Salesforce Sales Cloud vs Zoho CRM
On the evidence we track, Zoho CRM leads this comparison with a composite score of 70/100. Scores are only directly comparable because these tools share a category; the full breakdown and every source is below.
Capabilities
Feature-by-feature on the axes that matter for crm software. “-” means undocumented, not absent.
What each one is
The product in its own terms, so the numbers below have context.
Salesforce Sales Cloud
Salesforce offers integrated CRM solutions that combine contact and opportunity management, email marketing, workflow automation, and compliance tools. The platform includes specialized editions for different business needs, from basic startup packages to advanced marketing intelligence and personalization capabilities.
Zoho CRM
LeaderA cloud-based sales and customer management platform that combines artificial intelligence with workflow automation and an intuitive user interface to help businesses streamline sales processes, team collaboration, and customer engagement.
Pricing
List pricing as published by each vendor, with the date we read it. Always verify at the source before you buy.
Salesforce Sales Cloud
From $25/user/month (Starter) or $1,500/org/month (Marketing Cloud editions). Annual billing available.
- Salesforce Starter$25/user/month (starting price, transaction fees apply)
- Lead, Account, Contact, and Opportunity Management
- Dynamic Email Marketing and Analytics
- Built-in Sales Flows and Lead Routing
- Connected Slack Conversations
- Marketing Cloud Next Growth Edition$1,500/org/month billed annually
- Agentforce Campaign Creation
- Multi-Channel Journeys
- Forms and Landing Pages
- Marketing Cloud Next Advanced Edition$3,250/org/month billed annually
- Agentforce Campaign Creation
- Path Experimentation
- Two-Way Conversations for SMS and WhatsApp
Zoho CRM
LeaderFlexible pricing with free tier available; specific plan details not publicly listed
Platform & deployment
Where each product runs and how it can be hosted. A dash means undocumented, not unsupported.
Integrations
What each product connects to. Counts come from the vendor's own integration directory where one exists.
Salesforce Sales Cloud
- MuleSoft
- Slack
- Informatica
Zoho CRM
Leader- Zoho Creator
- Zoho Books
- Zoho Catalyst
- Zoho Cliq
- Zoho RPA
- Google APIs
- YouTube APIs
Comparison generated from independently-sourced facts. Every value links to its source and retrieval date. See the method.