Comparison

Twenty vs Zoho CRM

On the evidence we track, Zoho CRM leads this comparison with a composite score of 70/100. Scores are only directly comparable because these tools share a category; the full breakdown and every source is below.

Twenty full profile →Zoho CRM full profile →

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Twenty62

★Zoho CRM70

Attribute comparison across 2 tools
Attribute	Twenty	Zoho CRMLeader
Vioscale score	62 / 100high · 75%	70 / 100medium · 72%
Pricing
Free tierpricing.free_tier	✓	✓
Modelpricing.model	commercial	freemium
Price levelpricing.price_level	low	low
Transparentpricing.transparent	✓	✓
Integrations
Countintegrations.count	6	7
Security
Disclosure policysecurity.disclosure_policy	✓	✓
Gdprsecurity.gdpr	✓	✓
Hipaasecurity.hipaa	-	✓
Iso27001security.iso27001	-	✓
Soc2security.soc2	✓	✓
Vulnerabilitiessecurity.vulnerabilities	Count: 0 · Source: https://advisories.ecosyste.ms/api/v1/advisories?ecosystem=go&package_name=github.com%2Ftwentyhq%2Ftwenty&per_page=100 · Last 12m: 0	-
Reliability
Status pagereliability.status_page	✓	✓
Adoption
Dependent reposadoption.dependent_repos	0	-
Github starsadoption.github_stars	55,585	-
Activity
Commits last 30dactivity.commits_last_30d	100	-
Release
Cadence daysrelease.cadence_days	1	45
Historyrelease.history	20 items	-
Language
Primarylanguage.primary	TypeScript	-
Market
Availabilitymarket.availability	Available worldwide · Popular in US · HQ US	Available worldwide
Content
Faqcontent.faq	-	8 items

Score

Vioscale score

Twenty62 / 100high · 75%

Zoho CRM70 / 100medium · 72%

Pricing

Free tier

Twenty✓

Zoho CRM✓

Model

Twentycommercial

Zoho CRMfreemium

Price level

Twentylow

Zoho CRMlow

Transparent

Twenty✓

Zoho CRM✓

Integrations

Count

Twenty6

Zoho CRM7

Security

Disclosure policy

Twenty✓

Zoho CRM✓

Gdpr

Twenty✓

Zoho CRM✓

Hipaa

Twenty–

Zoho CRM✓

Iso27001

Twenty–

Zoho CRM✓

Soc2

Twenty✓

Zoho CRM✓

Vulnerabilities

TwentyCount: 0 · Source: https://advisories.ecosyste.ms/api/v1/advisories?ecosystem=go&package_name=github.com%2Ftwentyhq%2Ftwenty&per_page=100 · Last 12m: 0

Zoho CRM–

Reliability

Status page

Twenty✓

Zoho CRM✓

Adoption

Dependent repos

Twenty0

Zoho CRM–

Github stars

Twenty55,585

Zoho CRM–

Activity

Commits last 30d

Twenty100

Zoho CRM–

Release

Cadence days

Twenty1

Zoho CRM45

History

Twenty20 items

Zoho CRM–

Language

Primary

TwentyTypeScript

Zoho CRM–

Market

Availability

TwentyAvailable worldwide · Popular in US · HQ US

Zoho CRMAvailable worldwide

Content

Faq

Twenty–

Zoho CRM8 items

Capabilities

Feature-by-feature on the axes that matter for crm software. “-” means undocumented, not absent.

Capability comparison for CRM Software
Capability	Twenty	Zoho CRM
Core
Contact & account management	✓	✓
Deal / pipeline management	✓	✓
Lead scoring	✗	-
Communication
Email sync & tracking	✓	-
Automation
Marketing automation	✗	-
Workflow automation	✓	✓
Insight
Reporting & dashboards	✓	✓
Sales forecasting	✗	-
Access
Native mobile app	✗	✓
Extensibility
Public API	✓	✓
Custom fields & objects	✓	✓

Core

Contact & account management

Twenty✓

Zoho CRM✓

Deal / pipeline management

Twenty✓

Zoho CRM✓

Lead scoring

Twenty✗

Zoho CRM-

Communication

Email sync & tracking

Twenty✓

Zoho CRM-

Automation

Marketing automation

Twenty✗

Zoho CRM-

Workflow automation

Twenty✓

Zoho CRM✓

Insight

Reporting & dashboards

Twenty✓

Zoho CRM✓

Sales forecasting

Twenty✗

Zoho CRM-

Access

Native mobile app

Twenty✗

Zoho CRM✓

Extensibility

Public API

Twenty✓

Zoho CRM✓

Custom fields & objects

Twenty✓

Zoho CRM✓

What each one is

The product in its own terms, so the numbers below have context.

Twenty

Twenty is an open-source CRM that technical teams can customize and extend with AI agents and applications. It provides the foundational building blocks to create enterprise-grade sales systems that adapt to unique business requirements.

Independently observed

Zoho CRM

Leader

A cloud-based sales and customer management platform that combines artificial intelligence with workflow automation and an intuitive user interface to help businesses streamline sales processes, team collaboration, and customer engagement.

Independently observed

Pricing

List pricing as published by each vendor, with the date we read it. Always verify at the source before you buy.

Twenty

from $9/moSubscriptionFree tier30-day trial

From $9/user/month. Free 30-day trial.

Pro$9/user/month
- Full customization
- Unlimited custom objects
- Unlimited custom fields
- Unlimited custom views
- Unlimited dashboards
- +11 more
Organization$19/user/month
- Everything in Pro
- Row-level permissions
- SAML/OIDC SSO
- Custom domain
- Field-level permissions
- +2 more
EnterpriseContact sales
- Everything in Organization
- Single-tenant isolation
- IP allow-listing
- SCIM provisioning
- Dedicated support with SLA
- +1 more

as of 2026-08-14verify ↗

Zoho CRM

Leader

freemiumFree tier

Flexible pricing with free tier available; specific plan details not publicly listed

as of 2026-08-14verify ↗

Platform & deployment

Where each product runs and how it can be hosted. A dash means undocumented, not unsupported.

Platform and deployment support comparison
Supports	Twenty	Zoho CRM
WebPlatforms	✓	✓
Cloud / SaaSDeployment	✓	✓
Self-hostedDeployment	✓	✗

Platforms

Web

Twenty✓

Zoho CRM✓

Deployment

Cloud / SaaS

Twenty✓

Zoho CRM✓

Self-hosted

Twenty✓

Zoho CRM✗

Integrations

What each product connects to. Counts come from the vendor's own integration directory where one exists.

Twenty

6 total

Slack
Cal.com
Fireflies
Recall.ai
Gladia
Microsoft Graph

Independently observed

Zoho CRM

Leader

7 total

Zoho Creator
Zoho Books
Zoho Catalyst
Zoho Cliq
Zoho RPA
Google APIs
YouTube APIs

Independently observed

Comparison generated from independently-sourced facts. Every value links to its source and retrieval date. See the method.