Comparison

Loom vs MURAL

On the evidence we track, Loom leads this comparison with a composite score of 79/100. Scores are only directly comparable because these tools share a category; the full breakdown and every source is below.

Machine formatsMarkdownJSONGraphQLMarkdown is open. JSON and GraphQL need a free key.
★Loom79
MURAL62
Score
vioscaleAI score
Loom79 / 100medium · 55%
MURAL62 / 100medium · 73%
Pricing
Free tier
Loom✓
MURAL✓
Model
Loomfree
Price level
Loomfree
MURALlow
Starting price
Loom$18
MURAL$9.99
Transparent
Loom✓
MURAL✗
Integrations
Count
Loom10
MURAL23
Security
Disclosure policy
Loom✓
MURAL✓
Gdpr
Loom✓
MURAL✓
Iso27001
Loom–
MURAL✓
Soc2
Loom–
MURAL✓
Reliability
Sla pct
Loom99.95
MURAL–
Status page
Loom✓
MURAL✓
Content
Faq

Capabilities

Feature-by-feature on the axes that matter for collaboration software. “-” means undocumented, not absent.

Modality
Messaging
Loom✓
MURAL✓
Video meetings
Loom-
MURAL-
Whiteboard
Loom-
MURAL✓
Meetings
Screen sharing
Loom✓
MURAL-
Recording / transcription
LoomRecording + AI notes
MURAL-
Security
End-to-end encryption
Loom-
MURAL-
SSO / SCIM
Loom✓
MURAL✓
Access
Guest / external access
Loom✓
MURAL✓
Compliance
Compliance controls
Loom✓
MURAL✓
Deployment
Hosting
LoomCloud only
MURALCloud only
Scale
Max participants
Loom-
MURAL-
Ecosystem
App marketplace
Loom-
MURAL-
Public API / bot framework
Loom✓
MURAL✓
Commercial
Free tier
Loom✓
MURAL✓

What each one is

The product in its own terms, so the numbers below have context.

Loom

Leader

A desktop application for recording screen videos with speaker notes and mouse click highlighting.

Independently observed

MURAL

A cloud-based platform for visual team collaboration using shared digital canvases with sticky notes, shapes, and frameworks. Teams work together in real time with AI assistance and expert-designed templates to facilitate workshops, align stakeholders, and move ideas from strategy through delivery.

Independently observed

Pricing

List pricing as published by each vendor, with the date we read it. Always verify at the source before you buy.

Loom

Leader
from $18/seat/moSubscriptionFree tier14-day trial

From $18/user/month. Free tier available. 14-day free trial for Business plan.

  • FreeFree
    • 25 videos per person
    • 5 minute screen recordings
    • Unlimited screenshots
    • Video quality up to 720p
    • Screen and camera recording
    • +5 more
  • Starter$18/user/month
    • Unlimited videos
    • Unlimited recording time
    • Upload and download videos
    • Transcriptions and closed captions
    • Custom recording dimensions
    • +8 more
  • Business$24/user/month with AI features
    • Unlimited videos
    • Unlimited recording time
    • Auto-video enhancement
    • Video-to-text automation
    • AI Workflows
    • +5 more
  • EnterpriseContact sales
    • Advanced security with SSO and SCIM
    • Salesforce integration (Beta)
    • 99.95% uptime SLA
    • EBA Compliance
    • Unlimited spaces with advanced admin controls
    • +6 more
as of verify ↗

MURAL

freemiumFree tier

Free tier available; paid plans from Team+ through Enterprise

  • FreeFree
  • Team+-
  • Business-
  • Enterprise-
as of verify ↗

Platform & deployment

Where each product runs and how it can be hosted. A dash means undocumented, not unsupported.

Platforms
Web
Loom✓
MURAL✓
iOS
Loom✓
MURAL✗
Android
Loom✓
MURAL✗
macOS
Loom✓
MURAL✗
Windows
Loom✓
MURAL✗
Deployment
Cloud / SaaS
Loom✓
MURAL✓

Integrations

What each product connects to. Counts come from the vendor's own integration directory where one exists.

In common (6)
  • Slack
  • Jira
  • GitHub
  • Notion
  • Salesforce
  • Google Workspace

Loom

Leader
16 total - 10 not shared
  • Jira Service Desk
  • Confluence
  • Gmail
  • Upwork
  • FigJam
  • Intercom
  • Zendesk
  • Dropbox
  • GitLab
  • WordPress
Independently observed

MURAL

33 total - 27 not shared
  • Microsoft Teams
  • Webex
  • Zoom
  • Jira Cloud
  • Adobe Creative Cloud
  • Butter
  • Asana
  • Microsoft Planner
  • Rally
  • Adobe Creative Cloud Library
  • Noun Project
  • GIPHY
  • Unsplash
  • LinkedIn
  • Azure DevOps
  • Figma
  • Linear
  • Microsoft Outlook
  • Splunk
  • Trello
  • Zapier
  • Google Docs
  • Google Sheets
  • Excel
  • +3 more
Independently observed
Still deciding?

Loom or MURAL: which one depends on you

A composite score cannot know your constraints. Describe them and both get re-weighted against what you actually need, with the evidence behind every position.

Free to run, no account needed to start. How the evaluation works

Comparison generated from independently-sourced facts. Every value links to its source and retrieval date. See the method.