Insightly vs Pipedrive
On the evidence we track, Pipedrive leads this comparison with a composite score of 83/100. Scores are only directly comparable because these tools share a category; the full breakdown and every source is below.
Capabilities
Feature-by-feature on the axes that matter for crm software. “-” means undocumented, not absent.
What each one is
The product in its own terms, so the numbers below have context.
Insightly
Insightly is a customer relationship management platform that helps teams manage leads, opportunities, and customer support through integrated sales, marketing, and ticketing tools. The platform includes workflow automation, business dashboards, and extensive third-party integrations to streamline operations.
Pipedrive
LeaderA cloud-based sales management platform that helps teams organize leads, manage pipelines, and automate workflows. It includes email sync, reporting, AI-powered recommendations, and integrations with 500+ business applications.
Pricing
List pricing as published by each vendor, with the date we read it. Always verify at the source before you buy.
Insightly
From $29/user/month for CRM, $99/account/month for marketing automation, $29/user/month for support. 14-day free trial on CRM.
- CRM Plus$29/user/month billed annually. 14-day free trial.
- Lead and contact management
- Project management
- Advanced reports
- Pre-built business dashboards
- CRM Professional$49/user/month billed annually. 14-day free trial.
- All Plus features
- Lead assignment and routing
- Workflow automation
- AI Copilot
- Email summaries and replies
- CRM EnterpriseContact sales
- All Professional features
- Sandboxes
- Products, pricebooks, and quotes
- Comprehensive audit logging
- Custom validation rules
- +1 more
- Marketing PlusContact sales
- Email marketing automation
- Prospect scoring
- A/B testing
- Built-in dashboards
- Marketing ProfessionalContact sales
- All Plus features
- Custom scoring models
- Advanced prospect tracking
- Unlimited role-based permissions
- Marketing EnterpriseContact sales
- All Professional features
- Comprehensive audit logging
- Calculated fields
- Custom validation rules
- Support PlusContact sales
- Comprehensive ticket editor
- SLA tracking
- Configurable email macros
- Customizable reports
- Support ProfessionalContact sales
- All Plus features
- Customer satisfaction surveys
- Custom ticket automations
- Portal customization
- Support EnterpriseContact sales
- All Professional features
- Comprehensive audit logging
- Custom validation rules
- Unlimited brands and portals
- AppConnect StandardContact sales
- Drag-and-drop workflow builder
- No-code integration
- 2000+ app integrations
- AppConnect ProfessionalContact sales
- All Standard features
- Custom AppConnect development
- AWS Lambda support
- AppConnect EnterpriseContact sales
- All Professional features
- Enterprise support
- Priority development
Pipedrive
LeaderFrom £14/seat/month, billed monthly or annually (save 42% with annual). 14-day free trial, no credit card required.
- Lite£14/seat/month or £168/seat/year
- View and manage leads, deals, contacts, calendar events
- Lead, calendar and pipeline management
- AI-powered report generation
- Real-time sales feed with task tracking
- 500+ integrations including Zapier, Zoom, Lemlist
- Growth£39/seat/month or £468/seat/year
- Lite plan features
- Full email sync with Gmail, Outlook tracking
- Bulk email sending with open and click tracking
- Workflow automations and email sequences
- Subscription billing and revenue forecasting
- +1 more
- Premium£59/seat/month or £708/seat/year (Most Popular)
- Growth plan features
- LeadBooster for lead generation and routing
- Custom lead scoring models and company data enrichment
- AI-powered email tools with team inboxes
- Contracts and e-signature support
- +2 more
- Ultimate£79/seat/month or £948/seat/year
- Premium plan features
- Account security with suspicious activity alerts
- Password requirements and IP/time-based access restrictions
- Phone and email data enrichment for outreach
- Sandbox testing environment
- +2 more
Platform & deployment
Where each product runs and how it can be hosted. A dash means undocumented, not unsupported.
Integrations
What each product connects to. Counts come from the vendor's own integration directory where one exists.
- PandaDoc
- QuickBooks
Insightly
- Microsoft
- MS 365
- Xero
- DocuSign
- Shopify
- WordPress
- Netsuite
Pipedrive
Leader- Zapier
- WhatsApp Business
- Surfe
- JustCall
- Microsoft Teams
- Google Meet
- Gmail
- Outlook
- Zoom
- Lemlist
- sevdesk
- Lexware
- Asana
- SMS API
- SallyAI
- CloudTalk
Comparison generated from independently-sourced facts. Every value links to its source and retrieval date. See the method.