vioscaleAI
Comparison

Lumigo vs New Relic

On the evidence we track, Lumigo leads this comparison with a composite score of 55/100. Scores are only directly comparable because these tools share a category; the full breakdown and every source is below.

Lumigo full profile →New Relic full profile →
Machine formatsMarkdownJSONGraphQLMarkdown is open. JSON and GraphQL need a free key.
★Lumigo55
New Relic46
Score
vioscaleAI score
Lumigo55 / 100medium · 73%
New Relic46 / 100medium · 67%
Pricing
Free tier
Lumigo✓
New Relic✓
Model
Lumigofree
New Relicfreemium
Price level
Lumigofree
New Reliclow
Transparent
Lumigo✗
New Relic✓
Integrations
Count
Lumigo8
New Relic4
Security
Disclosure policy
Lumigo–
New Relic✓
Fedramp
Lumigo–
New Relic✓
Gdpr
Lumigo✓
New Relic–
Hipaa
Lumigo✓
New Relic✓
Soc2
Lumigo✓
New Relic–
Trust center
Reliability
Status page
Lumigo✓
New Relic✓
Market
Availability
Content
Faq
Lumigo6 items
New Relic7 items

Capabilities

Feature-by-feature on the axes that matter for apm tools. “-” means undocumented, not absent.

Instrumentation
Auto-instrumentation
Lumigo✓
New Relic-
Distributed tracing
Lumigo✓
New Relic-
Insight
Service map
Lumigo✓
New Relic-
Code / continuous profiling
Lumigo-
New Relic-
Database monitoring
Lumigo-
New Relic✓
Error analytics
Lumigo✓
New Relic-
Real-user monitoring
Lumigo-
New Relic-
SLO / error-budget tracking
Lumigo-
New Relic-
Intelligence
Anomaly / root-cause AI
Lumigo✓
New Relic-
Standards
OpenTelemetry support
LumigoOTel-native
New Relic-
Core
Language agents
LumigoPython, Node.js, Java, Go
New RelicNode.js, Ruby, Go, iOS
Deployment
Hosting
LumigoCloud + self-hosted
New Relic-

What each one is

The product in its own terms, so the numbers below have context.

Lumigo

Leader

Lumigo provides observability for cloud-native and serverless applications. It offers distributed tracing, automated error detection, real-time monitoring, and microservices insights to help developers quickly identify and resolve performance and reliability issues.

Independently observed

New Relic

End-to-end application performance monitoring and full-stack observability platform with automatic instrumentation, distributed tracing, and intelligent recommendations.

Independently observed

Pricing

List pricing as published by each vendor, with the date we read it. Always verify at the source before you buy.

Lumigo

Leader
from $119/moSubscriptionFree tier14-day trial

From $99/mo (annual). Free tier with 150k traces/mo. 14-day free trial.

  • BasicFree
    • 150k Traces/mo
    • 14 Day Trace Retention
    • 5GB/mo Logs
    • 3 Days Log Retention
    • 5GB/mo Metrics
    • +3 more
  • Standard$99/mo annual, $119/mo monthly
    • 1M Traces/mo
    • 14 Day Trace Retention
    • 40GB/mo Logs
    • 7 Days Log Retention
    • 40GB/mo Metrics
    • +4 more
  • Plus$299/mo annual, $359/mo monthly
    • 5M Traces/mo
    • 14 Day Trace Retention
    • 100GB/mo Logs
    • 30 Days Log Retention
    • 100GB/mo Metrics
    • +4 more
  • CustomContact sales
    • Custom Traces
    • Custom Trace Retention
    • Custom Log Volume
    • Custom Log Retention
    • Custom Metrics
    • +9 more
as of verify ↗

New Relic

from $0.40/moUsage-basedFree tier

From free tier with 100 GB/month. Metered data at $0.40/GB ingest. Core users $49/month, full platform users $349-$418.80/month.

  • FreeFree
    • Access to 50+ capabilities
    • Automatic logs obfuscation
    • No credit card required
  • Standard$10 first full platform user, $99 per additional (max 5), $49/core user, $0.40/GB data beyond 100 GB
    • Ticketed support
    • 2 business days support response SLA
    • SAML single sign-on
    • Unlimited basic users
  • Pro$349/user/year or $418.80/user/month, $49/core user, $0.40/GB data
    • Unlimited full platform users
    • 2-hour critical initial support response SLA
    • Data Plus eligibility
    • Extended data retention
    • Advanced admin capabilities
  • EnterpriseContact sales
    • Everything in Pro
    • FedRAMP Moderate and HIPAA eligibility
    • Priority ticket routing
    • 1-hour critical initial support response SLA
    • 24/7 dedicated support
    • +1 more
as of verify ↗

Platform & deployment

Where each product runs and how it can be hosted. A dash means undocumented, not unsupported.

Platforms
Web
Lumigo✓
New Relic✓
iOS
Lumigo✗
New Relic✓
CLI
Lumigo✗
New Relic✓
Deployment
Cloud / SaaS
Lumigo✓
New Relic✓
Self-hosted
Lumigo✗
New Relic✓

Integrations

What each product connects to. Counts come from the vendor's own integration directory where one exists.

In common (1)
  • Kubernetes

Lumigo

Leader
11 total - 10 not shared
  • AWS
  • OpenTelemetry
  • Serverless Framework
  • CircleCI
  • Slack
  • PagerDuty
  • AWS Lambda
  • Amazon ECS
  • AWS CDK
  • AWS CloudWatch
Independently observed

New Relic

4 total - 3 not shared
  • AWS ECS
  • Microsoft Azure
  • Docker
Independently observed
Still deciding?

Lumigo or New Relic: which one depends on you

A composite score cannot know your constraints. Describe them and both get re-weighted against what you actually need, with the evidence behind every position.

Free to run, no account needed to start. How the evaluation works

Comparison generated from independently-sourced facts. Every value links to its source and retrieval date. See the method.