Comparison

SuiteCRM vs Zoho CRM

On the evidence we track, Zoho CRM leads this comparison with a composite score of 65/100. Scores are only directly comparable because these tools share a category; the full breakdown and every source is below.

Machine formatsMarkdownJSONGraphQLMarkdown is open. JSON and GraphQL need a free key.
SuiteCRM44
★Zoho CRM65
Score
vioscaleAI score
SuiteCRM44 / 100medium · 57%
Zoho CRM65 / 100medium · 72%
Pricing
Free tier
SuiteCRM✓
Zoho CRM✓
Model
SuiteCRMcommercial
Zoho CRMfreemium
Price level
SuiteCRMfree
Zoho CRMlow
Transparent
SuiteCRM✓
Zoho CRM✗
Integrations
Count
SuiteCRM1
Zoho CRM1,000
Security
Disclosure policy
SuiteCRM–
Zoho CRM✓
Gdpr
SuiteCRM–
Zoho CRM✓
Hipaa
SuiteCRM–
Zoho CRM✓
Iso27001
SuiteCRM–
Zoho CRM✓
Scorecard
SuiteCRM4
Zoho CRM–
Soc2
SuiteCRM–
Zoho CRM✓
Reliability
Status page
SuiteCRM–
Zoho CRM✓
Adoption
Github stars
SuiteCRM5,779
Zoho CRM–
Activity
Commits last 30d
SuiteCRM1
Zoho CRM–
Release
Cadence days
SuiteCRM42
Zoho CRM45
History
SuiteCRM20 items
Zoho CRM–
License
Spdx
SuiteCRMAGPL-3.0
Zoho CRM–
Language
Primary
SuiteCRMPHP
Zoho CRM–
Market
Availability
SuiteCRM–
Content
Faq
SuiteCRM5 items
Zoho CRM8 items

Capabilities

Feature-by-feature on the axes that matter for crm software. “-” means undocumented, not absent.

Core
Contact & account management
SuiteCRM✓
Zoho CRM✓
Deal / pipeline management
SuiteCRM✓
Zoho CRM✓
Lead scoring
SuiteCRM-
Zoho CRM-
Communication
Email sync & tracking
SuiteCRM✓
Zoho CRM✓
Automation
Marketing automation
SuiteCRM-
Zoho CRM-
Workflow automation
SuiteCRM✓
Zoho CRM✓
Insight
Reporting & dashboards
SuiteCRM-
Zoho CRM✓
Sales forecasting
SuiteCRM-
Zoho CRM✓
Access
Native mobile app
SuiteCRM-
Zoho CRM✓
Extensibility
Public API
SuiteCRM✓
Zoho CRM✓
Custom fields & objects
SuiteCRM✓
Zoho CRM✓

What each one is

The product in its own terms, so the numbers below have context.

SuiteCRM

An open-source, enterprise-grade CRM platform designed for self-hosting and cloud deployment. Built on standard technologies (Apache, PHP, MySQL), it provides organizations with full control over their customer relationship data and the ability to customize the solution to their needs.

Independently observed

Zoho CRM

Leader

A cloud-based platform for managing sales pipelines, customer relationships, and team collaboration. It automates sales workflows, provides forecasting and reporting capabilities, and enables teams to coordinate across distributed work environments.

Independently observed

Pricing

List pricing as published by each vendor, with the date we read it. Always verify at the source before you buy.

SuiteCRM

Open sourceFree tier

Open source free deployment. Commercial support packages available.

  • SuiteCRMFree
  • SuiteASSUREDContact sales
  • SuiteCRM Hosted-
as of verify ↗

Zoho CRM

Leader
Free tier

Free tier for up to 3 users; paid plans available (contact sales).

as of verify ↗

Platform & deployment

Where each product runs and how it can be hosted. A dash means undocumented, not unsupported.

Platforms
Web
SuiteCRM✓
Zoho CRM✓
Deployment
Cloud / SaaS
SuiteCRM✓
Zoho CRM✓
Self-hosted
SuiteCRM✓
Zoho CRM✗
On-premise
SuiteCRM✗
Zoho CRM✓

Integrations

What each product connects to. Counts come from the vendor's own integration directory where one exists.

SuiteCRM

1 total
  • Outlook
Independently observed

Zoho CRM

Leader
20 total
  • Zoho Creator
  • Zoho Books
  • Zoho Catalyst
  • Zoho Cliq
  • Zoho RPA
  • Google APIs
  • YouTube APIs
  • Zoho Mail
  • Zoho Projects
  • Zoho People
  • Zoho Invoice
  • Zoho Analytics
  • Zoho Desk
  • Zoho WorkDrive
  • Zoho Meeting
  • Facebook
  • Google
  • Instagram
  • Microsoft
  • Amazon
Independently observed
Still deciding?

SuiteCRM or Zoho CRM: which one depends on you

A composite score cannot know your constraints. Describe them and both get re-weighted against what you actually need, with the evidence behind every position.

Free to run, no account needed to start. How the evaluation works

Comparison generated from independently-sourced facts. Every value links to its source and retrieval date. See the method.