Comparison

Followup CRM vs ServiceTitan

No clear leader: Followup CRM (47.8) and ServiceTitan (43.1) are within the 5-point margin; treat as a tie. The attribute-by-attribute breakdown below, with a source and date on every value, is the honest way to compare them.

Machine formatsJSONMarkdownGraphQLor send Accept: application/json
Followup CRM48
ServiceTitan43
Score
Vioscale score
Followup CRM48 / 100medium · 55%
ServiceTitan43 / 100low · 45%
Pricing
Free tier
Followup CRM
ServiceTitan
Model
Followup CRMcommercial
ServiceTitancommercial
Price level
Followup CRMhigh
ServiceTitanunknown
Starting price
Followup CRM$99
ServiceTitan
Transparent
Followup CRM
ServiceTitan
Integrations
Count
Followup CRM2
ServiceTitan70
Security
Disclosure policy
Followup CRM
ServiceTitan
Gdpr
Followup CRM
ServiceTitan
Iso27001
Followup CRM
ServiceTitan
Pci
Followup CRM
ServiceTitan
Soc2
Followup CRM
ServiceTitan
Reliability
Sla pct
Followup CRM99.9
ServiceTitan
Status page
Followup CRM
ServiceTitan
Market
Availability
ServiceTitan

Capabilities

Feature-by-feature on the axes that matter for contractor crm. “-” means undocumented, not absent.

Capabilities
Aerial measurement eagleview hover sync
Followup CRM-
ServiceTitan-
Good better best proposal templates
Followup CRM
ServiceTitan-
Digital contract e signature
Followup CRM-
ServiceTitan-
Integrated consumer financing approval
Followup CRM-
ServiceTitan-
Material supplier abc beacon live pricing
Followup CRM-
ServiceTitan-
Automated email SMS followup drip campaigns
Followup CRM
ServiceTitan-
Job site photo and document storage
Followup CRM-
ServiceTitan-
Drag and drop sales pipeline kanban
Followup CRM
ServiceTitan-
Sales rep commission tracking
Followup CRM-
ServiceTitan-
SOC2 type ii
Followup CRM
ServiceTitan-
ISO 27001
Followup CRM-
ServiceTitan-

What each one is

The product in its own terms, so the numbers below have context.

Followup CRM

A cloud-based CRM designed for construction teams that automates bid tracking, lead management, and customer communication using AI, helping contractors eliminate spreadsheet-based workflows and improve sales efficiency.

Independently observed

ServiceTitan

Software that enables trade service businesses to manage work orders, generate proposals and quotes, optimize project profitability, handle accounting and billing, and integrate with supplier and business management tools.

Independently observed

Pricing

List pricing as published by each vendor, with the date we read it. Always verify at the source before you buy.

Followup CRM

from $99/seat/moSubscription

From $99/user/mo (Starter, min 5 users) to custom Enterprise pricing. 20% discount for annual payment.

  • Starter$99/user/mo (5-user minimum), save 20% with annual prepayment ($119 monthly rate)
    • Up to 3 teams
    • Proposals
    • 20 automations
    • 5 dashboards
    • 2-factor authentication
  • Professional$149/user/mo, save 20% with annual prepayment ($179 monthly rate)
    • Everything in Starter
    • Unlimited teams
    • Unlimited automations
    • 20 dashboards
    • Single sign-on (SSO)
  • EnterpriseContact sales
    • Everything in Professional
    • Multi-entity support
    • Unlimited teams & locations
    • Unlimited dashboards
    • Enterprise SSO
    • +1 more
as of verify ↗

ServiceTitan

Quote-based
as of verify ↗

Platform & deployment

Where each product runs and how it can be hosted. A dash means undocumented, not unsupported.

Platforms
Web
Followup CRM
ServiceTitan
Deployment
Cloud / SaaS
Followup CRM
ServiceTitan

Integrations

What each product connects to. Counts come from the vendor's own integration directory where one exists.

Followup CRM

2 total
  • Foundation Software
  • Outlook
Independently observed

ServiceTitan

6 total
  • ABC Supply Co.
  • ServiceChannel
  • XOi
  • Viewpoint Spectrum
  • Sage
  • Ferguson
Independently observed

Comparison generated from independently-sourced facts. Every value links to its source and retrieval date. See the method.

Followup CRM vs ServiceTitan: an evidence-based comparison · Vioscale