Comparison

Grafana OnCall vs ilert

On the evidence we track, ilert leads this comparison with a composite score of 75/100. Scores are only directly comparable because these tools share a category; the full breakdown and every source is below.

Machine formatsMarkdownJSONGraphQLMarkdown is open. JSON and GraphQL need a free key.
Grafana OnCall46
★ilert75
Score
vioscaleAI score
Grafana OnCall46 / 100low · 2%
ilert75 / 100medium · 72%
Pricing
Free tier
Grafana OnCall–
ilert✓
Model
Grafana OnCall–
Price level
Grafana OnCall–
ilertlow
Transparent
Grafana OnCall–
ilert✓
Integrations
Count
Grafana OnCall2
ilert100
Security
Certifications
Grafana OnCall–
Disclosure policy
Grafana OnCall–
ilert✓
Gdpr
Grafana OnCall–
ilert✓
Iso27001
Grafana OnCall–
ilert✓
Trust center
Grafana OnCall–
Reliability
Sla pct
Grafana OnCall–
ilert99.99
Status page
Grafana OnCall–
ilert✓
Market
Availability
Content
Faq
Grafana OnCall–
ilert7 items

Capabilities

Feature-by-feature on the axes that matter for on call management. “-” means undocumented, not absent.

Capabilities
Deployment model
Grafana OnCall-
ilertSaas
SMS alerting
Grafana OnCall-
ilert✓
Voice call alerting
Grafana OnCall-
ilert✓
Mobile app push
Grafana OnCall-
ilert✓
Escalation policies
Grafana OnCall-
ilert✓
Shift schedule management
Grafana OnCall-
ilert✓
Holiday vacation overrides
Grafana OnCall-
ilert✓
Alert routing rules
Grafana OnCall-
ilert✓
Slack teams integration
Grafana OnCall-
ilert✓
Incident response module
Grafana OnCall-
ilert✓
SOC2 type ii
Grafana OnCall-
ilert-
ISO 27001
Grafana OnCall-
ilert✓
Pricing model
Grafana OnCall-
ilertFreemium

What each one is

The product in its own terms, so the numbers below have context.

Grafana OnCall

A pre-built dashboard displaying CPI metrics through statistical and timeline visualizations, configured to work with Loki and Prometheus data sources.

Independently observed

ilert

Leader

Multi-channel alerting system (SMS, voice, push notification) with on-call scheduling, escalation policies, and incident management featuring AI-assisted alert triage and incident investigation.

Independently observed

Pricing

List pricing as published by each vendor, with the date we read it. Always verify at the source before you buy.

Grafana OnCall

Pricing not documented yet.

ilert

Leader
SubscriptionFree tier
  • FreeFree
  • Scale-
  • EnterpriseContact sales
as of verify ↗

Platform & deployment

Where each product runs and how it can be hosted. A dash means undocumented, not unsupported.

Platforms
Web
Grafana OnCall✓
ilert✓
iOS
Grafana OnCall✗
ilert✓
Android
Grafana OnCall✗
ilert✓
CLI
Grafana OnCall✗
ilert✓
Deployment
Cloud / SaaS
Grafana OnCall–
ilert✓

Integrations

What each product connects to. Counts come from the vendor's own integration directory where one exists.

In common (1)
  • Prometheus

Grafana OnCall

2 total - 1 not shared
  • Loki
Independently observed

ilert

Leader
56 total - 55 not shared
  • ServiceNow
  • Jira Service Management
  • Autotask
  • Slack
  • Microsoft Teams
  • Google Chat
  • Sysdig
  • Cortex XSOAR
  • CrowdStrike
  • AWS GuardDuty
  • Search Guard
  • Google Security Command Center
  • PA Prisma Cloud
  • Apica
  • Netdata
  • IT-Conductor
  • Telegram
  • WhatsApp
  • Terraform
  • GitHub
  • Kubernetes
  • OpenNMS
  • Datadog
  • JIRA
  • +31 more
Independently observed
Still deciding?

Grafana OnCall or ilert: which one depends on you

A composite score cannot know your constraints. Describe them and both get re-weighted against what you actually need, with the evidence behind every position.

Free to run, no account needed to start. How the evaluation works

Comparison generated from independently-sourced facts. Every value links to its source and retrieval date. See the method.