Instana vs New Relic
On the evidence we track, Instana leads this comparison with a composite score of 59/100. Scores are only directly comparable because these tools share a category; the full breakdown and every source is below.
Capabilities
Feature-by-feature on the axes that matter for apm tools. “-” means undocumented, not absent.
What each one is
The product in its own terms, so the numbers below have context.
Instana
LeaderA monitoring and observability platform that automatically discovers and monitors applications and infrastructure, providing real-time full-stack visibility with AI-powered incident investigation and performance optimization.
New Relic
End-to-end application performance monitoring and full-stack observability platform with automatic instrumentation, distributed tracing, and intelligent recommendations.
Pricing
List pricing as published by each vendor, with the date we read it. Always verify at the source before you buy.
Instana
Leader- EssentialsContact sales
- Infrastructure monitoring
- Automatic infrastructure dynamic map
- Cloud, hybrid and on-premise discovery
- Kubernetes and orchestration monitoring
- StandardContact sales
- Distributed end-to-end tracing
- Website and mobile observability
- Code-level visibility
- Synthetic monitoring
- Business process monitoring
- +3 more
New Relic
From free tier with 100 GB/month. Metered data at $0.40/GB ingest. Core users $49/month, full platform users $349-$418.80/month.
- FreeFree
- Access to 50+ capabilities
- Automatic logs obfuscation
- No credit card required
- Standard$10 first full platform user, $99 per additional (max 5), $49/core user, $0.40/GB data beyond 100 GB
- Ticketed support
- 2 business days support response SLA
- SAML single sign-on
- Unlimited basic users
- Pro$349/user/year or $418.80/user/month, $49/core user, $0.40/GB data
- Unlimited full platform users
- 2-hour critical initial support response SLA
- Data Plus eligibility
- Extended data retention
- Advanced admin capabilities
- EnterpriseContact sales
- Everything in Pro
- FedRAMP Moderate and HIPAA eligibility
- Priority ticket routing
- 1-hour critical initial support response SLA
- 24/7 dedicated support
- +1 more
Platform & deployment
Where each product runs and how it can be hosted. A dash means undocumented, not unsupported.
Integrations
What each product connects to. Counts come from the vendor's own integration directory where one exists.
- Kubernetes
Instana
Leader- ServiceNow
- AWS
- Azure
- Google Cloud
- Oracle Cloud
- IBM Cloud
- VMware Tanzu
- Cloud Foundry
- VSphere
- PostgreSQL
- MySQL
- MongoDB
- Redis
- Cassandra
- Oracle Database
- IBM Db2
- Microsoft SQL Server
- SAP HANA
- Apache Spark
- Hadoop YARN
- Apache HBase
- ClickHouse
- OpenSearch
- GraphQL
- +7 more
New Relic
- AWS ECS
- Microsoft Azure
- Docker
Comparison generated from independently-sourced facts. Every value links to its source and retrieval date. See the method.