Comparison

Freshsales vs Vtiger

On the evidence we track, Freshsales leads this comparison with a composite score of 84/100. Scores are only directly comparable because these tools share a category; the full breakdown and every source is below.

Machine formatsMarkdownJSONGraphQLMarkdown is open. JSON and GraphQL need a free key.
★Freshsales84
Vtiger63
Score
vioscaleAI score
Freshsales84 / 100medium · 72%
Vtiger63 / 100low · 36%
Pricing
Free tier
Freshsales✗
Vtiger✗
Model
Freshsalescommercial
Price level
Freshsaleslow
Vtigerlow
Starting price
Freshsales$9
Vtiger–
Transparent
Freshsales✓
Vtiger✓
Integrations
Count
Freshsales1,200
Vtiger6
Security
Disclosure policy
Freshsales✓
Vtiger–
Gdpr
Freshsales✓
Vtiger–
Iso27001
Freshsales✓
Vtiger–
Soc2
Freshsales✓
Vtiger–
Trust center
Reliability
Sla pct
Freshsales99.9
Vtiger–
Status page
Freshsales✓
Vtiger–
Release
Cadence days
Freshsales30
Vtiger–
Content
Faq
Freshsales8 items
Vtiger8 items

Capabilities

Feature-by-feature on the axes that matter for crm software. “-” means undocumented, not absent.

Core
Contact & account management
Freshsales✓
Vtiger✓
Deal / pipeline management
Freshsales✓
Vtiger✓
Lead scoring
Freshsales✓
Vtiger-
Communication
Email sync & tracking
Freshsales✓
Vtiger✓
Automation
Marketing automation
Freshsales✓
Vtiger✓
Workflow automation
Freshsales✓
Vtiger✓
Insight
Reporting & dashboards
Freshsales✓
Vtiger✓
Sales forecasting
Freshsales✓
Vtiger✓
Access
Native mobile app
Freshsales✓
Vtiger✓
Extensibility
Public API
Freshsales✓
Vtiger-
Custom fields & objects
Freshsales✓
Vtiger-

What each one is

The product in its own terms, so the numbers below have context.

Freshsales

Leader

A sales customer relationship management system combining pipeline and lead management with artificial intelligence-driven recommendations to help teams engage prospects, manage deals, and improve sales efficiency.

Independently observed

Vtiger

An integrated customer relationship management system that combines sales, marketing, and support functions with AI-driven automation and analytics capabilities.

Independently observed

Pricing

List pricing as published by each vendor, with the date we read it. Always verify at the source before you buy.

Freshsales

Leader
from $9/moSubscription21-day trial

From $9/user/month, billed annually. Free 21-day trial.

  • Growth$9/user/month, billed annually
    • Kanban view
    • Contact lifecycle stages
    • Chat, Email, and phone
    • Email templates
    • Custom fields
    • +1 more
  • Pro$39/user/month, billed annually
    • Everything in Growth, plus:
    • Contact scoring
    • Deal insights
    • Custom sales activities
    • Territory management
    • +1 more
  • Enterprise$59/user/month, billed annually
    • Everything in Pro, plus:
    • Forecasting insights
    • Field-level permissions
    • Custom modules
    • Sandbox
    • +1 more
as of verify ↗

Vtiger

from $12/moSubscription15-day trial

From $12/user/month. 15-day free trial. Yearly billing saves up to 34%.

  • One Growth$12/user/month (Standard)
    • Contact, Account & Lead Management
    • Marketing Campaigns
    • Help Desk & Customer Portal
    • Inventory & Invoicing
    • Reports & Dashboards
    • +1 more
  • One Professional$30/user/month (Standard) or $20/user/month (Single App)
    • Advanced Sales Automation
    • Process Designer
    • Advanced Marketing Automation
    • Advanced Help Desk Automation
    • Subscription & Vendor Management
    • +1 more
  • One Enterprise$42/user/month (Standard) or $30/user/month (Single App)
    • Multi-Currency Support
    • Contact Engagement Insights
    • Internal Ticketing
    • Work Order Management
    • Advanced Project Automation
    • +1 more
  • One AI$50/user/month (Standard) or $38/user/month (Single App)
    • Built-in AI Voice Assistant Integration
    • Generative AI Designer
    • Predictive AI Designer
as of verify ↗

Platform & deployment

Where each product runs and how it can be hosted. A dash means undocumented, not unsupported.

Platforms
Web
Freshsales✓
Vtiger✗
iOS
Freshsales✗
Vtiger✓
Android
Freshsales✗
Vtiger✓
Deployment
Cloud / SaaS
Freshsales✓
Vtiger✓

Integrations

What each product connects to. Counts come from the vendor's own integration directory where one exists.

In common (1)
  • Email

Freshsales

Leader
2 total - 1 not shared
  • Chat
Independently observed

Vtiger

6 total - 5 not shared
  • Phone
  • SMS
  • Video Conferencing
  • Google
  • Microsoft Teams
Independently observed
Still deciding?

Freshsales or Vtiger: which one depends on you

A composite score cannot know your constraints. Describe them and both get re-weighted against what you actually need, with the evidence behind every position.

Free to run, no account needed to start. How the evaluation works

Comparison generated from independently-sourced facts. Every value links to its source and retrieval date. See the method.