Freshsales vs Insightly
On the evidence we track, Freshsales leads this comparison with a composite score of 84/100. Scores are only directly comparable because these tools share a category; the full breakdown and every source is below.
Capabilities
Feature-by-feature on the axes that matter for crm software. “-” means undocumented, not absent.
What each one is
The product in its own terms, so the numbers below have context.
Freshsales
LeaderA cloud-based sales CRM that enables teams to organize contacts, manage deals through visual pipelines, and automate repetitive tasks. It integrates AI-powered insights and lead scoring to streamline the sales process.
Insightly
Insightly is a customer relationship management platform that helps teams manage leads, opportunities, and customer support through integrated sales, marketing, and ticketing tools. The platform includes workflow automation, business dashboards, and extensive third-party integrations to streamline operations.
Pricing
List pricing as published by each vendor, with the date we read it. Always verify at the source before you buy.
Freshsales
LeaderFrom $9/user/month, billed annually. Free 21-day trial.
- Growth$9/user/month, billed annually
- Kanban view
- Contact lifecycle stages
- Chat, Email, and phone
- Email templates
- Custom fields
- +1 more
- Pro$39/user/month, billed annually
- Everything in Growth, plus:
- Contact scoring
- Deal insights
- Custom sales activities
- Territory management
- +1 more
- Enterprise$59/user/month, billed annually
- Everything in Pro, plus:
- Forecasting insights
- Field-level permissions
- Custom modules
- Sandbox
- +1 more
Insightly
From $29/user/month for CRM, $99/account/month for marketing automation, $29/user/month for support. 14-day free trial on CRM.
- CRM Plus$29/user/month billed annually. 14-day free trial.
- Lead and contact management
- Project management
- Advanced reports
- Pre-built business dashboards
- CRM Professional$49/user/month billed annually. 14-day free trial.
- All Plus features
- Lead assignment and routing
- Workflow automation
- AI Copilot
- Email summaries and replies
- CRM EnterpriseContact sales
- All Professional features
- Sandboxes
- Products, pricebooks, and quotes
- Comprehensive audit logging
- Custom validation rules
- +1 more
- Marketing PlusContact sales
- Email marketing automation
- Prospect scoring
- A/B testing
- Built-in dashboards
- Marketing ProfessionalContact sales
- All Plus features
- Custom scoring models
- Advanced prospect tracking
- Unlimited role-based permissions
- Marketing EnterpriseContact sales
- All Professional features
- Comprehensive audit logging
- Calculated fields
- Custom validation rules
- Support PlusContact sales
- Comprehensive ticket editor
- SLA tracking
- Configurable email macros
- Customizable reports
- Support ProfessionalContact sales
- All Plus features
- Customer satisfaction surveys
- Custom ticket automations
- Portal customization
- Support EnterpriseContact sales
- All Professional features
- Comprehensive audit logging
- Custom validation rules
- Unlimited brands and portals
- AppConnect StandardContact sales
- Drag-and-drop workflow builder
- No-code integration
- 2000+ app integrations
- AppConnect ProfessionalContact sales
- All Standard features
- Custom AppConnect development
- AWS Lambda support
- AppConnect EnterpriseContact sales
- All Professional features
- Enterprise support
- Priority development
Platform & deployment
Where each product runs and how it can be hosted. A dash means undocumented, not unsupported.
Integrations
What each product connects to. Counts come from the vendor's own integration directory where one exists.
Freshsales
Leader- Chat
Insightly
- Microsoft
- MS 365
- PandaDoc
- QuickBooks
- Xero
- DocuSign
- Shopify
- WordPress
- Netsuite
Comparison generated from independently-sourced facts. Every value links to its source and retrieval date. See the method.