vioscale
Comparison

Microsoft Teams vs RingCentral

On the evidence we track, RingCentral leads this comparison with a composite score of 67/100. Scores are only directly comparable because these tools share a category; the full breakdown and every source is below.

Microsoft Teams full profile →RingCentral full profile →
Machine formatsJSONMarkdownGraphQLor send Accept: application/json
Microsoft Teams45
★RingCentral67
Score
Vioscale score
Microsoft Teams45 / 100low · 16%
RingCentral67 / 100medium · 57%
Pricing
Free tier
Microsoft Teams✓
RingCentral✗
Model
Microsoft Teamscommercial
RingCentralcommercial
Price level
Microsoft Teamsunknown
RingCentralunknown
Transparent
Microsoft Teams✗
RingCentral✗
Integrations
Count
Microsoft Teams–
RingCentral500
Security
Disclosure policy
Microsoft Teams✓
RingCentral✓
Gdpr
Microsoft Teams✓
RingCentral✓
Iso27001
Microsoft Teams–
RingCentral✓
Soc2
Microsoft Teams–
RingCentral✓
Reliability
Sla pct
Microsoft Teams–
RingCentral99.999
Status page
Microsoft Teams–
RingCentral✓
Market
Availability

Capabilities

Feature-by-feature on the axes that matter for collaboration software. “-” means undocumented, not absent.

Modality
Messaging
Microsoft Teams✓
RingCentral✓
Video meetings
Microsoft Teams✓
RingCentral✓
Whiteboard
Microsoft Teams✓
RingCentral-
Meetings
Screen sharing
Microsoft Teams✓
RingCentral✓
Recording / transcription
Microsoft TeamsRecording + AI notes
RingCentralRecording + AI notes
Security
End-to-end encryption
Microsoft Teams-
RingCentral-
SSO / SCIM
Microsoft Teams-
RingCentral✓
Access
Guest / external access
Microsoft Teams-
RingCentral-
Compliance
Compliance controls
Microsoft Teams✓
RingCentral✓
Deployment
Hosting
Microsoft TeamsCloud only
RingCentralCloud only
Scale
Max participants
Microsoft Teams-
RingCentral-
Ecosystem
App marketplace
Microsoft Teams✓
RingCentral✓
Public API / bot framework
Microsoft Teams✓
RingCentral✓
Commercial
Free tier
Microsoft Teams-
RingCentral✗

What each one is

The product in its own terms, so the numbers below have context.

Microsoft Teams

Microsoft Teams is a video conferencing, meetings, and calling platform that enables communication, collaboration, and engagement at work. It offers instant messaging, file sharing, online meetings, webinars, and integrated workflows.

Independently observed

RingCentral

Leader

A cloud-based solution combining phone, messaging, video meetings, and intelligent contact center tools to automate and manage customer interactions and internal team communications.

Independently observed

Pricing

List pricing as published by each vendor, with the date we read it. Always verify at the source before you buy.

Microsoft Teams

Subscription
  • Teams-
  • Teams Premium-
  • Teams Phone-
as of verify ↗

RingCentral

Leader
from $20/moSubscription

From $20/user/month (billed annually). Free trial available.

  • Core$20/user/month (billed annually)
    • Unlimited domestic calling
    • On-demand call recording
    • 100 toll-free minutes
    • 25 SMS per user per month
    • HD meetings (200 participants)
    • +4 more
  • Advanced$25/user/month (billed annually)
    • Everything in Core
    • CRM integrations
    • Connect multiple sites
    • Core reporting and insights
    • 1000 toll-free minutes
    • +6 more
  • Ultra$35/user/month (billed annually)
    • Everything in Advanced
    • 10000 toll-free minutes
    • 200 SMS per user per month
    • RingCentral Webinar
    • Historical and real-time insights
    • +3 more
  • Customer Engagement BundleContact sales
    • Everything in Ultra
    • Business SMS Booster
    • Call Queues Booster
as of verify ↗

Platform & deployment

Where each product runs and how it can be hosted. A dash means undocumented, not unsupported.

Platforms
Web
Microsoft Teams✓
RingCentral✓
iOS
Microsoft Teams✓
RingCentral✓
Android
Microsoft Teams✓
RingCentral✓
macOS
Microsoft Teams✓
RingCentral✗
Windows
Microsoft Teams✓
RingCentral✗
Deployment
Cloud / SaaS
Microsoft Teams✓
RingCentral✓

Integrations

What each product connects to. Counts come from the vendor's own integration directory where one exists.

Microsoft Teams

Not documented yet.

RingCentral

Leader
10 total
  • Salesforce
  • HubSpot
  • Zendesk
  • Microsoft Teams
  • Google Workspace
  • Bullhorn
  • Netsuite
  • ServiceNow
  • Sugar CRM
  • Dynamics
Independently observed

Comparison generated from independently-sourced facts. Every value links to its source and retrieval date. See the method.