Comparison

Crazy Egg vs OpenReplay

On the evidence we track, OpenReplay leads this comparison with a composite score of 60/100. Scores are only directly comparable because these tools share a category; the full breakdown and every source is below.

Machine formatsJSONMarkdownGraphQLor send Accept: application/json
Crazy Egg53
OpenReplay60
Score
Vioscale score
Crazy Egg53 / 100low · 42%
OpenReplay60 / 100medium · 55%
Pricing
Free tier
Crazy Egg
OpenReplay
Model
Crazy Eggfreemium
OpenReplayfreemium
Price level
Crazy Eggmid
OpenReplayhigh
Starting price
Crazy Egg$29
OpenReplay$199
Transparent
Crazy Egg
OpenReplay
Integrations
Count
Crazy Egg7
OpenReplay18
Security
Gdpr
Crazy Egg
OpenReplay
Hipaa
Crazy Egg
OpenReplay
Soc2
Crazy Egg
OpenReplay

Capabilities

Feature-by-feature on the axes that matter for heatmaps analytics. “-” means undocumented, not absent.

Capabilities
Click and scroll heatmaps
Crazy Egg-
OpenReplay-
User session video recording dvr
Crazy Egg-
OpenReplay
Rage click and frustration tracking
Crazy Egg-
OpenReplay
Form field abandonment analytics
Crazy Egg-
OpenReplay-
Automated pii credit card masking
Crazy Egg-
OpenReplay-
Javascript console error recording
Crazy Egg-
OpenReplay
Google analytics adobe sync
Crazy Egg-
OpenReplay-
Zendesk intercom helpdesk sync
Crazy Egg-
OpenReplay-
Optimizely vwo ab testing sync
Crazy Egg-
OpenReplay-
SOC2 type ii
Crazy Egg-
OpenReplay
ISO 27001
Crazy Egg-
OpenReplay-
Pricing model
Crazy Egg-
OpenReplayFreemium

What each one is

The product in its own terms, so the numbers below have context.

Crazy Egg

A cloud-based analytics platform that captures website visitor behavior through heatmaps, session recordings, surveys, and A/B testing. It helps businesses understand how users interact with their sites and improve conversion rates.

Independently observed

OpenReplay

Leader

A session recording and analytics platform that captures user interactions, network activity, errors, and performance metrics. Can be self-hosted on your own infrastructure or used as a managed cloud service, with full data control and no third-party data processors.

Independently observed

Pricing

List pricing as published by each vendor, with the date we read it. Always verify at the source before you buy.

Crazy Egg

from $29/moSubscriptionFree tier30-day trial

From $29/mo billed annually. 30-day free trial. No overages charged.

  • FreeFree
  • Starter$29/mo billed annually
    • Unlimited website domains
    • Unlimited team members
    • Unlimited web analytics
    • Unlimited conversion tracking & funnel reports
    • Unlimited surveys & responses
    • +1 more
  • Plus$99/mo billed annually
    • Unlimited A/B testing
    • Unlimited CTAs
    • Unlimited error tracking
  • Pro$249/mo billed annually
    • Target A/B tests by device type, country, UTMs, conversions
    • Export heatmaps & recordings to AI
  • Enterprise$599/mo billed annually
    • Target A/B tests by all available audience segments
    • SAML single sign-on (SSO)
as of verify ↗

OpenReplay

Leader
from $199/moSubscriptionFree tier7-day trial

From $199/mo managed cloud. Free tier available. Open-source self-hosted option.

  • Open-SourceFree
    • Session Replay
    • Product Analytics
    • Self-hosted
    • Community support
  • FreeFree
    • Session Replay
    • Product Analytics
    • Automated backups
  • Dedicated$199/mo minimum, hourly billing at $0.276/hr
    • Session Replay
    • Product Analytics
    • Unlimited users and recordings
    • Monitoring and alerts
    • SSO/SAML
    • +5 more
  • EnterpriseContact sales
    • All Dedicated features
    • SAML/SCIM
    • Audit logging
    • Dedicated support
    • Custom volume pricing
    • +1 more
as of verify ↗

Platform & deployment

Where each product runs and how it can be hosted. A dash means undocumented, not unsupported.

Platforms
Web
Crazy Egg
OpenReplay
Deployment
Cloud / SaaS
Crazy Egg
OpenReplay
Self-hosted
Crazy Egg
OpenReplay
On-premise
Crazy Egg
OpenReplay
Hybrid
Crazy Egg
OpenReplay

Integrations

What each product connects to. Counts come from the vendor's own integration directory where one exists.

Crazy Egg

7 total
  • Google Tag Manager
  • Shopify
  • WordPress
  • Drupal
  • Joomla
  • Magento
  • Wix
Independently observed

OpenReplay

Leader
18 total
  • Sentry
  • Datadog
  • Bugsnag
  • Jira
  • GitHub
  • Linear
  • Slack
  • CloudWatch
  • Stackdriver
  • Elastic
  • Apollo
  • Relay
  • Redux
  • Vuex
  • MobX
  • NgRx
  • Pinia
  • Zustand
Independently observed

Comparison generated from independently-sourced facts. Every value links to its source and retrieval date. See the method.