across 4 plans (Phone System, Customer Experience (CX), CX Complete and Contact Center), so the figure depends on your seat count and requirements. We record this as a pricing-transparency signal rather than guessing a number. Pricing changes often, so verify at source before relying on it.
What platforms does GoToWebinar support?
We have confirmed browser-based access to GoToWebinar. That is the extent of what we could verify from public sources, so it may well offer desktop or mobile clients we have not indexed.
Can GoToWebinar be self-hosted?
We have only confirmed a cloud / SaaS deployment for GoToWebinar, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.
What does GoToWebinar integrate with?
We have confirmed 11 integrations for GoToWebinar, including Salesforce Pardot, Slack, Outlook, Chrome, Automate.io, ServiceNow, Zendesk and Microsoft, plus 3 more. This is what we could verify from public sources, so the vendor may support others we have not indexed.
What security certifications does GoToWebinar have?
We have independently confirmed GDPR for GoToWebinar. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as GoToWebinar not holding them. Always confirm compliance directly before you rely on it.
GoToWebinar alternatives
Other webinar platforms we track, ranked by the same independent score.
- DemioA webinar platform built for marketers to host engaging events, capture attendee engagement data, and integrate with their marketing and sales systemslow · 37%
- eWebinarTransform pre-recorded videos into interactive, on-demand webinars with real-time chatmedium · 54%
- ClickMeetingOnline webinar hosting platform for running live, automated, and recorded events with built-in monetization and attendee lead capturemedium · 56%
- LivestormBrowser-based platform for hosting and managing webinars and virtual eventslow · 40%
- Zoom WebinarsA platform for hosting interactive webinars and virtual events with built-in audience engagement toolslow · 23%
- Zoho Webinarlow · 38%
Compare GoToWebinar
Side by side against other webinar platforms, attribute by attribute, with a source on every value.
The vioscaleAI score: one lens on the evidence
Not user reviews and not a paid placement: a confidence-weighted blend of the independent signals below (adoption, activity, security posture, and more), which you can sort and re-weight yourself. Vendors can correct their listing but can never move their rank, and stars are weighted low as a vanity metric. It is one way to read the evidence for GoToWebinar, not the verdict.
| Signal | Score | Weight | Contribution | Evidence |
|---|---|---|---|---|
| Reliability | 100 | 0.07 | 7.3 | ✓ |
| Capabilities | 29 | 0.05 | 1.4 | ✓ |
| Integrations | 27 | 0.04 | 1.1 | ✓ |
| Price level | 0 | 0.05 | 0.0 | - |
| Security posture | 5 | 0.07 | 0.0 | - |
| Pricing transparency | 0 | 0.08 | 0.0 | ✓ |
Computed . Re-weight it by intent, or see the full method.
All data & sourcesshow ↓
Every value we hold, with its source, retrieval date, and confidence. This is the evidence behind the score: don't trust it, verify it.
Content
| Attribute | Value | Evidence |
|---|---|---|
| Faq | 6 items | mediumsource · 2026-09-10 · 62% |
Features
| Attribute | Value | Evidence |
|---|---|---|
| Capabilities | Pricing model: quote_based_enterprise · Salesforce hubspot crm registrant sync: Yes | mediumsource · 2026-10-14 · 60% |
Integrations
| Attribute | Value | Evidence |
|---|---|---|
| Count | 8 | mediumsource · 2026-10-14 · 60% |
Market
| Attribute | Value | Evidence |
|---|---|---|
| Availability | PrimaryMarkets: … · AvailabilityScope: global · AvailableCountries: … · NotAvailableCountries: … | highsource · 2026-08-19 · 75% |
Pricing
Reliability
Security
| Attribute | Value | Evidence |
|---|---|---|
| Gdpr | Yes | highsource · 2026-08-19 · 75% |
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