Comparison

Ivanti vs Jira Service Management

On the evidence we track, Jira Service Management leads this comparison with a composite score of 59/100. Scores are only directly comparable because these tools share a category; the full breakdown and every source is below.

Machine formatsJSONMarkdownGraphQLor send Accept: application/json
Ivanti45
Jira Service Management59
Score
Vioscale score
Ivanti45 / 100low · 20%
Jira Service Management59 / 100medium · 53%
Pricing
Free tier
Ivanti
Jira Service Management
Model
Jira Service Managementfreemium
Price level
Ivanti
Jira Service Managementlow
Transparent
Ivanti
Jira Service Management
Integrations
Count
Ivanti1
Jira Service Management7,000
Security
Disclosure policy
Ivanti
Jira Service Management
Fedramp
Ivanti
Jira Service Management
Gdpr
Ivanti
Jira Service Management
Reliability
Status page
Ivanti
Jira Service Management
Market
Availability
Ivanti
Jira Service ManagementAvailable worldwide

Capabilities

Feature-by-feature on the axes that matter for it management software. “-” means undocumented, not absent.

ITSM
Incident management
Ivanti
Jira Service Management
Change / release management
Ivanti-
Jira Service Management-
Problem management
Ivanti-
Jira Service Management-
CMDB / IT asset management
Ivanti
Jira Service Management-
Self-service portal
Ivanti-
Jira Service Management
On-call
On-call scheduling / escalation
Ivanti-
Jira Service Management-
Alert routing
Ivanti-
Jira Service Management-
RMM
Remote monitoring & control
Ivanti
Jira Service Management-
Patch management
Ivanti-
Jira Service Management-
Automation
AIOps / workflow automation
Ivanti
Jira Service Management
ITIL-aligned / PinkVerify
Ivanti-
Jira Service Management-
Deployment
Hosting
Ivanti-
Jira Service ManagementCloud only
Platform
Public API
Ivanti-
Jira Service Management
Free tier
Ivanti-
Jira Service Management

What each one is

The product in its own terms, so the numbers below have context.

Ivanti

A platform that uses artificial intelligence and autonomous workflows to manage and protect all connected devices, automatically detecting and resolving issues without manual intervention while maintaining a unified record of your entire IT infrastructure.

Independently observed

Jira Service Management

Leader

An IT service management solution for consolidating support requests from multiple channels—emails, chats, and help centers—into one workspace. Teams use automated workflows and real-time collaboration to track, triage, and prioritize work, delivering responsive customer service.

Independently observed

Pricing

List pricing as published by each vendor, with the date we read it. Always verify at the source before you buy.

Ivanti

Pricing not documented yet.

Jira Service Management

Leader
HybridFree tier
as of verify ↗

Platform & deployment

Where each product runs and how it can be hosted. A dash means undocumented, not unsupported.

Platforms
Web
Ivanti
Jira Service Management
iOS
Ivanti
Jira Service Management
Android
Ivanti
Jira Service Management
macOS
Ivanti
Jira Service Management
Windows
Ivanti
Jira Service Management
Linux
Ivanti
Jira Service Management
Deployment
Cloud / SaaS
Ivanti
Jira Service Management
Self-hosted
Ivanti
Jira Service Management

Integrations

What each product connects to. Counts come from the vendor's own integration directory where one exists.

In common (1)
  • Microsoft

Ivanti

1 total - 0 not shared
  • Microsoft
Independently observed

Jira Service Management

Leader
3 total - 2 not shared
  • Slack
  • Trello
Independently observed

Comparison generated from independently-sourced facts. Every value links to its source and retrieval date. See the method.