Comparison

Microsoft Dynamics 365 Sales vs Pipedrive

On the evidence we track, Pipedrive leads this comparison with a composite score of 68/100. Scores are only directly comparable because these tools share a category; the full breakdown and every source is below.

Machine formatsMarkdownJSONGraphQLMarkdown is open. JSON and GraphQL need a free key.
Microsoft Dynamics 365 Sales48
★Pipedrive68
Score
vioscaleAI score
Microsoft Dynamics 365 Sales48 / 100low · 8%
Pipedrive68 / 100medium · 57%
Pricing
Free tier
Microsoft Dynamics 365 Sales–
Pipedrive✓
Model
Microsoft Dynamics 365 Salescommercial
Pipedrivecommercial
Price level
Microsoft Dynamics 365 Sales–
Pipedriveunknown
Starting price
Microsoft Dynamics 365 Sales–
Pipedrive£14
Transparent
Microsoft Dynamics 365 Sales–
Pipedrive✗
Integrations
Count
Microsoft Dynamics 365 Sales1
Pipedrive16
Security
Disclosure policy
Microsoft Dynamics 365 Sales✓
Pipedrive✓
Gdpr
Microsoft Dynamics 365 Sales✓
Pipedrive✓
Iso27001
Microsoft Dynamics 365 Sales–
Pipedrive✓
Soc2
Microsoft Dynamics 365 Sales–
Pipedrive✓
Trust center
Microsoft Dynamics 365 Saleshttps://www.microsoft.com/en-us/security
Pipedrive–
Reliability
Sla pct
Microsoft Dynamics 365 Sales–
Pipedrive99.9
Status page
Microsoft Dynamics 365 Sales–
Pipedrive✓
Release
Cadence days
Microsoft Dynamics 365 Sales–
Pipedrive30
Market
Availability
Microsoft Dynamics 365 SalesAvailable worldwide
Content
Faq
Microsoft Dynamics 365 Sales7 items
Pipedrive8 items

Capabilities

Feature-by-feature on the axes that matter for crm software. “-” means undocumented, not absent.

Core
Contact & account management
Microsoft Dynamics 365 Sales✓
Pipedrive✓
Deal / pipeline management
Microsoft Dynamics 365 Sales✓
Pipedrive✓
Lead scoring
Microsoft Dynamics 365 Sales-
Pipedrive✓
Communication
Email sync & tracking
Microsoft Dynamics 365 Sales-
Pipedrive✓
Automation
Marketing automation
Microsoft Dynamics 365 Sales-
Pipedrive✓
Workflow automation
Microsoft Dynamics 365 Sales✓
Pipedrive✓
Insight
Reporting & dashboards
Microsoft Dynamics 365 Sales✓
Pipedrive✓
Sales forecasting
Microsoft Dynamics 365 Sales-
Pipedrive✓
Access
Native mobile app
Microsoft Dynamics 365 Sales-
Pipedrive✓
Extensibility
Public API
Microsoft Dynamics 365 Sales-
Pipedrive✓
Custom fields & objects
Microsoft Dynamics 365 Sales-
Pipedrive✓

What each one is

The product in its own terms, so the numbers below have context.

Microsoft Dynamics 365 Sales

A cloud-based customer relationship management solution that helps sales organizations manage deals, automate workflows, and close business faster with AI-driven capabilities.

Independently observed

Pipedrive

Leader

A sales CRM that enables teams to track sales pipelines, qualify leads, manage deals, and automate sales workflows to boost sales efficiency and revenue

Independently observed

Pricing

List pricing as published by each vendor, with the date we read it. Always verify at the source before you buy.

Microsoft Dynamics 365 Sales

Pricing not documented yet.

Pipedrive

Leader
from £14/seat/moSubscriptionFree tier14-day trial

From £14/user/mo. Free 14-day trial.

  • Starter£14/user/mo
    • Lead, calendar and pipeline management
    • Real-time sales feed
    • 500+ integrations
  • Lite£39/user/mo
    • Full email sync with tracking
    • Automations and nurturing sequences
    • Subscriptions and forecast reports
    • Meeting scheduler and contacts timeline
  • Growth£59/user/mo
    • Lead generation and routing
    • Custom scoring and company data enrichment
    • AI-powered multi-email tools
    • E-signatures for quotes and proposals
  • Premium£79/user/mo
    • Account security rules and alerts
    • Phone and email data enrichment
    • Sandbox testing account
    • Extended phone support
as of verify ↗

Platform & deployment

Where each product runs and how it can be hosted. A dash means undocumented, not unsupported.

Platforms
Web
Microsoft Dynamics 365 Sales✓
Pipedrive✓
iOS
Microsoft Dynamics 365 Sales✗
Pipedrive✓
Android
Microsoft Dynamics 365 Sales✗
Pipedrive✓
Deployment
Cloud / SaaS
Microsoft Dynamics 365 Sales✓
Pipedrive✓
On-premise
Microsoft Dynamics 365 Sales✓
Pipedrive✗
Hybrid
Microsoft Dynamics 365 Sales✓
Pipedrive✗

Integrations

What each product connects to. Counts come from the vendor's own integration directory where one exists.

Microsoft Dynamics 365 Sales

1 total
  • Power Platform
Independently observed

Pipedrive

Leader
28 total
  • Zapier
  • WhatsApp Business
  • Surfe
  • JustCall
  • Microsoft Teams
  • Google Meet
  • Gmail
  • Outlook
  • Zoom
  • Lemlist
  • PandaDoc
  • QuickBooks
  • sevdesk
  • Lexware
  • Asana
  • SMS API
  • SallyAI
  • LinkedIn
  • CloudTalk
  • Xero
  • Trello
  • Facebook
  • SMS API INTEGRATOR
  • Apollo.io
  • +4 more
Independently observed
Still deciding?

Microsoft Dynamics 365 Sales or Pipedrive: which one depends on you

A composite score cannot know your constraints. Describe them and both get re-weighted against what you actually need, with the evidence behind every position.

Free to run, no account needed to start. How the evaluation works

Comparison generated from independently-sourced facts. Every value links to its source and retrieval date. See the method.