Comparison

LiveKit vs Plivo

On the evidence we track, Plivo leads this comparison with a composite score of 79/100. Scores are only directly comparable because these tools share a category; the full breakdown and every source is below.

Machine formatsMarkdownJSONGraphQLMarkdown is open. JSON and GraphQL need a free key.
LiveKit68
★Plivo79
Score
vioscaleAI score
LiveKit68 / 100medium · 69%
Plivo79 / 100medium · 72%
Pricing
Free tier
LiveKit✓
Plivo✓
Model
LiveKitfreemium
Price level
LiveKitlow
Plivohigh
Starting price
LiveKit–
Plivo$228
Transparent
LiveKit✗
Plivo✓
Integrations
Count
LiveKit1
Plivo12
Security
Disclosure policy
LiveKit✓
Plivo–
Gdpr
LiveKit✓
Plivo✓
Hipaa
LiveKit✓
Plivo✓
Pci
LiveKit–
Plivo✓
Soc2
LiveKit✓
Plivo✓
Reliability
Sla pct
LiveKit99.99
Plivo99.99
Status page
LiveKit✓
Plivo✓
Content
Faq
LiveKit5 items
Plivo7 items

Capabilities

Feature-by-feature on the axes that matter for communication apis. “-” means undocumented, not absent.

Channels
SMS
LiveKit-
Plivo✓
Voice
LiveKit✓
Plivo✓
WhatsApp
LiveKit-
Plivo✓
RCS
LiveKit-
Plivo✓
Transactional email
LiveKit-
Plivo✓
Video / real-time
LiveKit✓
Plivo-
In-app chat
LiveKit-
Plivo✓
Verify / OTP / 2FA
LiveKit-
Plivo✓
Messaging
Two-way messaging
LiveKit✓
Plivo✓
Reach
Geographic coverage
LiveKitGlobal
PlivoGlobal
Delivery
Email deliverability tools
LiveKit-
Plivo-
Commercial
Published per-unit pricing
LiveKit✓
Plivo✓

What each one is

The product in its own terms, so the numbers below have context.

LiveKit

LiveKit is a platform for developing conversational AI applications with voice and video capabilities. It provides global real-time infrastructure and integrations for telephony, enabling developers to deploy voice agents across web, mobile, and phone interfaces.

Independently observed

Plivo

Leader

A cloud telephony and contact center platform that enables businesses to deploy AI agents and handle customer interactions across voice calls, SMS, WhatsApp, email, and chat through programmable APIs and a unified agent interface.

Independently observed

Pricing

List pricing as published by each vendor, with the date we read it. Always verify at the source before you buy.

LiveKit

from $50/moHybridFree tier

Free tier (Build: $0/mo) or starting at $50/mo (Ship). Usage-based per-minute pricing for agent sessions, telephony, LLM, STT, and TTS.

  • BuildFree
    • Agent deployment
    • Agent observability
    • Inference credits
    • Global edge network
    • Telephony (1 free number)
    • +2 more
  • Ship$50/mo
    • Everything in Build
    • Team collaboration
    • Custom voices
    • Instant rollback to previous deployments
    • Email support
  • Scale$500/mo
    • Everything in Ship
    • Role-based access
    • Metrics export APIs
    • Region pinning
    • Security reports / HIPAA
    • +1 more
  • EnterpriseContact sales
    • Everything in Scale
    • Volume pricing including inference
    • Shared Slack channel
    • SSO Support
    • Support SLA
as of verify ↗

Plivo

Leader
from $228/yrHybridFree tier

From $228/year for contact center or $0.0028/minute for voice AI agents. Free tier with $10 credits.

  • Plivo CX Starter$228/year
  • Plivo CX Standard$348/user/year
  • Plivo CX Professional$828/user/year
  • Voice AI AgentsFree
as of verify ↗

Platform & deployment

Where each product runs and how it can be hosted. A dash means undocumented, not unsupported.

Platforms
Web
LiveKit✓
Plivo✓
CLI
LiveKit✗
Plivo✓
Deployment
Cloud / SaaS
LiveKit✓
Plivo✓

Integrations

What each product connects to. Counts come from the vendor's own integration directory where one exists.

In common (1)
  • OpenAI

LiveKit

2 total - 1 not shared
  • SIP
Independently observed

Plivo

Leader
19 total - 18 not shared
  • LiveKit
  • Pipecat
  • Google Gemini
  • Deepgram
  • Cartesia
  • ElevenLabs
  • Vapi
  • OpenAI Realtime
  • Zapier
  • Slack
  • Gmail
  • Google Sheets
  • Tray
  • EngageBay
  • Auth0
  • Salesforce
  • HubSpot
  • Zendesk
Independently observed
Still deciding?

LiveKit or Plivo: which one depends on you

A composite score cannot know your constraints. Describe them and both get re-weighted against what you actually need, with the evidence behind every position.

Free to run, no account needed to start. How the evaluation works

Comparison generated from independently-sourced facts. Every value links to its source and retrieval date. See the method.