Comparison

Nutshell vs Zoho CRM

No clear leader: Nutshell (69.7) and Zoho CRM (65.4) are within the 5-point margin; treat as a tie. The attribute-by-attribute breakdown below, with a source and date on every value, is the honest way to compare them.

Machine formatsMarkdownJSONGraphQLMarkdown is open. JSON and GraphQL need a free key.
Nutshell70
Zoho CRM65
Score
vioscaleAI score
Nutshell70 / 100medium · 72%
Zoho CRM65 / 100medium · 72%
Pricing
Free tier
Nutshell✓
Zoho CRM✓
Model
Nutshellfreemium
Zoho CRMfreemium
Price level
Nutshelllow
Zoho CRMlow
Transparent
Nutshell✓
Zoho CRM✗
Integrations
Count
Nutshell4
Zoho CRM1,000
Security
Disclosure policy
Nutshell–
Zoho CRM✓
Gdpr
Nutshell✓
Zoho CRM✓
Hipaa
Nutshell–
Zoho CRM✓
Iso27001
Nutshell–
Zoho CRM✓
Pci
Nutshell✓
Zoho CRM–
Soc2
Nutshell✓
Zoho CRM✓
Reliability
Status page
Nutshell✓
Zoho CRM✓
Release
Cadence days
Nutshell–
Zoho CRM45
Market
Availability
Content
Faq
Nutshell8 items
Zoho CRM8 items

Capabilities

Feature-by-feature on the axes that matter for crm software. “-” means undocumented, not absent.

Core
Contact & account management
Nutshell✓
Zoho CRM✓
Deal / pipeline management
Nutshell✓
Zoho CRM✓
Lead scoring
Nutshell-
Zoho CRM-
Communication
Email sync & tracking
Nutshell✓
Zoho CRM✓
Automation
Marketing automation
Nutshell✓
Zoho CRM-
Workflow automation
Nutshell✓
Zoho CRM✓
Insight
Reporting & dashboards
Nutshell✓
Zoho CRM✓
Sales forecasting
Nutshell-
Zoho CRM✓
Access
Native mobile app
Nutshell-
Zoho CRM✓
Extensibility
Public API
Nutshell✓
Zoho CRM✓
Custom fields & objects
Nutshell✓
Zoho CRM✓

What each one is

The product in its own terms, so the numbers below have context.

Nutshell

A customer relationship management system that streamlines sales processes, marketing efforts, and customer interactions for business teams. Includes lead management, pipeline automation, and integration with external tools.

Independently observed

Zoho CRM

A cloud-based platform for managing sales pipelines, customer relationships, and team collaboration. It automates sales workflows, provides forecasting and reporting capabilities, and enables teams to coordinate across distributed work environments.

Independently observed

Pricing

List pricing as published by each vendor, with the date we read it. Always verify at the source before you buy.

Nutshell

from $13/moSubscriptionFree tier14-day trial

From $13/user/month with 14-day free trial, no seat minimums or maximums

  • Starter$13/user/month (save $6/month with annual billing)
  • Pro$25/user/month (save $7/month with annual billing)
  • Business$42/user/month (save $7/month with annual billing)
  • Ultimate$59/user/month (save $8/month with annual billing) — Best value
  • Enterprise$79/user/month (save $10/month with annual billing)
as of verify ↗

Zoho CRM

Free tier

Free tier for up to 3 users; paid plans available (contact sales).

as of verify ↗

Platform & deployment

Where each product runs and how it can be hosted. A dash means undocumented, not unsupported.

Platforms
Web
Nutshell✓
Zoho CRM✓
Deployment
Cloud / SaaS
Nutshell✓
Zoho CRM✓
On-premise
Nutshell✗
Zoho CRM✓

Integrations

What each product connects to. Counts come from the vendor's own integration directory where one exists.

In common (1)
  • Facebook

Nutshell

8 total - 7 not shared
  • Zapier
  • Gmail
  • Outlook
  • Google Contacts
  • WhatsApp Business
  • ProspectorIQ
  • Calendly
Independently observed

Zoho CRM

20 total - 19 not shared
  • Zoho Creator
  • Zoho Books
  • Zoho Catalyst
  • Zoho Cliq
  • Zoho RPA
  • Google APIs
  • YouTube APIs
  • Zoho Mail
  • Zoho Projects
  • Zoho People
  • Zoho Invoice
  • Zoho Analytics
  • Zoho Desk
  • Zoho WorkDrive
  • Zoho Meeting
  • Google
  • Instagram
  • Microsoft
  • Amazon
Independently observed
Still deciding?

Nutshell or Zoho CRM: which one depends on you

A composite score cannot know your constraints. Describe them and both get re-weighted against what you actually need, with the evidence behind every position.

Free to run, no account needed to start. How the evaluation works

Comparison generated from independently-sourced facts. Every value links to its source and retrieval date. See the method.