Comparison

HubSpot CRM vs Insightly

On the evidence we track, Insightly leads this comparison with a composite score of 65/100. Scores are only directly comparable because these tools share a category; the full breakdown and every source is below.

Machine formatsMarkdownJSONGraphQLMarkdown is open. JSON and GraphQL need a free key.
HubSpot CRM52
★Insightly65
Score
vioscaleAI score
HubSpot CRM52 / 100medium · 73%
Insightly65 / 100medium · 56%
Pricing
Free tier
HubSpot CRM✓
Insightly✗
Model
HubSpot CRMfreemium
Insightlycommercial
Price level
HubSpot CRMlow
Insightlyunknown
Transparent
HubSpot CRM✗
Insightly✗
Integrations
Count
HubSpot CRM11
Insightly2,000
Security
Disclosure policy
HubSpot CRM✓
Insightly–
Gdpr
HubSpot CRM✓
Insightly✓
Hipaa
HubSpot CRM–
Insightly✓
Soc2
HubSpot CRM✓
Insightly✓
Reliability
Sla pct
HubSpot CRM–
Insightly99.95
Status page
HubSpot CRM✓
Insightly✓
Market
Content
Faq
HubSpot CRM6 items
Insightly7 items

Capabilities

Feature-by-feature on the axes that matter for crm software. “-” means undocumented, not absent.

Core
Contact & account management
HubSpot CRM✓
Insightly✓
Deal / pipeline management
HubSpot CRM✓
Insightly✓
Lead scoring
HubSpot CRM✗
Insightly✓
Communication
Email sync & tracking
HubSpot CRM✓
Insightly✓
Automation
Marketing automation
HubSpot CRM✓
Insightly✓
Workflow automation
HubSpot CRM✓
Insightly✓
Insight
Reporting & dashboards
HubSpot CRM✓
Insightly✓
Sales forecasting
HubSpot CRM✓
Insightly✓
Access
Native mobile app
HubSpot CRM✗
Insightly✓
Extensibility
Public API
HubSpot CRM✗
Insightly✓
Custom fields & objects
HubSpot CRM✓
Insightly✓

What each one is

The product in its own terms, so the numbers below have context.

HubSpot CRM

A customer relationship management system that centralizes customer data and interactions on one platform, available as a perpetually free tier with optional paid premium features for teams seeking advanced capabilities.

Independently observed

Insightly

Leader

An accessible customer relationship management system that centralizes customer data and supports integration with email, calendar, project management, finance, and support tools to streamline team workflows.

Independently observed

Pricing

List pricing as published by each vendor, with the date we read it. Always verify at the source before you buy.

HubSpot CRM

HybridFree tier

Free CRM with optional paid premium tiers

as of verify ↗

Insightly

Leader
from $29/moHybrid14-day trial

From $29/user/month for CRM, $99/account/month for marketing automation, $29/user/month for support. 14-day free trial on CRM.

  • CRM Plus$29/user/month billed annually. 14-day free trial.
    • Lead and contact management
    • Project management
    • Advanced reports
    • Pre-built business dashboards
  • CRM Professional$49/user/month billed annually. 14-day free trial.
    • All Plus features
    • Lead assignment and routing
    • Workflow automation
    • AI Copilot
    • Email summaries and replies
  • CRM EnterpriseContact sales
    • All Professional features
    • Sandboxes
    • Products, pricebooks, and quotes
    • Comprehensive audit logging
    • Custom validation rules
    • +1 more
  • Marketing PlusContact sales
    • Email marketing automation
    • Prospect scoring
    • A/B testing
    • Built-in dashboards
  • Marketing ProfessionalContact sales
    • All Plus features
    • Custom scoring models
    • Advanced prospect tracking
    • Unlimited role-based permissions
  • Marketing EnterpriseContact sales
    • All Professional features
    • Comprehensive audit logging
    • Calculated fields
    • Custom validation rules
  • Support PlusContact sales
    • Comprehensive ticket editor
    • SLA tracking
    • Configurable email macros
    • Customizable reports
  • Support ProfessionalContact sales
    • All Plus features
    • Customer satisfaction surveys
    • Custom ticket automations
    • Portal customization
  • Support EnterpriseContact sales
    • All Professional features
    • Comprehensive audit logging
    • Custom validation rules
    • Unlimited brands and portals
  • AppConnect StandardContact sales
    • Drag-and-drop workflow builder
    • No-code integration
    • 2000+ app integrations
  • AppConnect ProfessionalContact sales
    • All Standard features
    • Custom AppConnect development
    • AWS Lambda support
  • AppConnect EnterpriseContact sales
    • All Professional features
    • Enterprise support
    • Priority development
as of verify ↗

Platform & deployment

Where each product runs and how it can be hosted. A dash means undocumented, not unsupported.

Platforms
Web
HubSpot CRM✓
Insightly✓
Deployment
Cloud / SaaS
HubSpot CRM✓
Insightly✓

Integrations

What each product connects to. Counts come from the vendor's own integration directory where one exists.

HubSpot CRM

11 total
  • Salesforce
  • TikTok
  • TikTok Ads
  • Reddit
  • Email
  • Social Media Marketing
  • Loop Marketing
  • Landing Page Designer
  • Blog
  • Video Production
  • Website Design
Independently observed

Insightly

Leader
13 total
  • Google
  • Microsoft
  • MS 365
  • PandaDoc
  • QuickBooks
  • Xero
  • DocuSign
  • Shopify
  • WordPress
  • Netsuite
  • Unbounce
  • Outlook
  • Slack
Independently observed
Still deciding?

HubSpot CRM or Insightly: which one depends on you

A composite score cannot know your constraints. Describe them and both get re-weighted against what you actually need, with the evidence behind every position.

Free to run, no account needed to start. How the evaluation works

Comparison generated from independently-sourced facts. Every value links to its source and retrieval date. See the method.