vioscaleAI
Comparison

Dialpad Ai vs Fathom

On the evidence we track, Dialpad Ai leads this comparison with a composite score of 63/100. Scores are only directly comparable because these tools share a category; the full breakdown and every source is below.

Dialpad Ai full profile →Fathom full profile →
Machine formatsMarkdownJSONGraphQLMarkdown is open. JSON and GraphQL need a free key.
★Dialpad Ai63
Fathom51
Score
vioscaleAI score
Dialpad Ai63 / 100medium · 73%
Fathom51 / 100medium · 70%
Pricing
Free tier
Dialpad Ai✓
Fathom✓
Model
Dialpad Aifree
Fathomfreemium
Price level
Dialpad Aifree
Fathomlow
Starting price
Dialpad Ai$15
Fathom–
Transparent
Dialpad Ai✗
Fathom✗
Integrations
Count
Dialpad Ai4
Fathom6
Security
Certifications
Dialpad Ai–
FathomSOC 2 Type II
Gdpr
Dialpad Ai✓
Fathom✓
Hipaa
Dialpad Ai✓
Fathom✓
Iso27001
Dialpad Ai✓
Fathom–
Pci
Dialpad Ai✓
Fathom–
Soc2
Dialpad Ai✓
Fathom✓
Reliability
Sla pct
Dialpad Ai100
Fathom–
Market
Availability
Dialpad AiAvailable worldwide
Fathom–
Content
Faq
Dialpad Ai6 items
Fathom6 items

Capabilities

Feature-by-feature on the axes that matter for conversation intelligence. “-” means undocumented, not absent.

Capabilities
Zoom teams meet bot recording
Dialpad Ai-
Fathom✓
Multi language speech to text transcription
Dialpad Ai-
Fathom-
AI meeting summary and next steps generation
Dialpad Ai✓
Fathom✓
Competitor keyword mention trackers
Dialpad Ai-
Fathom-
Speaker talk time ratio analytics
Dialpad Ai-
Fathom-
Playlist snipping and sharing for coaching
Dialpad Ai-
Fathom-
Auto log summary to CRM opportunity
Dialpad Ai✓
Fathom✓
Salesforce hubspot CRM sync
Dialpad Ai✓
Fathom✓
Slack ms teams deal alerts sync
Dialpad Ai-
Fathom✓
SOC2 type ii
Dialpad Ai-
Fathom✓
ISO 27001
Dialpad Ai-
Fathom-
Pricing model
Dialpad AiFreemium
Fathom-

What each one is

The product in its own terms, so the numbers below have context.

Dialpad Ai

Leader

A cloud-native business communications platform that integrates calling, video conferencing, and team messaging with built-in AI capabilities including real-time transcription, call summaries, and automated contact center support.

Independently observed

Fathom

A service that records meetings, produces transcripts and summaries with action items, and automatically connects meeting information to CRM and team collaboration platforms.

Independently observed

Pricing

List pricing as published by each vendor, with the date we read it. Always verify at the source before you buy.

Dialpad Ai

Leader
from $15/seat/moSubscriptionFree tier14-day trial

From $15/user/month with 14-day free trial

  • Standard$15/user/month
    • Unlimited calling in US and Canada
    • AI-powered meetings
    • Real-time transcription
    • Call summaries
    • Team messaging
    • +1 more
  • Professional-
    • CRM integrations
    • Advanced integrations
    • 24/7 support
    • Multi-office management
  • EnterpriseContact sales
    • 99.9% uptime SLA
    • Unlimited scalability
    • SSO
    • Advanced user access controls
    • Enterprise support
as of verify ↗

Fathom

SubscriptionFree tier
as of verify ↗

Platform & deployment

Where each product runs and how it can be hosted. A dash means undocumented, not unsupported.

Platforms
Web
Dialpad Ai✓
Fathom✗
iOS
Dialpad Ai✗
Fathom✓
Deployment
Cloud / SaaS
Dialpad Ai✓
Fathom✓

Integrations

What each product connects to. Counts come from the vendor's own integration directory where one exists.

In common (4)
  • Salesforce
  • HubSpot
  • Google Calendar
  • Microsoft Teams

Dialpad Ai

Leader
17 total - 13 not shared
  • Zendesk
  • ServiceNow
  • Zoho CRM
  • Google Workspace
  • Calendly
  • Bullhorn
  • Clio
  • Rippling
  • Zapier
  • Microsoft 365
  • Okta
  • Azure
  • OneLogin
Independently observed

Fathom

12 total - 8 not shared
  • Zoom
  • Google Meet
  • Outlook Calendar
  • ChatGPT
  • Claude
  • Slack
  • Notion
  • Asana
Independently observed
Still deciding?

Dialpad Ai or Fathom: which one depends on you

A composite score cannot know your constraints. Describe them and both get re-weighted against what you actually need, with the evidence behind every position.

Free to run, no account needed to start. How the evaluation works

Comparison generated from independently-sourced facts. Every value links to its source and retrieval date. See the method.