Comparison

LiveKit vs Plivo

On the evidence we track, Plivo leads this comparison with a composite score of 79/100. Scores are only directly comparable because these tools share a category; the full breakdown and every source is below.

Machine formatsJSONMarkdownGraphQLor send Accept: application/json
LiveKit53
Plivo79
Score
Vioscale score
LiveKit53 / 100medium · 71%
Plivo79 / 100medium · 73%
Pricing
Free tier
LiveKit
Plivo
Model
LiveKitcommercial
Price level
LiveKitlow
Plivolow
Transparent
LiveKit
Plivo
Integrations
Count
LiveKit2
Plivo9
Security
Disclosure policy
LiveKit
Plivo
Gdpr
LiveKit
Plivo
Hipaa
LiveKit
Plivo
Soc2
LiveKit
Plivo
Reliability
Sla pct
LiveKit
Plivo99.99
Status page
LiveKit
Plivo

Capabilities

Feature-by-feature on the axes that matter for communication apis. “-” means undocumented, not absent.

Channels
SMS
LiveKit-
Plivo
Voice
LiveKit
Plivo
WhatsApp
LiveKit-
Plivo
RCS
LiveKit-
Plivo
Transactional email
LiveKit-
Plivo
Video / real-time
LiveKit
Plivo-
In-app chat
LiveKit-
Plivo
Verify / OTP / 2FA
LiveKit-
Plivo-
Messaging
Two-way messaging
LiveKit
Plivo
Reach
Geographic coverage
LiveKitGlobal
PlivoGlobal
Delivery
Email deliverability tools
LiveKit-
Plivo-
Commercial
Published per-unit pricing
LiveKit
Plivo

What each one is

The product in its own terms, so the numbers below have context.

LiveKit

LiveKit is a platform for developing conversational AI applications with voice and video capabilities. It provides global real-time infrastructure and integrations for telephony, enabling developers to deploy voice agents across web, mobile, and phone interfaces.

Independently observed

Plivo

Leader

A cloud telephony and contact center platform that enables businesses to deploy AI agents and handle customer interactions across voice calls, SMS, WhatsApp, email, and chat through programmable APIs and a unified agent interface.

Independently observed

Pricing

List pricing as published by each vendor, with the date we read it. Always verify at the source before you buy.

LiveKit

from $50/moHybridFree tier

Free tier (Build: $0/mo) or starting at $50/mo (Ship). Usage-based per-minute pricing for agent sessions, telephony, LLM, STT, and TTS.

  • BuildFree
    • Agent deployment
    • Agent observability
    • Inference credits
    • Global edge network
    • Telephony (1 free number)
    • +2 more
  • Ship$50/mo
    • Everything in Build
    • Team collaboration
    • Custom voices
    • Instant rollback to previous deployments
    • Email support
  • Scale$500/mo
    • Everything in Ship
    • Role-based access
    • Metrics export APIs
    • Region pinning
    • Security reports / HIPAA
    • +1 more
  • EnterpriseContact sales
    • Everything in Scale
    • Volume pricing including inference
    • Shared Slack channel
    • SSO Support
    • Support SLA
as of verify ↗

Plivo

Leader
from $0.00/moUsage-basedFree tier

Usage-based pricing from $0.0028/min for voice and $0.04/min for AI agents. Plivo CX at $228/year. Free tier includes $10 credits.

  • Voice APIFrom $0.0028/minute
    • Make and receive calls
    • Browser SDK support
    • SIP trunking
  • AI Agents$0.04/minute all-inclusive
    • Conversational voice agents
    • No-code agent builder
  • Plivo CX$228/year
    • Omnichannel analytics
    • Sentiment analysis
    • Unified agent desktop
    • AI-powered insights
as of verify ↗

Platform & deployment

Where each product runs and how it can be hosted. A dash means undocumented, not unsupported.

Platforms
Web
LiveKit
Plivo
iOS
LiveKit
Plivo
Android
LiveKit
Plivo
CLI
LiveKit
Plivo
Deployment
Cloud / SaaS
LiveKit
Plivo

Integrations

What each product connects to. Counts come from the vendor's own integration directory where one exists.

In common (1)
  • OpenAI

LiveKit

2 total - 1 not shared
  • SIP
Independently observed

Plivo

Leader
9 total - 8 not shared
  • LiveKit
  • Pipecat
  • Google Gemini
  • Deepgram
  • Cartesia
  • ElevenLabs
  • Vapi
  • OpenAI Realtime
Independently observed

Comparison generated from independently-sourced facts. Every value links to its source and retrieval date. See the method.