Comparison

Freshsales vs Vtiger

On the evidence we track, Freshsales leads this comparison with a composite score of 84/100. Scores are only directly comparable because these tools share a category; the full breakdown and every source is below.

Machine formatsJSONMarkdownGraphQLor send Accept: application/json
Freshsales84
Vtiger71
Score
Vioscale score
Freshsales84 / 100medium · 73%
Vtiger71 / 100low · 36%
Pricing
Free tier
Freshsales
Vtiger
Model
Freshsalescommercial
Price level
Freshsaleslow
Vtigerlow
Transparent
Freshsales
Vtiger
Integrations
Count
Freshsales1,200
Vtiger6
Security
Disclosure policy
Freshsales
Vtiger
Gdpr
Freshsales
Vtiger
Iso27001
Freshsales
Vtiger
Soc2
Freshsales
Vtiger
Reliability
Sla pct
Freshsales99.9
Vtiger
Status page
Freshsales
Vtiger
Release
Cadence days
Freshsales30
Vtiger
Market
Availability
Vtiger
Content
Faq
Freshsales8 items
Vtiger8 items

Capabilities

Feature-by-feature on the axes that matter for crm software. “-” means undocumented, not absent.

Core
Contact & account management
Freshsales
Vtiger
Deal / pipeline management
Freshsales
Vtiger
Lead scoring
Freshsales
Vtiger-
Communication
Email sync & tracking
Freshsales
Vtiger
Automation
Marketing automation
Freshsales-
Vtiger
Workflow automation
Freshsales
Vtiger
Insight
Reporting & dashboards
Freshsales
Vtiger
Sales forecasting
Freshsales
Vtiger
Access
Native mobile app
Freshsales
Vtiger
Extensibility
Public API
Freshsales
Vtiger-
Custom fields & objects
Freshsales
Vtiger-

What each one is

The product in its own terms, so the numbers below have context.

Freshsales

Leader

A cloud-based sales CRM that enables teams to organize contacts, manage deals through visual pipelines, and automate repetitive tasks. It integrates AI-powered insights and lead scoring to streamline the sales process.

Independently observed

Vtiger

An integrated customer relationship management system that combines sales, marketing, and support functions with AI-driven automation and analytics capabilities.

Independently observed

Pricing

List pricing as published by each vendor, with the date we read it. Always verify at the source before you buy.

Freshsales

Leader
from $9/moSubscription21-day trial

From $9/user/month, billed annually. Free 21-day trial.

  • Growth$9/user/month, billed annually
    • Kanban view
    • Contact lifecycle stages
    • Chat, Email, and phone
    • Email templates
    • Custom fields
    • +1 more
  • Pro$39/user/month, billed annually
    • Everything in Growth, plus:
    • Contact scoring
    • Deal insights
    • Custom sales activities
    • Territory management
    • +1 more
  • Enterprise$59/user/month, billed annually
    • Everything in Pro, plus:
    • Forecasting insights
    • Field-level permissions
    • Custom modules
    • Sandbox
    • +1 more
as of verify ↗

Vtiger

from $12/moSubscription15-day trial

From $12/user/month. 15-day free trial. Yearly billing saves up to 34%.

  • One Growth$12/user/month (Standard)
    • Contact, Account & Lead Management
    • Marketing Campaigns
    • Help Desk & Customer Portal
    • Inventory & Invoicing
    • Reports & Dashboards
    • +1 more
  • One Professional$30/user/month (Standard) or $20/user/month (Single App)
    • Advanced Sales Automation
    • Process Designer
    • Advanced Marketing Automation
    • Advanced Help Desk Automation
    • Subscription & Vendor Management
    • +1 more
  • One Enterprise$42/user/month (Standard) or $30/user/month (Single App)
    • Multi-Currency Support
    • Contact Engagement Insights
    • Internal Ticketing
    • Work Order Management
    • Advanced Project Automation
    • +1 more
  • One AI$50/user/month (Standard) or $38/user/month (Single App)
    • Built-in AI Voice Assistant Integration
    • Generative AI Designer
    • Predictive AI Designer
as of verify ↗

Platform & deployment

Where each product runs and how it can be hosted. A dash means undocumented, not unsupported.

Platforms
Web
Freshsales
Vtiger
iOS
Freshsales
Vtiger
Android
Freshsales
Vtiger
Deployment
Cloud / SaaS
Freshsales
Vtiger

Integrations

What each product connects to. Counts come from the vendor's own integration directory where one exists.

In common (1)
  • Email

Freshsales

Leader
2 total - 1 not shared
  • Chat
Independently observed

Vtiger

6 total - 5 not shared
  • Phone
  • SMS
  • Video Conferencing
  • Google
  • Microsoft Teams
Independently observed

Comparison generated from independently-sourced facts. Every value links to its source and retrieval date. See the method.