Comparison

Microsoft Dynamics 365 Sales vs Pipedrive

On the evidence we track, Pipedrive leads this comparison with a composite score of 83/100. Scores are only directly comparable because these tools share a category; the full breakdown and every source is below.

Machine formatsJSONMarkdownGraphQLor send Accept: application/json
Microsoft Dynamics 365 Sales41
Pipedrive83
Score
Vioscale score
Microsoft Dynamics 365 Sales41 / 100low · 9%
Pipedrive83 / 100medium · 71%
Pricing
Free tier
Microsoft Dynamics 365 Sales
Pipedrive
Model
Microsoft Dynamics 365 Salescommercial
Pipedrivecommercial
Price level
Microsoft Dynamics 365 Sales
Pipedrivelow
Transparent
Microsoft Dynamics 365 Sales
Pipedrive
Integrations
Count
Microsoft Dynamics 365 Sales1
Pipedrive500
Security
Disclosure policy
Microsoft Dynamics 365 Sales
Pipedrive
Gdpr
Microsoft Dynamics 365 Sales
Pipedrive
Iso27001
Microsoft Dynamics 365 Sales
Pipedrive
Soc2
Microsoft Dynamics 365 Sales
Pipedrive
Reliability
Sla pct
Microsoft Dynamics 365 Sales
Pipedrive99.9
Status page
Microsoft Dynamics 365 Sales
Pipedrive
Release
Cadence days
Microsoft Dynamics 365 Sales
Pipedrive30
Market
Availability
Content
Faq
Microsoft Dynamics 365 Sales7 items
Pipedrive8 items

Capabilities

Feature-by-feature on the axes that matter for crm software. “-” means undocumented, not absent.

Core
Contact & account management
Microsoft Dynamics 365 Sales
Pipedrive
Deal / pipeline management
Microsoft Dynamics 365 Sales
Pipedrive
Lead scoring
Microsoft Dynamics 365 Sales-
Pipedrive
Communication
Email sync & tracking
Microsoft Dynamics 365 Sales-
Pipedrive
Automation
Marketing automation
Microsoft Dynamics 365 Sales-
Pipedrive
Workflow automation
Microsoft Dynamics 365 Sales
Pipedrive
Insight
Reporting & dashboards
Microsoft Dynamics 365 Sales
Pipedrive
Sales forecasting
Microsoft Dynamics 365 Sales-
Pipedrive
Access
Native mobile app
Microsoft Dynamics 365 Sales-
Pipedrive
Extensibility
Public API
Microsoft Dynamics 365 Sales-
Pipedrive
Custom fields & objects
Microsoft Dynamics 365 Sales-
Pipedrive

What each one is

The product in its own terms, so the numbers below have context.

Microsoft Dynamics 365 Sales

A cloud-based CRM solution equipped with AI-driven automation capabilities designed to help sales teams manage customer relationships, streamline sales processes, and improve business outcomes.

Independently observed

Pipedrive

Leader

A cloud-based sales management platform that helps teams organize leads, manage pipelines, and automate workflows. It includes email sync, reporting, AI-powered recommendations, and integrations with 500+ business applications.

Independently observed

Pricing

List pricing as published by each vendor, with the date we read it. Always verify at the source before you buy.

Microsoft Dynamics 365 Sales

Pricing not documented yet.

Pipedrive

Leader
from £14/moSubscription14-day trial

From £14/seat/month, billed monthly or annually (save 42% with annual). 14-day free trial, no credit card required.

  • Lite£14/seat/month or £168/seat/year
    • View and manage leads, deals, contacts, calendar events
    • Lead, calendar and pipeline management
    • AI-powered report generation
    • Real-time sales feed with task tracking
    • 500+ integrations including Zapier, Zoom, Lemlist
  • Growth£39/seat/month or £468/seat/year
    • Lite plan features
    • Full email sync with Gmail, Outlook tracking
    • Bulk email sending with open and click tracking
    • Workflow automations and email sequences
    • Subscription billing and revenue forecasting
    • +1 more
  • Premium£59/seat/month or £708/seat/year (Most Popular)
    • Growth plan features
    • LeadBooster for lead generation and routing
    • Custom lead scoring models and company data enrichment
    • AI-powered email tools with team inboxes
    • Contracts and e-signature support
    • +2 more
  • Ultimate£79/seat/month or £948/seat/year
    • Premium plan features
    • Account security with suspicious activity alerts
    • Password requirements and IP/time-based access restrictions
    • Phone and email data enrichment for outreach
    • Sandbox testing environment
    • +2 more
as of verify ↗

Platform & deployment

Where each product runs and how it can be hosted. A dash means undocumented, not unsupported.

Platforms
Web
Microsoft Dynamics 365 Sales
Pipedrive
iOS
Microsoft Dynamics 365 Sales
Pipedrive
Android
Microsoft Dynamics 365 Sales
Pipedrive
Deployment
Cloud / SaaS
Microsoft Dynamics 365 Sales
Pipedrive

Integrations

What each product connects to. Counts come from the vendor's own integration directory where one exists.

Microsoft Dynamics 365 Sales

1 total
  • Power Platform
Independently observed

Pipedrive

Leader
19 total
  • Zapier
  • WhatsApp Business
  • Surfe
  • JustCall
  • Microsoft Teams
  • Google Meet
  • Gmail
  • Outlook
  • Zoom
  • Lemlist
  • PandaDoc
  • QuickBooks
  • sevdesk
  • Lexware
  • Asana
  • SMS API
  • SallyAI
  • LinkedIn
  • CloudTalk
Independently observed

Comparison generated from independently-sourced facts. Every value links to its source and retrieval date. See the method.

Microsoft Dynamics 365 Sales vs Pipedrive: an evidence-based comparison · Vioscale