vioscale
Comparison

Kickserv vs Service Fusion

On the evidence we track, Kickserv leads this comparison with a composite score of 76/100. Scores are only directly comparable because these tools share a category; the full breakdown and every source is below.

Kickserv full profile →Service Fusion full profile →
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★Kickserv76
Service Fusion51
Score
Vioscale score
Kickserv76 / 100medium · 65%
Service Fusion51 / 100medium · 63%
Pricing
Free tier
Kickserv✓
Service Fusion✗
Model
Kickservfreemium
Service Fusioncommercial
Price level
Kickservlow
Service Fusionhigh
Starting price
Kickserv$9.90
Service Fusion–
Transparent
Kickserv✓
Service Fusion✓
Integrations
Count
Kickserv14
Service Fusion3
Reliability
Status page
Kickserv✓
Service Fusion✓
Market
Availability
KickservAvailable worldwide · Popular in US
Service Fusion–

Capabilities

Feature-by-feature on the axes that matter for field service management software. “-” means undocumented, not absent.

Core
Trade focus
KickservGeneral / multi-trade
Service FusionGeneral / multi-trade
Platform
Mobile app with offline mode
Kickserv✗
Service Fusion✓
Dispatch / scheduling board
Kickserv✓
Service Fusion✓
Work-order management
Kickserv✓
Service Fusion✓
Quote-to-cash
Quoting / estimates
Kickserv✓
Service Fusion✓
Invoicing + in-field payments
Kickserv✓
Service Fusion✓
Operations
GPS / fleet tracking
Kickserv✓
Service Fusion✓
Inventory / parts management
Kickserv✗
Service Fusion✗
Engagement
Customer self-scheduling (online booking)
Kickserv✓
Service Fusion✗
Integrations
Accounting integration (QuickBooks / Xero)
Kickserv✓
Service Fusion✓
Compliance
PCI DSS compliant (payments)
Kickserv✗
Service Fusion-
SOC 2 Type II
Kickserv✗
Service Fusion-
Pricing
Pricing model
KickservPer user
Service Fusion-
Market
Target segment
KickservSMB / growing contractor
Service FusionSMB / growing contractor

What each one is

The product in its own terms, so the numbers below have context.

Kickserv

Leader

Cloud-based platform that helps service businesses manage customers, schedule and dispatch work, create estimates and invoices, and collect online payments. Includes mobile features for field technicians and integrations with accounting software.

Independently observed

Service Fusion

A platform that helps service companies manage work scheduling, technician dispatch, customer estimates, invoicing, and payments from a centralized dashboard. Includes mobile apps for field crews, GPS vehicle tracking, and integrations with accounting systems.

Independently observed

Pricing

List pricing as published by each vendor, with the date we read it. Always verify at the source before you buy.

Kickserv

Leader
from $9.90/user/moSubscriptionFree tier

From $9.90/user/month. Free tier with 5 users. Annual plans available.

  • FreeFree
    • Customer management
    • Job scheduling
    • Basic features
  • Basic Plus$99/month for 10 users
    • Customer management
    • Estimates
    • Invoicing
    • Online payments
    • GPS tracking
    • +4 more
as of verify ↗

Service Fusion

from $225/moSubscription

From $225/month (or $192/month with annual billing). Unlimited users on all plans. No free tier.

  • Starter$225/month; $192/month with annual billing (15% discount)
    • Customer Management
    • Estimates & Jobs
    • Schedule & Dispatching
    • QuickBooks Integration
    • Invoicing & Payment Processing
    • +5 more
  • Plus$350/month; $298/month with annual billing (15% discount). Most popular.
    • All Starter features
    • Job Photo Uploads
    • Inventory Management
    • Job Costing
    • Integrated Voice & Text
    • +3 more
  • Pro$575/month; $489/month with annual billing (15% discount)
    • All Starter & Plus features
    • Open API Integration
    • Custom Documents
    • eSign Documents
    • Customer Web Portal
    • +4 more
as of verify ↗

Platform & deployment

Where each product runs and how it can be hosted. A dash means undocumented, not unsupported.

Platforms
Web
Kickserv✓
Service Fusion✓
iOS
Kickserv✓
Service Fusion✗
Android
Kickserv✓
Service Fusion✗
Deployment
Cloud / SaaS
Kickserv✓
Service Fusion✓

Integrations

What each product connects to. Counts come from the vendor's own integration directory where one exists.

In common (1)
  • Stripe

Kickserv

Leader
14 total - 13 not shared
  • QuickBooks Online
  • QuickBooks Desktop
  • Mailchimp
  • Xero
  • Vend
  • Unleashed
  • Cin7
  • Square
  • Bill.com
  • WorkflowMax
  • Harvest
  • TSheets
  • Freshdesk
Independently observed

Service Fusion

7 total - 6 not shared
  • QuickBooks
  • ZyraTalk
  • Acorn Finance
  • pulseM
  • Customer Lobby
  • GuildQuality
Independently observed

Comparison generated from independently-sourced facts. Every value links to its source and retrieval date. See the method.