Comparison

Crazy Egg vs OpenReplay

No clear leader: Crazy Egg (51.8) and OpenReplay (49.8) are within the 5-point margin; treat as a tie. The attribute-by-attribute breakdown below, with a source and date on every value, is the honest way to compare them.

Machine formatsMarkdownJSONGraphQLMarkdown is open. JSON and GraphQL need a free key.
Crazy Egg52
OpenReplay50
Score
vioscaleAI score
Crazy Egg52 / 100low · 42%updating
OpenReplay50 / 100low · 13%
Pricing
Free tier
Crazy Egg✓
OpenReplay✓
Model
Crazy Eggfreemium
OpenReplayopen_source
Price level
Crazy Eggmid
OpenReplayfree
Starting price
Crazy Egg$29
OpenReplay$199
Transparent
Crazy Egg✓
OpenReplay✗
Integrations
Count
Crazy Egg7
OpenReplay14
Security
Gdpr
Crazy Egg✓
OpenReplay✓
Hipaa
Crazy Egg✓
OpenReplay–
Soc2
Crazy Egg–
OpenReplay✓
Content
Faq
Crazy Egg7 items
OpenReplay7 items

Capabilities

Feature-by-feature on the axes that matter for heatmaps analytics. “-” means undocumented, not absent.

Capabilities
Click and scroll heatmaps
Crazy Egg-
OpenReplay-
User session video recording dvr
Crazy Egg-
OpenReplay✓
Rage click and frustration tracking
Crazy Egg-
OpenReplay✓
Form field abandonment analytics
Crazy Egg-
OpenReplay-
Automated pii credit card masking
Crazy Egg-
OpenReplay-
Javascript console error recording
Crazy Egg-
OpenReplay✓
Google analytics adobe sync
Crazy Egg-
OpenReplay-
Zendesk intercom helpdesk sync
Crazy Egg-
OpenReplay-
Optimizely vwo ab testing sync
Crazy Egg-
OpenReplay-
SOC2 type ii
Crazy Egg-
OpenReplay✓
ISO 27001
Crazy Egg-
OpenReplay-
Pricing model
Crazy Egg-
OpenReplayFreemium

What each one is

The product in its own terms, so the numbers below have context.

Crazy Egg

A cloud-based analytics platform that captures website visitor behavior through heatmaps, session recordings, surveys, and A/B testing. It helps businesses understand how users interact with their sites and improve conversion rates.

Independently observed

OpenReplay

A self-hosted solution that combines session replay, collaborative browsing, and product analytics. Designed to help teams reproduce user issues and inform product improvements without depending on external services.

Independently observed

Pricing

List pricing as published by each vendor, with the date we read it. Always verify at the source before you buy.

Crazy Egg

from $29/moSubscriptionFree tier30-day trial

From $29/mo billed annually. 30-day free trial. No overages charged.

  • FreeFree
  • Starter$29/mo billed annually
    • Unlimited website domains
    • Unlimited team members
    • Unlimited web analytics
    • Unlimited conversion tracking & funnel reports
    • Unlimited surveys & responses
    • +1 more
  • Plus$99/mo billed annually
    • Unlimited A/B testing
    • Unlimited CTAs
    • Unlimited error tracking
  • Pro$249/mo billed annually
    • Target A/B tests by device type, country, UTMs, conversions
    • Export heatmaps & recordings to AI
  • Enterprise$599/mo billed annually
    • Target A/B tests by all available audience segments
    • SAML single sign-on (SSO)
as of verify ↗

OpenReplay

from $199/moSubscriptionFree tier7-day trial

From $199/mo managed cloud. Free tier available. Open-source self-hosted option.

  • Open-SourceFree
    • Session Replay
    • Product Analytics
    • Self-hosted
    • Community support
  • FreeFree
    • Session Replay
    • Product Analytics
    • Automated backups
  • Dedicated$199/mo minimum, hourly billing at $0.276/hr
    • Session Replay
    • Product Analytics
    • Unlimited users and recordings
    • Monitoring and alerts
    • SSO/SAML
    • +5 more
  • EnterpriseContact sales
    • All Dedicated features
    • SAML/SCIM
    • Audit logging
    • Dedicated support
    • Custom volume pricing
    • +1 more
as of verify ↗

Platform & deployment

Where each product runs and how it can be hosted. A dash means undocumented, not unsupported.

Platforms
Web
Crazy Egg✓
OpenReplay✓
iOS
Crazy Egg✗
OpenReplay✓
Android
Crazy Egg✗
OpenReplay✓
Deployment
Cloud / SaaS
Crazy Egg✓
OpenReplay✗
Self-hosted
Crazy Egg✗
OpenReplay✓

Integrations

What each product connects to. Counts come from the vendor's own integration directory where one exists.

Crazy Egg

7 total
  • Google Tag Manager
  • Shopify
  • WordPress
  • Drupal
  • Joomla
  • Magento
  • Wix
Independently observed

OpenReplay

18 total
  • Sentry
  • Datadog
  • Bugsnag
  • Jira
  • GitHub
  • Linear
  • Slack
  • CloudWatch
  • Stackdriver
  • Elastic
  • Apollo
  • Relay
  • Redux
  • Vuex
  • MobX
  • NgRx
  • Pinia
  • Zustand
Independently observed
Still deciding?

Crazy Egg or OpenReplay: which one depends on you

A composite score cannot know your constraints. Describe them and both get re-weighted against what you actually need, with the evidence behind every position.

Free to run, no account needed to start. How the evaluation works

Comparison generated from independently-sourced facts. Every value links to its source and retrieval date. See the method.