Comparison

RingCentral vs Zulip

On the evidence we track, RingCentral leads this comparison with a composite score of 76/100. Scores are only directly comparable because these tools share a category; the full breakdown and every source is below.

Machine formatsMarkdownJSONGraphQLMarkdown is open. JSON and GraphQL need a free key.
★RingCentral76
Zulip62
Score
vioscaleAI score
RingCentral76 / 100medium · 72%
Zulip62 / 100medium · 72%
Pricing
Free tier
RingCentral✓
Zulip✓
Model
RingCentralfreemium
Price level
RingCentrallow
Zulipfree
Starting price
RingCentral–
Zulip$3.50
Transparent
RingCentral✗
Zulip✓
Integrations
Count
RingCentral500
Zulip130
Security
Disclosure policy
RingCentral✓
Zulip✓
Gdpr
RingCentral✓
Zulip✓
Hipaa
RingCentral–
Zulip✓
Iso27001
RingCentral✓
Zulip–
Soc2
RingCentral✓
Zulip–
Trust center
RingCentral–
Reliability
Sla pct
RingCentral99.999
Zulip–
Status page
RingCentral✓
Zulip✓
Content
Faq
RingCentral7 items
Zulip6 items

Capabilities

Feature-by-feature on the axes that matter for collaboration software. “-” means undocumented, not absent.

Modality
Messaging
RingCentral✓
Zulip✓
Video meetings
RingCentral✓
Zulip✓
Whiteboard
RingCentral-
Zulip-
Meetings
Screen sharing
RingCentral✓
Zulip✗
Recording / transcription
RingCentralRecording + AI notes
Zulip-
Security
End-to-end encryption
RingCentral-
Zulip✓
SSO / SCIM
RingCentral✓
Zulip✓
Access
Guest / external access
RingCentral✓
Zulip✓
Compliance
Compliance controls
RingCentral✓
Zulip✓
Deployment
Hosting
RingCentralCloud only
ZulipCloud + self-hosted
Scale
Max participants
RingCentralup to 300 participants
Zulip-
Ecosystem
App marketplace
RingCentral✓
Zulip✓
Public API / bot framework
RingCentral✓
Zulip✓
Commercial
Free tier
RingCentral✓
Zulip✓

What each one is

The product in its own terms, so the numbers below have context.

RingCentral

Leader

A communication platform enabling businesses to automate and analyze customer interactions through AI-powered voice, messaging, and video capabilities. It helps organizations manage communications, improve customer satisfaction, and gain insights from customer interactions at scale.

Independently observed

Zulip

An open-source team collaboration application that organizes conversations into topic-based threads, blending instant messaging with email-style threading to support both real-time and delayed communication patterns.

Independently observed

Pricing

List pricing as published by each vendor, with the date we read it. Always verify at the source before you buy.

RingCentral

Leader
from $20/moSubscription

From $20/user/month (billed annually). Free trial available.

  • Core$20/user/month (billed annually)
    • Unlimited domestic calling
    • On-demand call recording
    • 100 toll-free minutes
    • 25 SMS per user per month
    • HD meetings (200 participants)
    • +4 more
  • Advanced$25/user/month (billed annually)
    • Everything in Core
    • CRM integrations
    • Connect multiple sites
    • Core reporting and insights
    • 1000 toll-free minutes
    • +6 more
  • Ultra$35/user/month (billed annually)
    • Everything in Advanced
    • 10000 toll-free minutes
    • 200 SMS per user per month
    • RingCentral Webinar
    • Historical and real-time insights
    • +3 more
  • Customer Engagement BundleContact sales
    • Everything in Ultra
    • Business SMS Booster
    • Call Queues Booster
as of verify ↗

Zulip

from $3.50/seat/moHybridFree tier

From $6.67/user/month (cloud annual), free open-source self-hosted option, or $3.50/user/month for commercial self-hosted support. Free tier available.

  • FreeFree
    • Message history search (10,000 limit)
    • File storage up to 5 GB total
    • Complete team chat solution
    • Hundreds of integrations
    • Advanced roles and permissions
    • +1 more
  • Standard$6.67/user/month billed annually or $8/month
    • Unlimited search history
    • File storage up to 5 GB per user
    • Flexible permissions with custom groups
    • Message retention policies
    • Brand Zulip with your logo
    • +2 more
  • Plus$10/user/month billed annually or $12/month
    • All Standard plan features
    • File storage up to 25 GB per user
    • SSO with SAML (Okta, OneLogIn)
    • SCIM user and group sync
    • Custom domain
    • +1 more
  • Self-hosted (Open Source)Free
    • Complete team chat solution with all Zulip features without limitation
    • 100% open-source software
    • Retain full control over your data
  • Self-hosted Basic$3.50/user/month (with $20/month first-year discount)
    • Unlimited support
    • Email and chat support
    • SSO with SAML and Microsoft Entra ID
    • AD/LDAP user sync
    • Full compliance
    • +2 more
  • Self-hosted EnterpriseContact sales
    • Email, chat and phone support
    • SSO with OpenID Connect
    • AD/LDAP, SAML and OpenID Connect group sync
    • Implementation consulting
    • Custom feature development
    • +1 more
as of verify ↗

Platform & deployment

Where each product runs and how it can be hosted. A dash means undocumented, not unsupported.

Platforms
Web
RingCentral✓
Zulip✓
iOS
RingCentral✓
Zulip✗
Android
RingCentral✓
Zulip✗
macOS
RingCentral✓
Zulip✗
Windows
RingCentral✓
Zulip✗
Deployment
Cloud / SaaS
RingCentral✓
Zulip✓
Self-hosted
RingCentral✗
Zulip✓

Integrations

What each product connects to. Counts come from the vendor's own integration directory where one exists.

In common (3)
  • Salesforce
  • Zendesk
  • Microsoft Teams

RingCentral

Leader
13 total - 10 not shared
  • HubSpot
  • Google Workspace
  • Bullhorn
  • Netsuite
  • ServiceNow
  • Sugar CRM
  • Dynamics
  • Microsoft 365
  • ChatGPT
  • Claude
Independently observed

Zulip

63 total - 60 not shared
  • Slack
  • Discord
  • Mattermost
  • Rocket.Chat
  • Matrix
  • IRC
  • Email
  • GitHub
  • GitLab
  • Bitbucket
  • Asana
  • Jira
  • Linear
  • Trello
  • Basecamp
  • Jenkins
  • CircleCI
  • GitHub Actions
  • Travis CI
  • TeamCity
  • Heroku
  • Netlify
  • Docker
  • Kubernetes
  • +36 more
Independently observed
Still deciding?

RingCentral or Zulip: which one depends on you

A composite score cannot know your constraints. Describe them and both get re-weighted against what you actually need, with the evidence behind every position.

Free to run, no account needed to start. How the evaluation works

Comparison generated from independently-sourced facts. Every value links to its source and retrieval date. See the method.