HubSpot vs SugarCRM
On the evidence we track, HubSpot leads this comparison with a composite score of 73/100. Scores are only directly comparable because these tools share a category; the full breakdown and every source is below.
Capabilities
Feature-by-feature on the axes that matter for crm software. “-” means undocumented, not absent.
What each one is
The product in its own terms, so the numbers below have context.
HubSpot
LeaderHubSpot is a customer platform that consolidates data from marketing, sales, and customer service into a single CRM. It includes AI agents, automation tools, and integrations to help go-to-market teams manage customer relationships, build campaigns, close deals, and scale support operations.
SugarCRM
A sales platform enhanced with machine learning to help teams manage customer data, streamline selling processes, and identify growth opportunities. It provides guidance on next steps and flags at-risk deals to help sales representatives succeed.
Pricing
List pricing as published by each vendor, with the date we read it. Always verify at the source before you buy.
HubSpot
LeaderFree and premium plans available. Pricing not transparently disclosed on homepage.
- FreeFree
- PremiumPremium plans available (pricing not disclosed)
- EnterpriseContact sales
SugarCRM
From $59/user/month billed annually. 15 user minimum.
- Standard$59/user/month billed annually, 15 user minimum
- Accounts & contact management
- Lead & opportunity management
- Quote management
- Activity management
- Pipeline management
- +5 more
- Advanced$85/user/month billed annually, 15 user minimum
- All Standard features
- Case management
- Bug tracking
- Sugar Intelligence
- sales-i
- +2 more
- Premier$135/user/month billed annually, 15 user minimum
- All Advanced features
- Geo mapping
- Discover
- 2x file managed storage
- 2x data managed storage
- +2 more
Platform & deployment
Where each product runs and how it can be hosted. A dash means undocumented, not unsupported.
Integrations
What each product connects to. Counts come from the vendor's own integration directory where one exists.
HubSpot
Leader- Salesforce
- TikTok
SugarCRM
- Dropbox
- DocuSign
- Microsoft Office
- SharePoint
- ZoomInfo
- Epicor
- NetSuite
- Sage
- SYSPRO
- LinkedIn Sales Navigator
Comparison generated from independently-sourced facts. Every value links to its source and retrieval date. See the method.