Comparison

HappyFox vs UVdesk

On the evidence we track, UVdesk leads this comparison with a composite score of 80/100. Scores are only directly comparable because these tools share a category; the full breakdown and every source is below.

Machine formatsJSONMarkdownGraphQLor send Accept: application/json
HappyFox52
UVdesk80
Score
Vioscale score
HappyFox52 / 100low · 42%
UVdesk80 / 100low · 43%
Pricing
Free tier
HappyFox
UVdesk
Model
HappyFoxcommercial
UVdeskfreemium
Price level
HappyFoxmid
UVdesklow
Starting price
HappyFox$29
UVdesk$8
Transparent
HappyFox
UVdesk
Integrations
Count
HappyFox4
UVdesk10
Security
Gdpr
HappyFox
UVdesk
Iso27001
HappyFox
UVdesk
Pci
HappyFox
UVdesk
Soc2
HappyFox
UVdesk

What each one is

The product in its own terms, so the numbers below have context.

HappyFox

A cloud-based support management system that enables organizations to handle customer inquiries, IT support requests, and internal service management through unified ticketing, live chat, and automation capabilities.

Independently observed

UVdesk

Leader

UVdesk is a helpdesk solution available as both open source for self-hosting and cloud-based SaaS. It specializes in customer support for ecommerce with features for multichannel integration, ticket management, and workflow automation.

Independently observed

Pricing

List pricing as published by each vendor, with the date we read it. Always verify at the source before you buy.

HappyFox

from $29/moSubscription14-day trial

From $29/mo with 14-day free trial. Unlimited agents on all plans.

  • Starting Plan$29/mo with unlimited agents
    • Unlimited agents
as of verify ↗

UVdesk

Leader
from $8/agent/moSubscriptionFree tier30-day trial

Free tier with unlimited agents. Paid plans start at $8/agent/month (annual) or $11/agent/month (monthly). 30-day free trial for paid plans.

  • FreeFree
    • Unlimited agents
    • Security
    • Company settings
    • Workflow
    • Theme customization
  • Basic$8/agent/month when billed annually or $11/agent/month month-to-month (minimum 2 agents)
    • Basic features
    • eCommerce multi-channel integration
    • Agent performance examination
    • Form builder app
  • Pro$15/agent/month when billed annually or $18/agent/month month-to-month
    • Pro features
    • eCommerce multi-channel support
as of verify ↗

Platform & deployment

Where each product runs and how it can be hosted. A dash means undocumented, not unsupported.

Platforms
Web
HappyFox
UVdesk
iOS
HappyFox
UVdesk
Android
HappyFox
UVdesk
Deployment
Cloud / SaaS
HappyFox
UVdesk
Self-hosted
HappyFox
UVdesk

Integrations

What each product connects to. Counts come from the vendor's own integration directory where one exists.

HappyFox

4 total
  • Slack
  • Facebook Messenger
  • Gmail
  • Microsoft Teams
Independently observed

UVdesk

Leader
10 total
  • Etsy
  • Shopify
  • CS-Cart
  • Magento
  • Opencart
  • Facebook
  • Twitter
  • LinkedIn
  • Google
  • PayPal
Independently observed

Comparison generated from independently-sourced facts. Every value links to its source and retrieval date. See the method.