Comparison

SuiteCRM vs Zoho CRM

On the evidence we track, Zoho CRM leads this comparison with a composite score of 70/100. Scores are only directly comparable because these tools share a category; the full breakdown and every source is below.

Machine formatsJSONMarkdownGraphQLor send Accept: application/json
SuiteCRM59
Zoho CRM70
Score
Vioscale score
SuiteCRM59 / 100medium · 54%
Zoho CRM70 / 100medium · 72%
Pricing
Free tier
SuiteCRM
Zoho CRM
Model
SuiteCRMcommercial
Zoho CRMfreemium
Price level
SuiteCRMfree
Zoho CRMlow
Transparent
SuiteCRM
Zoho CRM
Integrations
Count
SuiteCRM1
Zoho CRM7
Security
Disclosure policy
SuiteCRM
Zoho CRM
Gdpr
SuiteCRM
Zoho CRM
Hipaa
SuiteCRM
Zoho CRM
Iso27001
SuiteCRM
Zoho CRM
Scorecard
SuiteCRM3.8
Zoho CRM
Soc2
SuiteCRM
Zoho CRM
Reliability
Status page
SuiteCRM
Zoho CRM
Adoption
Github stars
SuiteCRM5,694
Zoho CRM
Activity
Commits last 30d
SuiteCRM35
Zoho CRM
Release
Cadence days
SuiteCRM42
Zoho CRM45
History
SuiteCRM20 items
Zoho CRM
License
Spdx
SuiteCRMAGPL-3.0
Zoho CRM
Language
Primary
SuiteCRMPHP
Zoho CRM
Market
Availability
SuiteCRM
Content
Faq
SuiteCRM
Zoho CRM8 items

Capabilities

Feature-by-feature on the axes that matter for crm software. “-” means undocumented, not absent.

Core
Contact & account management
SuiteCRM
Zoho CRM
Deal / pipeline management
SuiteCRM
Zoho CRM
Lead scoring
SuiteCRM-
Zoho CRM-
Communication
Email sync & tracking
SuiteCRM
Zoho CRM-
Automation
Marketing automation
SuiteCRM-
Zoho CRM-
Workflow automation
SuiteCRM-
Zoho CRM
Insight
Reporting & dashboards
SuiteCRM-
Zoho CRM
Sales forecasting
SuiteCRM-
Zoho CRM-
Access
Native mobile app
SuiteCRM-
Zoho CRM
Extensibility
Public API
SuiteCRM
Zoho CRM
Custom fields & objects
SuiteCRM
Zoho CRM

What each one is

The product in its own terms, so the numbers below have context.

SuiteCRM

An open-source, enterprise-grade CRM platform designed for self-hosting and cloud deployment. Built on standard technologies (Apache, PHP, MySQL), it provides organizations with full control over their customer relationship data and the ability to customize the solution to their needs.

Independently observed

Zoho CRM

Leader

A cloud-based sales and customer management platform that combines artificial intelligence with workflow automation and an intuitive user interface to help businesses streamline sales processes, team collaboration, and customer engagement.

Independently observed

Pricing

List pricing as published by each vendor, with the date we read it. Always verify at the source before you buy.

SuiteCRM

Open sourceFree tier

Open source free deployment. Commercial support packages available.

  • SuiteCRMFree
  • SuiteASSUREDContact sales
  • SuiteCRM Hosted-
as of verify ↗

Zoho CRM

Leader
freemiumFree tier

Flexible pricing with free tier available; specific plan details not publicly listed

as of verify ↗

Platform & deployment

Where each product runs and how it can be hosted. A dash means undocumented, not unsupported.

Platforms
Web
SuiteCRM
Zoho CRM
Deployment
Cloud / SaaS
SuiteCRM
Zoho CRM
Self-hosted
SuiteCRM
Zoho CRM
Hybrid
SuiteCRM
Zoho CRM

Integrations

What each product connects to. Counts come from the vendor's own integration directory where one exists.

SuiteCRM

1 total
  • Outlook
Independently observed

Zoho CRM

Leader
7 total
  • Zoho Creator
  • Zoho Books
  • Zoho Catalyst
  • Zoho Cliq
  • Zoho RPA
  • Google APIs
  • YouTube APIs
Independently observed

Comparison generated from independently-sourced facts. Every value links to its source and retrieval date. See the method.