vioscale
Comparison

RingCentral vs Rocket.Chat

On the evidence we track, RingCentral leads this comparison with a composite score of 67/100. Scores are only directly comparable because these tools share a category; the full breakdown and every source is below.

RingCentral full profile →Rocket.Chat full profile →
Machine formatsJSONMarkdownGraphQLor send Accept: application/json
★RingCentral67
Rocket.Chat57
Score
Vioscale score
RingCentral67 / 100medium · 57%updating
Rocket.Chat57 / 100high · 76%updating
Pricing
Free tier
RingCentral✗
Rocket.Chat✓
Model
RingCentralcommercial
Rocket.Chatcommercial
Price level
RingCentralunknown
Rocket.Chatlow
Transparent
RingCentral✗
Rocket.Chat✗
Integrations
Count
RingCentral500
Rocket.Chat8
Security
Disclosure policy
RingCentral✓
Rocket.Chat✓
Gdpr
RingCentral✓
Rocket.Chat✓
Hipaa
RingCentral–
Rocket.Chat✓
Iso27001
RingCentral✓
Rocket.Chat✓
Scorecard
RingCentral–
Rocket.Chat8.7
Soc2
RingCentral✓
Rocket.Chat–
Vulnerabilities
Reliability
Sla pct
RingCentral99.999
Rocket.Chat–
Status page
RingCentral✓
Rocket.Chat✓
Adoption
Dependent repos
RingCentral–
Rocket.Chat339
Github stars
RingCentral–
Rocket.Chat46,031
Activity
Commits last 30d
RingCentral–
Rocket.Chat100
Release
History
RingCentral–
Rocket.Chat20 items
Language
Primary
RingCentral–
Rocket.ChatTypeScript
Market
Availability

Capabilities

Feature-by-feature on the axes that matter for collaboration software. “-” means undocumented, not absent.

Modality
Messaging
RingCentral✓
Rocket.Chat✓
Video meetings
RingCentral✓
Rocket.Chat✓
Whiteboard
RingCentral-
Rocket.Chat-
Meetings
Screen sharing
RingCentral✓
Rocket.Chat✓
Recording / transcription
RingCentralRecording + AI notes
Rocket.Chat-
Security
End-to-end encryption
RingCentral-
Rocket.Chat✓
SSO / SCIM
RingCentral✓
Rocket.Chat✓
Access
Guest / external access
RingCentral-
Rocket.Chat✓
Compliance
Compliance controls
RingCentral✓
Rocket.Chat✓
Deployment
Hosting
RingCentralCloud only
Rocket.ChatCloud + self-hosted
Scale
Max participants
RingCentral-
Rocket.Chat4000+
Ecosystem
App marketplace
RingCentral✓
Rocket.Chat✓
Public API / bot framework
RingCentral✓
Rocket.Chat✓
Commercial
Free tier
RingCentral✗
Rocket.Chat✓

What each one is

The product in its own terms, so the numbers below have context.

RingCentral

Leader

A cloud-based solution combining phone, messaging, video meetings, and intelligent contact center tools to automate and manage customer interactions and internal team communications.

Independently observed

Rocket.Chat

Rocket.Chat is an open-source communications system designed for organizations requiring secure messaging, voice, video, and collaboration with complete infrastructure control and support for regulated environments.

Independently observed

Pricing

List pricing as published by each vendor, with the date we read it. Always verify at the source before you buy.

RingCentral

Leader
from $20/moSubscription

From $20/user/month (billed annually). Free trial available.

  • Core$20/user/month (billed annually)
    • Unlimited domestic calling
    • On-demand call recording
    • 100 toll-free minutes
    • 25 SMS per user per month
    • HD meetings (200 participants)
    • +4 more
  • Advanced$25/user/month (billed annually)
    • Everything in Core
    • CRM integrations
    • Connect multiple sites
    • Core reporting and insights
    • 1000 toll-free minutes
    • +6 more
  • Ultra$35/user/month (billed annually)
    • Everything in Advanced
    • 10000 toll-free minutes
    • 200 SMS per user per month
    • RingCentral Webinar
    • Historical and real-time insights
    • +3 more
  • Customer Engagement BundleContact sales
    • Everything in Ultra
    • Business SMS Booster
    • Call Queues Booster
as of verify ↗

Rocket.Chat

Quote-basedFree tier
  • StarterFree
  • CommercialContact sales
  • GovernmentContact sales
  • DefenseContact sales
as of verify ↗

Platform & deployment

Where each product runs and how it can be hosted. A dash means undocumented, not unsupported.

Platforms
Web
RingCentral✓
Rocket.Chat✓
iOS
RingCentral✓
Rocket.Chat✓
Android
RingCentral✓
Rocket.Chat✓
Deployment
Cloud / SaaS
RingCentral✓
Rocket.Chat✓
Self-hosted
RingCentral✗
Rocket.Chat✓
On-premise
RingCentral✗
Rocket.Chat✓
Air-gapped
RingCentral✗
Rocket.Chat✓

Integrations

What each product connects to. Counts come from the vendor's own integration directory where one exists.

In common (1)
  • Google Workspace

RingCentral

Leader
10 total - 9 not shared
  • Salesforce
  • HubSpot
  • Zendesk
  • Microsoft Teams
  • Bullhorn
  • Netsuite
  • ServiceNow
  • Sugar CRM
  • Dynamics
Independently observed

Rocket.Chat

8 total - 7 not shared
  • Bitbucket Cloud
  • GitHub
  • Google Drive
  • Google Calendar
  • Trello
  • Loom
  • WhatsApp
Independently observed

Comparison generated from independently-sourced facts. Every value links to its source and retrieval date. See the method.