vioscale
Comparison

SugarCRM vs Vtiger

On the evidence we track, Vtiger leads this comparison with a composite score of 71/100. Scores are only directly comparable because these tools share a category; the full breakdown and every source is below.

SugarCRM full profile →Vtiger full profile →
Machine formatsJSONMarkdownGraphQLor send Accept: application/json
SugarCRM60
★Vtiger71
Score
Vioscale score
SugarCRM60 / 100medium · 72%
Vtiger71 / 100low · 36%
Pricing
Free tier
SugarCRM✗
Vtiger✗
Model
SugarCRMcommercial
Vtigercommercial
Price level
SugarCRMmid
Vtigerlow
Transparent
SugarCRM✓
Vtiger✓
Integrations
Count
SugarCRM180
Vtiger6
Security
Soc2
SugarCRM✓
Vtiger–
Reliability
Status page
SugarCRM✓
Vtiger–
Market
Availability
SugarCRMAvailable worldwide
Vtiger–
Content
Faq
SugarCRM–
Vtiger8 items

Capabilities

Feature-by-feature on the axes that matter for crm software. “-” means undocumented, not absent.

Core
Contact & account management
SugarCRM✓
Vtiger✓
Deal / pipeline management
SugarCRM✓
Vtiger✓
Lead scoring
SugarCRM✓
Vtiger-
Communication
Email sync & tracking
SugarCRM-
Vtiger✓
Automation
Marketing automation
SugarCRM-
Vtiger✓
Workflow automation
SugarCRM✓
Vtiger✓
Insight
Reporting & dashboards
SugarCRM✓
Vtiger✓
Sales forecasting
SugarCRM✓
Vtiger✓
Access
Native mobile app
SugarCRM-
Vtiger✓
Extensibility
Public API
SugarCRM-
Vtiger-
Custom fields & objects
SugarCRM✓
Vtiger-

What each one is

The product in its own terms, so the numbers below have context.

SugarCRM

A sales platform enhanced with machine learning to help teams manage customer data, streamline selling processes, and identify growth opportunities. It provides guidance on next steps and flags at-risk deals to help sales representatives succeed.

Independently observed

Vtiger

Leader

An integrated customer relationship management system that combines sales, marketing, and support functions with AI-driven automation and analytics capabilities.

Independently observed

Pricing

List pricing as published by each vendor, with the date we read it. Always verify at the source before you buy.

SugarCRM

from $59/moSubscription

From $59/user/month billed annually. 15 user minimum.

  • Standard$59/user/month billed annually, 15 user minimum
    • Accounts & contact management
    • Lead & opportunity management
    • Quote management
    • Activity management
    • Pipeline management
    • +5 more
  • Advanced$85/user/month billed annually, 15 user minimum
    • All Standard features
    • Case management
    • Bug tracking
    • Sugar Intelligence
    • sales-i
    • +2 more
  • Premier$135/user/month billed annually, 15 user minimum
    • All Advanced features
    • Geo mapping
    • Discover
    • 2x file managed storage
    • 2x data managed storage
    • +2 more
as of verify ↗

Vtiger

Leader
from $12/moSubscription15-day trial

From $12/user/month. 15-day free trial. Yearly billing saves up to 34%.

  • One Growth$12/user/month (Standard)
    • Contact, Account & Lead Management
    • Marketing Campaigns
    • Help Desk & Customer Portal
    • Inventory & Invoicing
    • Reports & Dashboards
    • +1 more
  • One Professional$30/user/month (Standard) or $20/user/month (Single App)
    • Advanced Sales Automation
    • Process Designer
    • Advanced Marketing Automation
    • Advanced Help Desk Automation
    • Subscription & Vendor Management
    • +1 more
  • One Enterprise$42/user/month (Standard) or $30/user/month (Single App)
    • Multi-Currency Support
    • Contact Engagement Insights
    • Internal Ticketing
    • Work Order Management
    • Advanced Project Automation
    • +1 more
  • One AI$50/user/month (Standard) or $38/user/month (Single App)
    • Built-in AI Voice Assistant Integration
    • Generative AI Designer
    • Predictive AI Designer
as of verify ↗

Platform & deployment

Where each product runs and how it can be hosted. A dash means undocumented, not unsupported.

Platforms
Web
SugarCRM✓
Vtiger✗
iOS
SugarCRM✗
Vtiger✓
Android
SugarCRM✗
Vtiger✓
Deployment
Cloud / SaaS
SugarCRM✓
Vtiger✓
On-premise
SugarCRM✓
Vtiger✗

Integrations

What each product connects to. Counts come from the vendor's own integration directory where one exists.

SugarCRM

10 total
  • Dropbox
  • DocuSign
  • Microsoft Office
  • SharePoint
  • ZoomInfo
  • Epicor
  • NetSuite
  • Sage
  • SYSPRO
  • LinkedIn Sales Navigator
Independently observed

Vtiger

Leader
6 total
  • Email
  • Phone
  • SMS
  • Video Conferencing
  • Google
  • Microsoft Teams
Independently observed

Comparison generated from independently-sourced facts. Every value links to its source and retrieval date. See the method.