vioscale
Comparison

RingCentral vs Twist

No clear leader: Twist (67.0) and RingCentral (66.7) are within the 5-point margin; treat as a tie. The attribute-by-attribute breakdown below, with a source and date on every value, is the honest way to compare them.

RingCentral full profile →Twist full profile →
Machine formatsJSONMarkdownGraphQLor send Accept: application/json
RingCentral67
Twist67
Score
Vioscale score
RingCentral67 / 100medium · 57%updating
Twist67 / 100medium · 53%updating
Pricing
Free tier
RingCentral✗
Twist✓
Model
RingCentralcommercial
Twistfreemium
Price level
RingCentralunknown
Twistlow
Transparent
RingCentral✗
Twist✓
Integrations
Count
RingCentral500
Twist3
Security
Disclosure policy
RingCentral✓
Twist✓
Gdpr
RingCentral✓
Twist✓
Iso27001
RingCentral✓
Twist–
Soc2
RingCentral✓
Twist–
Reliability
Sla pct
RingCentral99.999
Twist–
Status page
RingCentral✓
Twist✓
Market
Availability

Capabilities

Feature-by-feature on the axes that matter for collaboration software. “-” means undocumented, not absent.

Modality
Messaging
RingCentral✓
Twist✓
Video meetings
RingCentral✓
Twist-
Whiteboard
RingCentral-
Twist-
Meetings
Screen sharing
RingCentral✓
Twist-
Recording / transcription
RingCentralRecording + AI notes
Twist-
Security
End-to-end encryption
RingCentral-
Twist-
SSO / SCIM
RingCentral✓
Twist-
Access
Guest / external access
RingCentral-
Twist✓
Compliance
Compliance controls
RingCentral✓
Twist✓
Deployment
Hosting
RingCentralCloud only
TwistCloud only
Scale
Max participants
RingCentral-
Twist-
Ecosystem
App marketplace
RingCentral✓
Twist-
Public API / bot framework
RingCentral✓
Twist✓
Commercial
Free tier
RingCentral✗
Twist-

What each one is

The product in its own terms, so the numbers below have context.

RingCentral

A cloud-based solution combining phone, messaging, video meetings, and intelligent contact center tools to automate and manage customer interactions and internal team communications.

Independently observed

Twist

Async-first messaging platform that organizes conversations into threads to help distributed teams collaborate with clarity and minimal notification fatigue.

Independently observed

Pricing

List pricing as published by each vendor, with the date we read it. Always verify at the source before you buy.

RingCentral

from $20/moSubscription

From $20/user/month (billed annually). Free trial available.

  • Core$20/user/month (billed annually)
    • Unlimited domestic calling
    • On-demand call recording
    • 100 toll-free minutes
    • 25 SMS per user per month
    • HD meetings (200 participants)
    • +4 more
  • Advanced$25/user/month (billed annually)
    • Everything in Core
    • CRM integrations
    • Connect multiple sites
    • Core reporting and insights
    • 1000 toll-free minutes
    • +6 more
  • Ultra$35/user/month (billed annually)
    • Everything in Advanced
    • 10000 toll-free minutes
    • 200 SMS per user per month
    • RingCentral Webinar
    • Historical and real-time insights
    • +3 more
  • Customer Engagement BundleContact sales
    • Everything in Ultra
    • Business SMS Booster
    • Call Queues Booster
as of verify ↗

Twist

from $6/moSubscriptionFree tier

From $6/user/mo. Free tier.

  • FreeFree
    • Access up to 1 month of comments and messages
    • Up to 5 integrations
    • Up to 5 GB file storage
    • Standard support
    • Up to 500 internal member accounts
    • +1 more
  • Unlimited$6/user/mo
    • Access full history of comments and messages
    • Unlimited integrations
    • Unlimited file storage
    • Priority support
    • Unlimited internal member accounts
    • +1 more
as of verify ↗

Platform & deployment

Where each product runs and how it can be hosted. A dash means undocumented, not unsupported.

Platforms
Web
RingCentral✓
Twist✓
iOS
RingCentral✓
Twist✗
Android
RingCentral✓
Twist✗
Deployment
Cloud / SaaS
RingCentral✓
Twist✓

Integrations

What each product connects to. Counts come from the vendor's own integration directory where one exists.

RingCentral

10 total
  • Salesforce
  • HubSpot
  • Zendesk
  • Microsoft Teams
  • Google Workspace
  • Bullhorn
  • Netsuite
  • ServiceNow
  • Sugar CRM
  • Dynamics
Independently observed

Twist

3 total
  • Dropbox
  • Google Drive
  • OneDrive
Independently observed

Comparison generated from independently-sourced facts. Every value links to its source and retrieval date. See the method.