Comparison

GoTo Meeting vs Zoom

On the evidence we track, Zoom leads this comparison with a composite score of 64/100. Scores are only directly comparable because these tools share a category; the full breakdown and every source is below.

Machine formatsMarkdownJSONGraphQLMarkdown is open. JSON and GraphQL need a free key.
GoTo Meeting46
★Zoom64
Score
vioscaleAI score
GoTo Meeting46 / 100medium · 55%
Zoom64 / 100medium · 72%
Pricing
Free tier
GoTo Meeting✗
Zoom✓
Model
GoTo Meetingquote
Price level
GoTo Meetingunknown
Zoomlow
Transparent
GoTo Meeting✗
Zoom✗
Integrations
Count
GoTo Meeting2
Zoom2
Security
Certifications
GoTo Meeting–
Disclosure policy
GoTo Meeting–
Zoom✓
Gdpr
GoTo Meeting–
Zoom✓
Hipaa
GoTo Meeting✓
Zoom✓
Iso27001
GoTo Meeting–
Zoom✓
Soc2
GoTo Meeting✓
Zoom✓
Reliability
Sla pct
GoTo Meeting99.999
Zoom99.99
Status page
GoTo Meeting✓
Zoom✓
Content
Faq
GoTo Meeting6 items

Capabilities

Feature-by-feature on the axes that matter for video conferencing. “-” means undocumented, not absent.

Capabilities
Webinar mode
GoTo Meeting✓
Zoom✓
Live transcription
GoTo Meeting✓
Zoom-
AI assistant
GoTo Meeting✓
Zoom✓
Breakout rooms
GoTo Meeting✓
Zoom-
Browser join
GoTo Meeting-
Zoom✓
Pstn dial in
GoTo Meeting✓
Zoom✓
Virtual backgrounds
GoTo Meeting-
Zoom-
SSO SAML
GoTo Meeting✓
Zoom-
HIPAA available
GoTo Meeting-
Zoom✓
SOC2
GoTo Meeting-
Zoom✓
Open source
GoTo Meeting-
Zoom-

What each one is

The product in its own terms, so the numbers below have context.

GoTo Meeting

A cloud phone system combining voice calling, video meetings, team messaging, and customer experience management tools. Offers multiple tier options from basic telephony to AI-powered contact center functionality.

Independently observed

Zoom

Leader

A comprehensive unified communications solution offering video conferencing, instant messaging, cloud-based phone service, webinars, and workplace collaboration features, deployable in cloud or on-premises environments.

Independently observed

Pricing

List pricing as published by each vendor, with the date we read it. Always verify at the source before you buy.

GoTo Meeting

Quote-based

Contact sales for custom pricing

  • Phone SystemContact sales
  • Customer Experience (CX)Contact sales
  • CX CompleteContact sales
  • Contact CenterContact sales
as of verify ↗

Zoom

Leader
SubscriptionFree tier
  • School and Campus-
    • Meetings up to 300 participants for 30 hours
    • Team Chat with direct, channel, and group messaging
    • Unlimited whiteboards
    • Screen sharing with co-annotation
    • Breakout rooms and polling
    • +9 more
  • School and Campus Plus-
    • All School and Campus features plus:
    • Zoom Phone with unlimited internal calling
    • Metered outbound calling within US & Canada
    • 10GB cloud storage per user
    • LTI integration
    • +5 more
  • EnterpriseContact sales
    • Meetings up to 500+ participants
    • Webinars up to 500 attendees
    • Unlimited cloud storage
    • Zoom Phone with unlimited calling
    • Conference Room Connector
    • +3 more
as of verify ↗

Platform & deployment

Where each product runs and how it can be hosted. A dash means undocumented, not unsupported.

Platforms
Web
GoTo Meeting✓
Zoom✓
iOS
GoTo Meeting✓
Zoom✓
Android
GoTo Meeting✓
Zoom✓
macOS
GoTo Meeting✓
Zoom✓
Windows
GoTo Meeting✓
Zoom✓
Linux
GoTo Meeting✗
Zoom✓
Deployment
Cloud / SaaS
GoTo Meeting✓
Zoom✓

Integrations

What each product connects to. Counts come from the vendor's own integration directory where one exists.

GoTo Meeting

10 total
  • Slack
  • Office 365
  • Google Calendar
  • Salesforce
  • Outlook
  • Chrome
  • ServiceNow
  • Zendesk
  • Miro
  • Microsoft Office 365
Independently observed

Zoom

Leader
5 total
  • Skype for Business (Lync)
  • Learning Tools Interoperability (LTI)
  • Third-party applications via App Marketplace
  • Microsoft 365
  • Google
Independently observed
Still deciding?

GoTo Meeting or Zoom: which one depends on you

A composite score cannot know your constraints. Describe them and both get re-weighted against what you actually need, with the evidence behind every position.

Free to run, no account needed to start. How the evaluation works

Comparison generated from independently-sourced facts. Every value links to its source and retrieval date. See the method.