vioscaleAI
Comparison

Keap vs Zoho CRM

No clear leader: Zoho CRM (65.4) and Keap (64.2) are within the 5-point margin; treat as a tie. The attribute-by-attribute breakdown below, with a source and date on every value, is the honest way to compare them.

Keap full profile →Zoho CRM full profile →
Machine formatsMarkdownJSONGraphQLMarkdown is open. JSON and GraphQL need a free key.
Keap64
Zoho CRM65
Score
vioscaleAI score
Keap64 / 100low · 34%
Zoho CRM65 / 100medium · 72%
Pricing
Free tier
Keap✗
Zoho CRM✓
Model
Keapcommercial
Zoho CRMfreemium
Price level
Keaphigh
Zoho CRMlow
Transparent
Keap✓
Zoho CRM✗
Integrations
Count
Keap5,000
Zoho CRM1,000
Security
Certifications
Disclosure policy
Keap–
Zoho CRM✓
Gdpr
Keap✓
Zoho CRM✓
Hipaa
Keap–
Zoho CRM✓
Iso27001
Keap–
Zoho CRM✓
Soc2
Keap–
Zoho CRM✓
Trust center
Reliability
Status page
Keap–
Zoho CRM✓
Release
Cadence days
Keap–
Zoho CRM45
Market
Availability
Content
Faq
Keap8 items
Zoho CRM8 items

Capabilities

Feature-by-feature on the axes that matter for crm software. “-” means undocumented, not absent.

Core
Contact & account management
Keap✓
Zoho CRM✓
Deal / pipeline management
Keap✓
Zoho CRM✓
Lead scoring
Keap✓
Zoho CRM-
Communication
Email sync & tracking
Keap✓
Zoho CRM✓
Automation
Marketing automation
Keap✓
Zoho CRM-
Workflow automation
Keap✓
Zoho CRM✓
Insight
Reporting & dashboards
Keap✓
Zoho CRM✓
Sales forecasting
Keap✗
Zoho CRM✓
Access
Native mobile app
Keap✓
Zoho CRM✓
Extensibility
Public API
Keap✓
Zoho CRM✓
Custom fields & objects
Keap✓
Zoho CRM✓

What each one is

The product in its own terms, so the numbers below have context.

Keap

A platform combining CRM and marketing automation that helps small businesses streamline customer acquisition, nurturing, and retention through automated workflows.

Independently observed

Zoho CRM

A cloud-based platform for managing sales pipelines, customer relationships, and team collaboration. It automates sales workflows, provides forecasting and reporting capabilities, and enables teams to coordinate across distributed work environments.

Independently observed

Pricing

List pricing as published by each vendor, with the date we read it. Always verify at the source before you buy.

Keap

from $299/moSubscription

$299/month. Includes full platform access.

  • Keap$299/month (billed at $2,988/year)
    • Contact management
    • Contact segmentation with tags
    • Tasks and notes
    • Company records
    • Custom fields
    • +29 more
as of verify ↗

Zoho CRM

Free tier

Free tier for up to 3 users; paid plans available (contact sales).

as of verify ↗

Platform & deployment

Where each product runs and how it can be hosted. A dash means undocumented, not unsupported.

Platforms
Web
Keap✓
Zoho CRM✓
Deployment
Cloud / SaaS
Keap✓
Zoho CRM✓
On-premise
Keap✗
Zoho CRM✓

Integrations

What each product connects to. Counts come from the vendor's own integration directory where one exists.

Keap

6 total
  • Gmail
  • Outlook
  • PayPal
  • Stripe
  • Eway
  • Google My Business
Independently observed

Zoho CRM

20 total
  • Zoho Creator
  • Zoho Books
  • Zoho Catalyst
  • Zoho Cliq
  • Zoho RPA
  • Google APIs
  • YouTube APIs
  • Zoho Mail
  • Zoho Projects
  • Zoho People
  • Zoho Invoice
  • Zoho Analytics
  • Zoho Desk
  • Zoho WorkDrive
  • Zoho Meeting
  • Facebook
  • Google
  • Instagram
  • Microsoft
  • Amazon
Independently observed
Still deciding?

Keap or Zoho CRM: which one depends on you

A composite score cannot know your constraints. Describe them and both get re-weighted against what you actually need, with the evidence behind every position.

Free to run, no account needed to start. How the evaluation works

Comparison generated from independently-sourced facts. Every value links to its source and retrieval date. See the method.