Comparison

Solutionreach vs Updox

On the evidence we track, Updox leads this comparison with a composite score of 61/100. Scores are only directly comparable because these tools share a category; the full breakdown and every source is below.

Machine formatsJSONMarkdownGraphQLor send Accept: application/json
Solutionreach30
Updox61
Score
Vioscale score
Solutionreach30 / 100low · 41%updating
Updox61 / 100low · 42%updating
Pricing
Free tier
Solutionreach
Updox
Model
Solutionreachquote
Updoxquote
Price level
Solutionreachunknown
Updoxunknown
Transparent
Solutionreach
Updox
Integrations
Count
Solutionreach400
Updox90
Security
Disclosure policy
Solutionreach
Updox
Hipaa
Solutionreach
Updox
Pci
Solutionreach
Updox
Soc2
Solutionreach
Updox
Market
Availability

Capabilities

Feature-by-feature on the axes that matter for patient engagement. “-” means undocumented, not absent.

Capabilities
Deployment model
SolutionreachCloud web app
UpdoxCloud web app
Digital pre visit intake forms and consents
Solutionreach
Updox
Secure two way SMS text messaging
Solutionreach
Updox
HL7 FHIR BI directional EHR sync
Solutionreach-
Updox-
Automated post visit satisfaction surveys nps
Solutionreach-
Updox-
Targeted patient health campaign broadcasts
Solutionreach-
Updox
Automated SMS email appointment reminders
Solutionreach
Updox-
Secure PDF medical document sharing
Solutionreach-
Updox-
Patient statement generation and portal payments
Solutionreach-
Updox-
HIPAA baas business associate agreement
Solutionreach
Updox-
SOC2 type ii
Solutionreach-
Updox
ISO 27001
Solutionreach-
Updox-
Pricing model
SolutionreachEnterprise quote
UpdoxEnterprise quote

What each one is

The product in its own terms, so the numbers below have context.

Solutionreach

Solutionreach is a patient engagement platform for healthcare practices that automates communications including appointment reminders, two-way texting, online scheduling, and patient recall. It integrates with 400+ practice management and EHR systems to streamline operations and increase patient retention.

Independently observed

Updox

Leader

Updox provides healthcare providers with tools to manage patient communications, conduct telehealth visits, share documents securely, coordinate appointments, and process payments while maintaining HIPAA compliance and integrating with major EHR systems.

Independently observed

Pricing

List pricing as published by each vendor, with the date we read it. Always verify at the source before you buy.

Solutionreach

Quote-based

Enterprise packages with custom pricing; contact sales for quote

as of verify ↗

Updox

Leader
Usage-based
  • StandardContact sales
    • Fax
    • Telehealth
    • Patient reminders
    • Text messaging
    • Broadcast messaging
  • EnterpriseContact sales
    • Fax
    • Telehealth
    • Patient reminders
    • Text messaging
    • Broadcast messaging
as of verify ↗

Platform & deployment

Where each product runs and how it can be hosted. A dash means undocumented, not unsupported.

Platforms
Web
Solutionreach
Updox
Deployment
Cloud / SaaS
Solutionreach
Updox

Integrations

What each product connects to. Counts come from the vendor's own integration directory where one exists.

Solutionreach

2 total
  • Dentrix Ascend
  • Google
Independently observed

Updox

Leader

Not documented yet.

Comparison generated from independently-sourced facts. Every value links to its source and retrieval date. See the method.