Comparison

Ivanti vs Jira Service Management

On the evidence we track, Jira Service Management leads this comparison with a composite score of 81/100. Scores are only directly comparable because these tools share a category; the full breakdown and every source is below.

Machine formatsMarkdownJSONGraphQLMarkdown is open. JSON and GraphQL need a free key.
Ivanti48
★Jira Service Management81
Score
vioscaleAI score
Ivanti48 / 100low · 20%
Jira Service Management81 / 100medium · 51%
Pricing
Free tier
Ivanti–
Jira Service Management✓
Model
Jira Service Managementfreemium
Price level
Ivanti–
Jira Service Managementlow
Transparent
Ivanti–
Jira Service Management✓
Integrations
Count
Ivanti1
Jira Service Management7,000
Security
Disclosure policy
Ivanti✓
Jira Service Management✓
Fedramp
Ivanti–
Jira Service Management✓
Gdpr
Ivanti–
Jira Service Management✓
Reliability
Sla pct
Ivanti–
Jira Service Management99.9
Status page
Ivanti✓
Jira Service Management✓
Market
Availability
Ivanti–
Jira Service ManagementAvailable worldwide
Content
Faq
Ivanti3 items
Jira Service Management6 items

Capabilities

Feature-by-feature on the axes that matter for it management software. “-” means undocumented, not absent.

ITSM
Incident management
Ivanti✓
Jira Service Management✓
Change / release management
Ivanti-
Jira Service Management✓
Problem management
Ivanti-
Jira Service Management-
CMDB / IT asset management
Ivanti✓
Jira Service Management✓
Self-service portal
Ivanti-
Jira Service Management✓
On-call
On-call scheduling / escalation
Ivanti-
Jira Service Management-
Alert routing
Ivanti-
Jira Service Management✓
RMM
Remote monitoring & control
Ivanti✓
Jira Service Management-
Patch management
Ivanti-
Jira Service Management-
Automation
AIOps / workflow automation
Ivanti✓
Jira Service Management✓
ITIL-aligned / PinkVerify
Ivanti-
Jira Service Management-
Deployment
Hosting
Ivanti-
Jira Service ManagementCloud only
Platform
Public API
Ivanti-
Jira Service Management✓
Free tier
Ivanti-
Jira Service Management✓

What each one is

The product in its own terms, so the numbers below have context.

Ivanti

A platform that uses artificial intelligence and autonomous workflows to manage and protect all connected devices, automatically detecting and resolving issues without manual intervention while maintaining a unified record of your entire IT infrastructure.

Independently observed

Jira Service Management

Leader

Jira Service Management enables teams to deliver IT services by managing incidents, coordinating changes, and providing visibility across the organization with integrated AI capabilities.

Independently observed

Pricing

List pricing as published by each vendor, with the date we read it. Always verify at the source before you buy.

Ivanti

Pricing not documented yet.

Jira Service Management

Leader
SubscriptionFree tier
  • FreeFree
  • Standard-
    • Assets
  • Premium-
    • 24/7 Premium Support
    • 1-hour response time for critical issues
    • Unlimited storage
    • 99.9% uptime SLA
  • EnterpriseContact sales
    • 99.95% uptime SLA
as of verify ↗

Platform & deployment

Where each product runs and how it can be hosted. A dash means undocumented, not unsupported.

Platforms
Web
Ivanti✓
Jira Service Management✓
iOS
Ivanti✓
Jira Service Management✓
Android
Ivanti✓
Jira Service Management✓
macOS
Ivanti✓
Jira Service Management✗
Windows
Ivanti✓
Jira Service Management✗
Linux
Ivanti✓
Jira Service Management✗
Deployment
Cloud / SaaS
Ivanti✓
Jira Service Management✓
Self-hosted
Ivanti✓
Jira Service Management✗

Integrations

What each product connects to. Counts come from the vendor's own integration directory where one exists.

In common (1)
  • Microsoft

Ivanti

1 total - 0 not shared
  • Microsoft
Independently observed

Jira Service Management

Leader
8 total - 7 not shared
  • Slack
  • Trello
  • Jira
  • Confluence
  • Bitbucket
  • dbt
  • Airflow
Independently observed
Still deciding?

Ivanti or Jira Service Management: which one depends on you

A composite score cannot know your constraints. Describe them and both get re-weighted against what you actually need, with the evidence behind every position.

Free to run, no account needed to start. How the evaluation works

Comparison generated from independently-sourced facts. Every value links to its source and retrieval date. See the method.