Grafana vs Middleware
On the evidence we track, Middleware leads this comparison with a composite score of 71/100. Scores are only directly comparable because these tools share a category; the full breakdown and every source is below.
Capabilities
Feature-by-feature on the axes that matter for observability tools. “-” means undocumented, not absent.
What each one is
The product in its own terms, so the numbers below have context.
Grafana
A full-stack observability platform that ingests telemetry data from multiple sources and provides dashboards, alerting, incident management, and AI-assisted troubleshooting. Supports open standards including OpenTelemetry and can be deployed as a cloud service or self-hosted.
Middleware
LeaderA unified monitoring solution that ingests logs, metrics, and traces from infrastructure and applications, then uses artificial intelligence to identify problems and suggest automated fixes.
Pricing
List pricing as published by each vendor, with the date we read it. Always verify at the source before you buy.
Grafana
Free forever tier always available. Pro plans from $19/month + usage with volume discounts. Enterprise from $25,000/year with custom terms.
- FreeFree
- All Grafana Cloud services with limited usage
- Community support
- 14 days retention for metrics, logs, traces, profiles, and k6 performance tests
- ProFrom $19/month + usage with automatic volume discounts
- Everything in Free plan
- Pay as you go above free tier with volume discounts
- 8×5 email support
- 13 months retention for metrics; 30 days retention for logs, traces, profiles, k6 performance tests
- Adaptive Logs and Metrics cost optimization
- EnterpriseContact sales
- Premium support
- Custom retention policies
- Deployment flexibility (Public Cloud, Federal Cloud, or Bring Your Own Cloud)
- As low as $3 per 1k series for metrics at scale
- Custom pricing based on annual commit and volume
Middleware
LeaderFrom $0.30/GB for logs. Free 14-day trial available. Pay-as-you-go or custom enterprise plans.
- Free TrialFree
- Unlimited data ingestion
- Unlimited RUM sessions
- Unlimited synthetic checks
- 10 browser test runs
- Unlimited users
- +1 more
- Pay As You Go$0.30/GB for logs/metrics/traces, $1 per 1K RUM sessions, $1 per 5K synthetic checks, $10 per 1K browser test runs
- Error detection and solving with OpsAI
- Ingestion control and data pipeline management
- SSO and security features
- Dedicated Slack/MS Teams support channel
- Logs aggregation and analysis
- +8 more
- CustomContact sales
- All Pay As You Go features
- Volume discounts
- Multi-year contract options
- Custom data retention policies
- Bring Your Own Cloud (BYOC) deployment
- +5 more
Platform & deployment
Where each product runs and how it can be hosted. A dash means undocumented, not unsupported.
Integrations
What each product connects to. Counts come from the vendor's own integration directory where one exists.
- Prometheus
- AWS
Grafana
- Loki
- Elasticsearch
- InfluxDB
- Postgres
- Kubernetes
Middleware
Leader- Slack
- Google Cloud
- Stripe
- OpenTelemetry
- Amazon S3
- Azure Blob Storage
Comparison generated from independently-sourced facts. Every value links to its source and retrieval date. See the method.