Comparison

Lumigo vs New Relic

On the evidence we track, Lumigo leads this comparison with a composite score of 53/100. Scores are only directly comparable because these tools share a category; the full breakdown and every source is below.

Lumigo full profile →New Relic full profile →

Machine formatsJSON Markdown GraphQLor send Accept: application/json

★Lumigo53

New Relic48

Attribute comparison across 2 tools
Attribute	LumigoLeader	New Relic
Vioscale score	53 / 100medium · 73%	48 / 100medium · 61%
Pricing
Free tierpricing.free_tier	✓	✓
Modelpricing.model	freemium	freemium
Price levelpricing.price_level	low	low
Transparentpricing.transparent	✗	✓
Integrations
Countintegrations.count	5	4
Security
Disclosure policysecurity.disclosure_policy	-	✓
Fedrampsecurity.fedramp	-	✓
Gdprsecurity.gdpr	✓	-
Hipaasecurity.hipaa	✓	✓
Soc2security.soc2	✓	-
Reliability
Status pagereliability.status_page	✓	✓
Market
Availabilitymarket.availability	-	Available worldwide · HQ US

Score

Vioscale score

Lumigo53 / 100medium · 73%

New Relic48 / 100medium · 61%

Pricing

Free tier

Lumigo✓

New Relic✓

Model

Lumigofreemium

New Relicfreemium

Price level

Lumigolow

New Reliclow

Transparent

Lumigo✗

New Relic✓

Integrations

Count

Lumigo5

New Relic4

Security

Disclosure policy

Lumigo–

New Relic✓

Fedramp

Lumigo–

New Relic✓

Gdpr

Lumigo✓

New Relic–

Hipaa

Lumigo✓

New Relic✓

Soc2

Lumigo✓

New Relic–

Reliability

Status page

Lumigo✓

New Relic✓

Market

Availability

Lumigo–

New RelicAvailable worldwide · HQ US

Capabilities

Feature-by-feature on the axes that matter for apm tools. “-” means undocumented, not absent.

Capability comparison for APM Tools
Capability	Lumigo	New Relic
Instrumentation
Auto-instrumentation	✓	-
Distributed tracing	✓	-
Insight
Service map	✓	-
Code / continuous profiling	-	-
Database monitoring	-	-
Error analytics	✓	-
Real-user monitoring	-	-
SLO / error-budget tracking	-	-
Intelligence
Anomaly / root-cause AI	✓	-
Standards
OpenTelemetry support	OTel-native	-
Core
Language agents	-	Node.js, Ruby, Go, iOS
Deployment
Hosting	Cloud + self-hosted	-

Instrumentation

Auto-instrumentation

Lumigo✓

New Relic-

Distributed tracing

Lumigo✓

New Relic-

Insight

Service map

Lumigo✓

New Relic-

Code / continuous profiling

Lumigo-

New Relic-

Database monitoring

Lumigo-

New Relic-

Error analytics

Lumigo✓

New Relic-

Real-user monitoring

Lumigo-

New Relic-

SLO / error-budget tracking

Lumigo-

New Relic-

Intelligence

Anomaly / root-cause AI

Lumigo✓

New Relic-

Standards

OpenTelemetry support

LumigoOTel-native

New Relic-

Core

Language agents

Lumigo-

New RelicNode.js, Ruby, Go, iOS

Deployment

Hosting

LumigoCloud + self-hosted

New Relic-

What each one is

The product in its own terms, so the numbers below have context.

Lumigo

Leader

Lumigo is an AI-powered observability platform providing root cause analysis, distributed tracing, and log management for microservice environments across AWS, Kubernetes, and OpenTelemetry.

Independently observed

New Relic

End-to-end application performance monitoring and full-stack observability platform with automatic instrumentation, distributed tracing, and intelligent recommendations.

Independently observed

Pricing

List pricing as published by each vendor, with the date we read it. Always verify at the source before you buy.

Lumigo

Leader

from $119/moSubscriptionFree tier14-day trial

From $99/mo (annual). Free tier with 150k traces/mo. 14-day free trial.

BasicFree
- 150k Traces/mo
- 14 Day Trace Retention
- 5GB/mo Logs
- 3 Days Log Retention
- 5GB/mo Metrics
- +3 more
Standard$99/mo annual, $119/mo monthly
- 1M Traces/mo
- 14 Day Trace Retention
- 40GB/mo Logs
- 7 Days Log Retention
- 40GB/mo Metrics
- +4 more
Plus$299/mo annual, $359/mo monthly
- 5M Traces/mo
- 14 Day Trace Retention
- 100GB/mo Logs
- 30 Days Log Retention
- 100GB/mo Metrics
- +4 more
CustomContact sales
- Custom Traces
- Custom Trace Retention
- Custom Log Volume
- Custom Log Retention
- Custom Metrics
- +9 more

as of 2026-08-03verify ↗

New Relic

from $0.40/moUsage-basedFree tier

From free tier with 100 GB/month. Metered data at $0.40/GB ingest. Core users $49/month, full platform users $349-$418.80/month.

FreeFree
- Access to 50+ capabilities
- Automatic logs obfuscation
- No credit card required
Standard$10 first full platform user, $99 per additional (max 5), $49/core user, $0.40/GB data beyond 100 GB
- Ticketed support
- 2 business days support response SLA
- SAML single sign-on
- Unlimited basic users
Pro$349/user/year or $418.80/user/month, $49/core user, $0.40/GB data
- Unlimited full platform users
- 2-hour critical initial support response SLA
- Data Plus eligibility
- Extended data retention
- Advanced admin capabilities
EnterpriseContact sales
- Everything in Pro
- FedRAMP Moderate and HIPAA eligibility
- Priority ticket routing
- 1-hour critical initial support response SLA
- 24/7 dedicated support
- +1 more

as of 2026-08-05verify ↗

Platform & deployment

Where each product runs and how it can be hosted. A dash means undocumented, not unsupported.

Platform and deployment support comparison
Supports	Lumigo	New Relic
WebPlatforms	✓	✓
iOSPlatforms	✗	✓
CLIPlatforms	✗	✓
Cloud / SaaSDeployment	✓	✓
Self-hostedDeployment	✓	✓

Platforms

Web

Lumigo✓

New Relic✓

iOS

Lumigo✗

New Relic✓

CLI

Lumigo✗

New Relic✓

Deployment

Cloud / SaaS

Lumigo✓

New Relic✓

Self-hosted

Lumigo✓

New Relic✓

Integrations

What each product connects to. Counts come from the vendor's own integration directory where one exists.

In common (1)

Kubernetes

Lumigo

Leader

5 total - 4 not shared

AWS
OpenTelemetry
Serverless Framework
CircleCI

Independently observed

New Relic

4 total - 3 not shared

AWS ECS
Microsoft Azure
Docker

Independently observed

Comparison generated from independently-sourced facts. Every value links to its source and retrieval date. See the method.