vioscaleAI
Comparison

Instana vs New Relic

On the evidence we track, Instana leads this comparison with a composite score of 60/100. Scores are only directly comparable because these tools share a category; the full breakdown and every source is below.

Instana full profile →New Relic full profile →
Machine formatsMarkdownJSONGraphQLMarkdown is open. JSON and GraphQL need a free key.
★Instana60
New Relic46
Score
vioscaleAI score
Instana60 / 100low · 41%
New Relic46 / 100medium · 67%
Pricing
Free tier
Instana✗
New Relic✓
Model
Instanacommercial
New Relicfreemium
Price level
Instanamid
New Reliclow
Starting price
Instana$21.20
New Relic–
Transparent
Instana✓
New Relic✓
Integrations
Count
Instana300
New Relic4
Security
Disclosure policy
Instana✓
New Relic✓
Fedramp
Instana–
New Relic✓
Gdpr
Instana✓
New Relic–
Hipaa
Instana–
New Relic✓
Soc2
Instana✓
New Relic–
Trust center
Reliability
Status page
Instana–
New Relic✓
Market
Availability
Content
Faq
Instana6 items
New Relic7 items

Capabilities

Feature-by-feature on the axes that matter for apm tools. “-” means undocumented, not absent.

Instrumentation
Auto-instrumentation
Instana✓
New Relic-
Distributed tracing
Instana✓
New Relic-
Insight
Service map
Instana✓
New Relic-
Code / continuous profiling
Instana✓
New Relic-
Database monitoring
Instana✓
New Relic✓
Error analytics
Instana✓
New Relic-
Real-user monitoring
Instana✓
New Relic-
SLO / error-budget tracking
Instana-
New Relic-
Intelligence
Anomaly / root-cause AI
Instana✓
New Relic-
Standards
OpenTelemetry support
InstanaOTLP ingest
New Relic-
Core
Language agents
Instana300+ technologies supported
New RelicNode.js, Ruby, Go, iOS
Deployment
Hosting
InstanaCloud + self-hosted
New Relic-

What each one is

The product in its own terms, so the numbers below have context.

Instana

Leader

A monitoring and observability platform that automatically discovers and monitors applications and infrastructure, providing real-time full-stack visibility with AI-powered incident investigation and performance optimization.

Independently observed

New Relic

End-to-end application performance monitoring and full-stack observability platform with automatic instrumentation, distributed tracing, and intelligent recommendations.

Independently observed

Pricing

List pricing as published by each vendor, with the date we read it. Always verify at the source before you buy.

Instana

Leader
from $21.20/MVS/moHybrid14-day trial

From $0.03/MVS hour (pay-per-use) or $21.20/MVS/month (SaaS). 14-day free trial available.

  • Try Instana for FreeFree
    • Application monitoring
    • Infrastructure monitoring
    • Log monitoring
    • Digital experience monitoring
    • Microservice visibility
    • +2 more
  • PayPerUseFrom $0.03/MVS hour
    • Infrastructure monitoring (Essentials)
    • Full observability option
    • No commitment
    • Cancel anytime
  • SaaSFrom $21.20/MVS/month
    • Unlimited users
    • Unlimited hosts and scale
    • Service discovery and mapping
    • Distributed end-to-end tracing
    • Serverless monitoring
    • +7 more
  • Self-HostedFrom $385.20/MVS/year
    • Service discovery and mapping
    • Distributed end-to-end tracing
    • Serverless monitoring
    • Container and runtime monitoring
    • Kubernetes monitoring
    • +8 more
as of verify ↗

New Relic

from $0.40/moUsage-basedFree tier

From free tier with 100 GB/month. Metered data at $0.40/GB ingest. Core users $49/month, full platform users $349-$418.80/month.

  • FreeFree
    • Access to 50+ capabilities
    • Automatic logs obfuscation
    • No credit card required
  • Standard$10 first full platform user, $99 per additional (max 5), $49/core user, $0.40/GB data beyond 100 GB
    • Ticketed support
    • 2 business days support response SLA
    • SAML single sign-on
    • Unlimited basic users
  • Pro$349/user/year or $418.80/user/month, $49/core user, $0.40/GB data
    • Unlimited full platform users
    • 2-hour critical initial support response SLA
    • Data Plus eligibility
    • Extended data retention
    • Advanced admin capabilities
  • EnterpriseContact sales
    • Everything in Pro
    • FedRAMP Moderate and HIPAA eligibility
    • Priority ticket routing
    • 1-hour critical initial support response SLA
    • 24/7 dedicated support
    • +1 more
as of verify ↗

Platform & deployment

Where each product runs and how it can be hosted. A dash means undocumented, not unsupported.

Platforms
Web
Instana✓
New Relic✓
iOS
Instana✗
New Relic✓
CLI
Instana✗
New Relic✓
Deployment
Cloud / SaaS
Instana✓
New Relic✓
Self-hosted
Instana✓
New Relic✓
On-premise
Instana✓
New Relic✗
Hybrid
Instana✓
New Relic✗

Integrations

What each product connects to. Counts come from the vendor's own integration directory where one exists.

In common (3)
  • Kubernetes
  • Microsoft Azure
  • AWS ECS

Instana

Leader
52 total - 49 not shared
  • ServiceNow
  • AWS
  • Azure
  • Google Cloud
  • Oracle Cloud
  • IBM Cloud
  • VMware Tanzu
  • Cloud Foundry
  • VSphere
  • PostgreSQL
  • MySQL
  • MongoDB
  • Redis
  • Cassandra
  • Oracle Database
  • IBM Db2
  • Microsoft SQL Server
  • SAP HANA
  • Apache Spark
  • Hadoop YARN
  • Apache HBase
  • ClickHouse
  • OpenSearch
  • GraphQL
  • +25 more
Independently observed

New Relic

4 total - 1 not shared
  • Docker
Independently observed
Still deciding?

Instana or New Relic: which one depends on you

A composite score cannot know your constraints. Describe them and both get re-weighted against what you actually need, with the evidence behind every position.

Free to run, no account needed to start. How the evaluation works

Comparison generated from independently-sourced facts. Every value links to its source and retrieval date. See the method.