Comparison

HubSpot Live Chat vs LiveHelper Chat

No leader: the top candidate HubSpot Live Chat has only 0.25 confidence (low), below the 0.35 needed to declare a winner. The attribute-by-attribute breakdown below, with a source and date on every value, is the honest way to compare them.

Machine formatsJSONMarkdownGraphQLor send Accept: application/json
HubSpot Live Chat72
LiveHelper Chat57
Score
Vioscale score
HubSpot Live Chat72 / 100low · 25%
LiveHelper Chat57 / 100low · 22%
Pricing
Free tier
HubSpot Live Chat
LiveHelper Chat
Model
HubSpot Live Chatfree
LiveHelper Chatcommercial
Price level
HubSpot Live Chatfree
LiveHelper Chatfree
Transparent
HubSpot Live Chat
LiveHelper Chat
Integrations
Count
HubSpot Live Chat3
LiveHelper Chat25
Security
Gdpr
HubSpot Live Chat
LiveHelper Chat
Adoption
Github stars
HubSpot Live Chat
LiveHelper Chat59
Activity
Commits last 30d
HubSpot Live Chat
LiveHelper Chat2
Release
Cadence days
HubSpot Live Chat
LiveHelper Chat13
History
HubSpot Live Chat
LiveHelper Chat6 items
Language
Primary
HubSpot Live Chat
LiveHelper ChatPHP
Market
Availability
HubSpot Live Chat
LiveHelper ChatAvailable worldwide

Capabilities

Feature-by-feature on the axes that matter for live chat. “-” means undocumented, not absent.

Capabilities
Round robin and skills based agent routing
HubSpot Live Chat-
LiveHelper Chat-
Canned responses and shortcut macros
HubSpot Live Chat-
LiveHelper Chat-
Real time typing preview sneek peek
HubSpot Live Chat-
LiveHelper Chat-
Visitor screen sharing co browsing
HubSpot Live Chat-
LiveHelper Chat-
Omnichannel whatsapp facebook SMS inbox
HubSpot Live Chat-
LiveHelper Chat-
Automated offline ticketing fallback
HubSpot Live Chat-
LiveHelper Chat-
Proactive outbound chat triggers
HubSpot Live Chat-
LiveHelper Chat-
Salesforce hubspot CRM contact sync
HubSpot Live Chat-
LiveHelper Chat-
Chat transcript export and audit logs
HubSpot Live Chat-
LiveHelper Chat-
SOC2 type ii
HubSpot Live Chat-
LiveHelper Chat-
ISO 27001
HubSpot Live Chat-
LiveHelper Chat-
Pricing model
HubSpot Live Chat-
LiveHelper Chat-

What each one is

The product in its own terms, so the numbers below have context.

HubSpot Live Chat

A web-based chat tool that enables live conversations with website visitors, automatically stores chat history in a CRM system, and includes built-in chatbots and conversation routing to streamline team responses.

Independently observed

LiveHelper Chat

A comprehensive customer support platform featuring live chat messaging, voice and video calls, screen sharing, and AI-powered chatbot capabilities. Can be self-hosted as open-source software or used as a managed cloud service.

Independently observed

Pricing

List pricing as published by each vendor, with the date we read it. Always verify at the source before you buy.

HubSpot Live Chat

FreeFree tier

Free tier available

  • Live ChatFree
    • Real-time customer support
    • Chat automation and routing
    • Built-in chatbots
    • Integration with HubSpot CRM
    • Chat history logging
    • +2 more
as of verify ↗

LiveHelper Chat

Open sourceFree tier

Free and open source

  • Open SourceFree
    • Live chat messaging
    • Voice, video, and screen sharing
    • AI chatbot integration
    • Mobile app support
    • REST API
    • +3 more
as of verify ↗

Platform & deployment

Where each product runs and how it can be hosted. A dash means undocumented, not unsupported.

Platforms
Web
HubSpot Live Chat
LiveHelper Chat
iOS
HubSpot Live Chat
LiveHelper Chat
Android
HubSpot Live Chat
LiveHelper Chat
macOS
HubSpot Live Chat
LiveHelper Chat
Windows
HubSpot Live Chat
LiveHelper Chat
Linux
HubSpot Live Chat
LiveHelper Chat
Deployment
Cloud / SaaS
HubSpot Live Chat
LiveHelper Chat
Self-hosted
HubSpot Live Chat
LiveHelper Chat
On-premise
HubSpot Live Chat
LiveHelper Chat

Integrations

What each product connects to. Counts come from the vendor's own integration directory where one exists.

HubSpot Live Chat

3 total
  • Slack
  • HubSpot CRM
  • HubSpot Mobile App
Independently observed

LiveHelper Chat

25 total
  • Telegram
  • WhatsApp
  • Facebook Messenger
  • Google Business Message
  • Rasa
  • Gemini
  • ChatGPT
  • Ollama
  • Zapier
  • n8n
  • Mattermost
  • Skype
  • Shopify
  • WordPress
  • Drupal
  • Prestashop
  • WHMCS
  • MessageBird
  • CloudTalk
  • Jitsi
  • Agora
  • Twilio
  • Google Analytics
  • Google Authentication
  • +1 more
Independently observed

Comparison generated from independently-sourced facts. Every value links to its source and retrieval date. See the method.