# Kickserv vs Service Fusion

**Leader by vioscaleAI score:** Kickserv

| Attribute | Kickserv | Service Fusion |
|---|---|---|
| **vioscaleAI score** | 73.3 (65% (medium)) | 51.6 (60% (medium)) |
| content.faq | `[{"answer":"Cloud-based platform that helps service businesses manage customers, schedule and dispatch work, create estimates and invoices, and collect online payments. Includes mobile features for field technicians and integrations with accounting software. It is indexed under Field Service Management Software.","source":"https://www.kickserv.com/blog/new-pricing-announced-by-kickserv","question":"What is Kickserv?","confidence":0.6},{"answer":"Kickserv offers a free tier, so you can start without paying. Paid plans start at $9.90 per user per month. Prices are published openly on the vendor's own pricing page. Pricing changes often, so verify at source before relying on it.","source":"https://www.kickserv.com/blog/new-pricing-announced-by-kickserv","question":"Is Kickserv free?","confidence":0.6},{"answer":"Kickserv supports the web, iOS and Android. Platforms we have not confirmed are simply not listed here rather than ruled out.","source":"https://www.kickserv.com/blog/new-pricing-announced-by-kickserv","question":"What platforms does Kickserv support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for Kickserv, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://www.kickserv.com/blog/new-pricing-announced-by-kickserv","question":"Can Kickserv be self-hosted?","confidence":0.6},{"answer":"We have confirmed 14 integrations for Kickserv, including QuickBooks Online, QuickBooks Desktop, Stripe, Mailchimp, Xero, Vend, Unleashed and Cin7, plus 6 more. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://www.kickserv.com/blog/new-pricing-announced-by-kickserv","question":"What does Kickserv integrate with?","confidence":0.6},{"answer":"Kickserv is available worldwide. Its primary market is the United States.","source":"https://www.kickserv.com/blog/new-pricing-announced-by-kickserv","question":"Where is Kickserv available?","confidence":0.5}]` | `[{"answer":"An all-in-one field service management system that enables service-based businesses to optimize routing and dispatch, generate estimates and invoices, track technician locations, manage customer relationships, and process payments from the field. It is indexed under Field Service Management Software.","source":"https://www.servicefusion.com/blog/what-is-flat-rate-pricing-and-how-does-it-work","question":"What is Service Fusion?","confidence":0.6},{"answer":"Service Fusion is a paid product; published pricing starts at $225 per month. It is sold across 3 plans (Starter, Plus and Pro). There is no free tier. Prices are published openly on the vendor's own pricing page. Pricing changes often, so verify at source before relying on it.","source":"https://www.servicefusion.com/","question":"How much does Service Fusion cost?","confidence":0.6},{"answer":"We have confirmed browser-based access to Service Fusion. That is the extent of what we could verify from public sources, so it may well offer desktop or mobile clients we have not indexed.","source":"https://www.servicefusion.com/blog/what-is-flat-rate-pricing-and-how-does-it-work","question":"What platforms does Service Fusion support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for Service Fusion, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://www.servicefusion.com/blog/what-is-flat-rate-pricing-and-how-does-it-work","question":"Can Service Fusion be self-hosted?","confidence":0.6},{"answer":"We have confirmed 8 integrations for Service Fusion, including QuickBooks, ZyraTalk, Acorn Finance, pulseM, Customer Lobby, GuildQuality, Stripe and Profit Rhino. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://www.servicefusion.com/blog/what-is-flat-rate-pricing-and-how-does-it-work","question":"What does Service Fusion integrate with?","confidence":0.6}]` |
| deployment.options | `{"cloud":true}` | `{"cloud":true}` |
| description.long | Cloud-based platform that helps service businesses manage customers, schedule and dispatch work, create estimates and invoices, and collect online payments. Includes mobile features for field technicians and integrations with accounting software. | Cloud-based field service management software that helps service businesses organize scheduling, dispatching, estimates, invoicing, mobile payments, and customer interactions across office and field operations. |
| features.capabilities | `{"pci":false,"soc2":false,"quoting":true,"inventory":false,"trade_focus":"general","work_orders":true,"gps_tracking":true,"soc2_type_ii":false,"pricing_model":"per_user","dispatch_board":true,"mobile_offline":false,"target_segment":"smb","self_scheduling":true,"invoicing_payments":true,"accounting_integration":true,"pci_dss_payment_gateway_compliance":false,"quickbooks_two_way_accounting_sync":true,"integrated_voip_call_tracking_and_screen_pop":false,"good_better_best_multi_option_pricebook_quoting":false,"gps_truck_tracking_and_technician_dispatch_board":true,"consumer_financing_integration_greensky_synchrony":false,"mobile_app_invoicing_and_field_credit_card_capture":true,"truck_stock_inventory_and_purchase_order_generation":false,"recurring_service_maintenance_agreement_auto_billing":false,"uber_style_customer_technician_en_route_tracking_link":true}` | `{"quoting":true,"inventory":false,"trade_focus":"general","work_orders":true,"gps_tracking":true,"dispatch_board":true,"mobile_offline":true,"target_segment":"smb","self_scheduling":false,"invoicing_payments":true,"accounting_integration":true,"quickbooks_two_way_accounting_sync":true,"good_better_best_multi_option_pricebook_quoting":true,"gps_truck_tracking_and_technician_dispatch_board":true,"mobile_app_invoicing_and_field_credit_card_capture":true,"recurring_service_maintenance_agreement_auto_billing":true}` |
| integrations.count | 14 | 6 |
| integrations.list | `[{"name":"QuickBooks Online"},{"name":"QuickBooks Desktop"},{"name":"Stripe"},{"name":"Mailchimp"},{"name":"Xero"},{"name":"Vend"},{"name":"Unleashed"},{"name":"Cin7"},{"name":"Square"},{"name":"Bill.com"},{"name":"WorkflowMax"},{"name":"Harvest"},{"name":"TSheets"},{"name":"Freshdesk"}]` | `[{"name":"QuickBooks"},{"name":"ZyraTalk"},{"name":"Acorn Finance"},{"name":"pulseM"},{"name":"Customer Lobby"},{"name":"GuildQuality"},{"name":"Stripe"},{"name":"Profit Rhino","native":true}]` |
| market.availability | `{"primaryMarkets":["US"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | - |
| platform.support | `{"ios":true,"web":true,"android":true}` | `{"web":true}` |
| pricing | `{"type":"subscription","plans":[{"free":true,"name":"Free","summary":"Free - 5 users","features":["Customer management","Job scheduling","Basic features"],"components":[{"kind":"fixed","amount":0,"period":"month","currency":"USD"}],"description":"Free tier","contactSales":false,"includedLimits":{"users":"5"}},{"free":false,"name":"Basic Plus","summary":"$99/month for 10 users","features":["Customer management","Estimates","Invoicing","Online payments","GPS tracking","Mobile app","Digital signatures","Onsite credit card payment","Customer portal"],"components":[{"kind":"per_unit","unit":"user","amount":9.9,"period":"month","currency":"USD"}],"description":"Per-user subscription","contactSales":false}],"addOns":[{"name":"QuickBooks Integration","components":[{"kind":"fixed","amount":25,"period":"month","currency":"USD"}]},{"name":"Customer Self Service Portal","components":[{"kind":"fixed","amount":25,"period":"month","currency":"USD"}]}],"summary":"From $9.90/user/month. Free tier with 5 users. Annual plans available.","currency":"USD","freeTier":true,"sourceUrl":"https://www.kickserv.com/blog/new-pricing-announced-by-kickserv","retrievedAt":"2026-08-24T22:32:08.497Z","startingPrice":{"unit":"user","amount":9.9,"period":"month","currency":"USD"},"billingPeriods":["month","year"]}` | `{"type":"subscription","plans":[{"free":false,"name":"Starter","summary":"$225/month; $192/month with annual billing (15% discount)","features":["Customer Management","Estimates & Jobs","Schedule & Dispatching","QuickBooks Integration","Invoicing & Payment Processing","Project Management & Reporting","Text Messaging Alerts","Estimate Options","Company Reviews","Unlimited Users"],"commitment":"monthly","components":[{"kind":"fixed","amount":225,"period":"month","currency":"USD"}],"description":"Basic scheduling, dispatch, and customer management","contactSales":false},{"free":false,"name":"Plus","summary":"$350/month; $298/month with annual billing (15% discount). Most popular.","features":["All Starter features","Job Photo Uploads","Inventory Management","Job Costing","Integrated Voice & Text","Company Reviews","Up to 3 Technician Reviews","Unlimited Users"],"commitment":"monthly","components":[{"kind":"fixed","amount":350,"period":"month","currency":"USD"}],"description":"Adds inventory management, job costing, and photo uploads","contactSales":false},{"free":false,"name":"Pro","summary":"$575/month; $489/month with annual billing (15% discount)","features":["All Starter & Plus features","Open API Integration","Custom Documents","eSign Documents","Customer Web Portal","Progress Billing & Recurring Invoicing","Company Reviews","Up to 5 Technician Reviews","Unlimited Users"],"commitment":"monthly","components":[{"kind":"fixed","amount":575,"period":"month","currency":"USD"}],"description":"Adds eSignatures, customer web portals, and recurring invoicing","contactSales":false}],"addOns":[{"name":"ServiceCall.ai"},{"name":"GPS Fleet Tracking"}],"summary":"From $225/month (or $192/month with annual billing). Unlimited users on all plans. No free tier.","currency":"USD","freeTier":false,"sourceUrl":"https://www.servicefusion.com/","retrievedAt":"2026-08-04T08:43:23.678Z","startingPrice":{"amount":225,"period":"month","currency":"USD"},"billingPeriods":["month","year"]}` |
| pricing.free_tier | yes | no |
| pricing.model | freemium | commercial |
| pricing.price_level | low | high |
| pricing.starting_price | `{"amount":9.9,"currency":"USD"}` | - |
| pricing.transparent | yes | yes |
| reliability.status_page | yes | yes |

## Capabilities (Field Service Management Software)

| Capability | Kickserv | Service Fusion |
|---|:--:|:--:|
| **Core** |  |  |
| Trade focus | General / multi-trade | General / multi-trade |
| **Platform** |  |  |
| Mobile app with offline mode | ✗ | ✓ |
| Dispatch / scheduling board | ✓ | ✓ |
| Work-order management | ✓ | ✓ |
| **Quote-to-cash** |  |  |
| Quoting / estimates | ✓ | ✓ |
| Invoicing + in-field payments | ✓ | ✓ |
| **Operations** |  |  |
| GPS / fleet tracking | ✓ | ✓ |
| Inventory / parts management | ✗ | ✗ |
| **Engagement** |  |  |
| Customer self-scheduling (online booking) | ✓ | ✗ |
| **Integrations** |  |  |
| Accounting integration (QuickBooks / Xero) | ✓ | ✓ |
| **Compliance** |  |  |
| PCI DSS compliant (payments) | ✗ | - |
| SOC 2 Type II | ✗ | - |
| **Pricing** |  |  |
| Pricing model | Per user | - |
| **Market** |  |  |
| Target segment | SMB / growing contractor | SMB / growing contractor |

*Source: vioscaleAI. Generated 2026-10-16T19:29:15.156Z. "-" = undocumented, not absent.*