Comparison

Pipedrive vs Zoho CRM

On the evidence we track, Pipedrive leads this comparison with a composite score of 83/100. Scores are only directly comparable because these tools share a category; the full breakdown and every source is below.

Machine formatsJSONMarkdownGraphQLor send Accept: application/json
Pipedrive83
Zoho CRM70
Score
Vioscale score
Pipedrive83 / 100medium · 71%
Zoho CRM70 / 100medium · 72%
Pricing
Free tier
Pipedrive
Zoho CRM
Model
Pipedrivecommercial
Zoho CRMfreemium
Price level
Pipedrivelow
Zoho CRMlow
Transparent
Pipedrive
Zoho CRM
Integrations
Count
Pipedrive500
Zoho CRM7
Security
Disclosure policy
Pipedrive
Zoho CRM
Gdpr
Pipedrive
Zoho CRM
Hipaa
Pipedrive
Zoho CRM
Iso27001
Pipedrive
Zoho CRM
Soc2
Pipedrive
Zoho CRM
Reliability
Sla pct
Pipedrive99.9
Zoho CRM
Status page
Pipedrive
Zoho CRM
Release
Cadence days
Pipedrive30
Zoho CRM45
Content
Faq
Pipedrive8 items
Zoho CRM8 items

Capabilities

Feature-by-feature on the axes that matter for crm software. “-” means undocumented, not absent.

Core
Contact & account management
Pipedrive
Zoho CRM
Deal / pipeline management
Pipedrive
Zoho CRM
Lead scoring
Pipedrive
Zoho CRM-
Communication
Email sync & tracking
Pipedrive
Zoho CRM-
Automation
Marketing automation
Pipedrive
Zoho CRM-
Workflow automation
Pipedrive
Zoho CRM
Insight
Reporting & dashboards
Pipedrive
Zoho CRM
Sales forecasting
Pipedrive
Zoho CRM-
Access
Native mobile app
Pipedrive
Zoho CRM
Extensibility
Public API
Pipedrive
Zoho CRM
Custom fields & objects
Pipedrive
Zoho CRM

What each one is

The product in its own terms, so the numbers below have context.

Pipedrive

Leader

A cloud-based sales management platform that helps teams organize leads, manage pipelines, and automate workflows. It includes email sync, reporting, AI-powered recommendations, and integrations with 500+ business applications.

Independently observed

Zoho CRM

A cloud-based sales and customer management platform that combines artificial intelligence with workflow automation and an intuitive user interface to help businesses streamline sales processes, team collaboration, and customer engagement.

Independently observed

Pricing

List pricing as published by each vendor, with the date we read it. Always verify at the source before you buy.

Pipedrive

Leader
from £14/moSubscription14-day trial

From £14/seat/month, billed monthly or annually (save 42% with annual). 14-day free trial, no credit card required.

  • Lite£14/seat/month or £168/seat/year
    • View and manage leads, deals, contacts, calendar events
    • Lead, calendar and pipeline management
    • AI-powered report generation
    • Real-time sales feed with task tracking
    • 500+ integrations including Zapier, Zoom, Lemlist
  • Growth£39/seat/month or £468/seat/year
    • Lite plan features
    • Full email sync with Gmail, Outlook tracking
    • Bulk email sending with open and click tracking
    • Workflow automations and email sequences
    • Subscription billing and revenue forecasting
    • +1 more
  • Premium£59/seat/month or £708/seat/year (Most Popular)
    • Growth plan features
    • LeadBooster for lead generation and routing
    • Custom lead scoring models and company data enrichment
    • AI-powered email tools with team inboxes
    • Contracts and e-signature support
    • +2 more
  • Ultimate£79/seat/month or £948/seat/year
    • Premium plan features
    • Account security with suspicious activity alerts
    • Password requirements and IP/time-based access restrictions
    • Phone and email data enrichment for outreach
    • Sandbox testing environment
    • +2 more
as of verify ↗

Zoho CRM

freemiumFree tier

Flexible pricing with free tier available; specific plan details not publicly listed

as of verify ↗

Platform & deployment

Where each product runs and how it can be hosted. A dash means undocumented, not unsupported.

Platforms
Web
Pipedrive
Zoho CRM
iOS
Pipedrive
Zoho CRM
Android
Pipedrive
Zoho CRM
Deployment
Cloud / SaaS
Pipedrive
Zoho CRM

Integrations

What each product connects to. Counts come from the vendor's own integration directory where one exists.

Pipedrive

Leader
19 total
  • Zapier
  • WhatsApp Business
  • Surfe
  • JustCall
  • Microsoft Teams
  • Google Meet
  • Gmail
  • Outlook
  • Zoom
  • Lemlist
  • PandaDoc
  • QuickBooks
  • sevdesk
  • Lexware
  • Asana
  • SMS API
  • SallyAI
  • LinkedIn
  • CloudTalk
Independently observed

Zoho CRM

7 total
  • Zoho Creator
  • Zoho Books
  • Zoho Catalyst
  • Zoho Cliq
  • Zoho RPA
  • Google APIs
  • YouTube APIs
Independently observed

Comparison generated from independently-sourced facts. Every value links to its source and retrieval date. See the method.