Comparison

Survicate vs Zonka Feedback

On the evidence we track, Survicate leads this comparison with a composite score of 63/100. Scores are only directly comparable because these tools share a category; the full breakdown and every source is below.

Machine formatsMarkdownJSONGraphQLMarkdown is open. JSON and GraphQL need a free key.
★Survicate63
Zonka Feedback44
Score
vioscaleAI score
Survicate63 / 100high · 75%
Zonka Feedback44 / 100low · 40%
Pricing
Free tier
Survicate✓
Zonka Feedback✗
Model
Survicatefreemium
Zonka Feedbackcommercial
Price level
Survicatehigh
Zonka Feedbackunknown
Starting price
Survicate$114
Zonka Feedback$49
Transparent
Survicate✓
Zonka Feedback✗
Integrations
Count
Survicate44
Zonka Feedback8
Security
Certifications
SurvicateISO/IEC 27001
Zonka Feedback–
Gdpr
Survicate✓
Zonka Feedback✓
Hipaa
Survicate✓
Zonka Feedback✓
Iso27001
Survicate✓
Zonka Feedback✓
Pci
Survicate✓
Zonka Feedback–
Reliability
Status page
Survicate✓
Zonka Feedback–
Market
Availability
Content
Faq
Survicate7 items
Zonka Feedback6 items

Capabilities

Feature-by-feature on the axes that matter for nps tools. “-” means undocumented, not absent.

Capabilities
Automated net promoter score calculation
Survicate-
Zonka Feedback✓
Csat and ces customer effort score support
Survicate-
Zonka Feedback✓
In app javascript survey triggering
Survicate✓
Zonka Feedback✓
Email signature and direct send embeds
Survicate✓
Zonka Feedback✓
SMS text message survey delivery
Survicate✗
Zonka Feedback✓
Automated recurring cadence throttling
Survicate✓
Zonka Feedback-
Detractor alert routing workflows
Survicate-
Zonka Feedback✓
Salesforce hubspot CRM sync
Survicate✓
Zonka Feedback✓
Zendesk intercom helpdesk sync
Survicate✓
Zonka Feedback✓
Slack ms teams alert sync
Survicate✓
Zonka Feedback-
SOC2 type ii
Survicate-
Zonka Feedback-
Pricing model
SurvicateFlat subscription
Zonka FeedbackFlat subscription

What each one is

The product in its own terms, so the numbers below have context.

Survicate

Leader

A feedback and survey management platform that collects customer input through multiple channels and provides AI-powered analysis to extract trends, identify themes, and surface actionable insights from the collected responses.

Independently observed

Zonka Feedback

Zonka Feedback helps businesses gather customer feedback across surveys, emails, SMS, websites, and kiosks, then measure key metrics like NPS, CSAT, and CES to drive continuous improvement and enhance customer experience through automation and analytics.

Independently observed

Pricing

List pricing as published by each vendor, with the date we read it. Always verify at the source before you buy.

Survicate

Leader
from $114/moSubscriptionFree tier10-day trial

From $114/mo billed annually. 10-day free trial with 25 responses.

  • Growth$114/mo billed annually
    • Unlimited multichannel surveys
    • Built-in email sending
    • Research Hub
    • AI Agent and MCP
    • 25+ integrations
    • +13 more
  • Pro$349/mo, billed monthly or annually
    • Custom response limit
    • Pro integrations
    • Custom branding with CSS
    • Custom user seats & teams
    • Advanced survey logic
    • +2 more
  • EnterpriseContact sales
    • Custom yearly response pool
    • Custom number of dashboards
    • 40+ native integrations
    • Advanced enterprise features
as of verify ↗

Zonka Feedback

from $49/user/moSubscriptionFree tier14-day trial

From $49/user/mo. 14-day free trial, no credit card required.

  • Starting Plan$49/user/mo
as of verify ↗

Platform & deployment

Where each product runs and how it can be hosted. A dash means undocumented, not unsupported.

Platforms
Web
Survicate✓
Zonka Feedback✓
iOS
Survicate✓
Zonka Feedback✗
Android
Survicate✓
Zonka Feedback✗
Deployment
Cloud / SaaS
Survicate✓
Zonka Feedback✓

Integrations

What each product connects to. Counts come from the vendor's own integration directory where one exists.

In common (4)
  • Salesforce
  • Zapier
  • Intercom
  • Zendesk

Survicate

Leader
20 total - 16 not shared
  • ActiveCampaign
  • Google Analytics
  • Google Tag Manager
  • HubSpot
  • Slack
  • Microsoft Teams
  • Salesforce CRM
  • Salesforce Marketing Cloud (Pardot)
  • Customer.io
  • Braze
  • Google Sheets
  • Segment
  • Webhooks
  • React Native
  • Flutter
  • Unity
Independently observed

Zonka Feedback

9 total - 5 not shared
  • Freshdesk
  • Google Reviews
  • App Store
  • Play Store
  • Front
Independently observed
Still deciding?

Survicate or Zonka Feedback: which one depends on you

A composite score cannot know your constraints. Describe them and both get re-weighted against what you actually need, with the evidence behind every position.

Free to run, no account needed to start. How the evaluation works

Comparison generated from independently-sourced facts. Every value links to its source and retrieval date. See the method.